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8. Complete any necessary cluster maintenance tasks.
Resolving errors after the HP 1210m controller upgrade
If the firmware upgrade for the HP 1210m controller does not complete successfully, the controllers
could stop responding. As a result, the Controller Properties dialog box in Windows Device
Manager displays “This device cannot start” and the storage system Configuration Wizard fails
to detect storage.
To resolve this issue, first try the Simple method. If the issue persists, try the Advanced method.
Simple method:
1. Upgrade the HP 1210m controller firmware on one server blade.
2. Upgrade the HP 1210m controller firmware on the other server blade.
3. Shut down both server blades.
4. Power on both server blades.
Advanced method:
1. Shut down both server blades and power off the entire HP StoreEasy 5000 Storage enclosure.
2. Power off and disconnect all disk enclosures.
3. Pull one of the server blades a quarter of the way out of the enclosure.
4. Power on the HP StoreEasy 5000 Storage enclosure.
5. If not already powered on, power on the server blade that remained in the enclosure.
6. To launch the FMT tool, select Firmware Maintenance from the HP StoreEasy desktop folder
icon and click the Check and Update Firmware link. Follow the prompts to update the firmware.
You can also access the FMT tool from Windows Server Manager by selecting Tools→HP
StoreEasy→Firmware Maintenance.
7. Shut down the server blade that was powered on in Step 5.
8. Power off the HP StoreEasy 5000 Storage enclosure.
9. Push the other server blade back into the enclosure.
10. Reconnect the disk enclosures.
11. Power on the HP StoreEasy 5000 Storage enclosure and both server blades.
12. Verify that the 1210m controller firmware in both server blades is current.
Resolving errors after a disk drive firmware upgrade
If, after upgrading disk drive firmware on the storage system and rebooting the storage system,
FMT indicates an upgrade is needed, complete the following procedure:
1. Log in to the server in Bay 2.
2. Shut down the server in Bay 2 from the Windows Start menu.
3. Log in to the server in Bay 1.
4. To launch the FMT tool, select Firmware Maintenance from the HP StoreEasy desktop folder
icon and click the Check and Update Firmware link. Follow the prompts to update the firmware.
You can also access the FMT tool from Windows Server Manager by selecting Tools→HP
StoreEasy→Firmware Maintenance.
5. Shut down the server in Bay 1 from the Windows Start menu.
6. Power off any connected disk enclosures.
7. Power down the storage system chassis by pressing and holding the power button on the back
of the enclosure.
8. Disconnect the power cables from the storage system and any connected disk enclosures.
9. Reconnect the power cables.
10. Power on any disk enclosures.
11. Power on the storage system chassis by pressing the power button on the back of the enclosure.
74 Upgrading the storage system
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 1 HP StoreEasy 5000 Storage 6
- Software components 7
- Verify the kit contents 8
- Cable disk enclosures 9
- Cable disk enclosures 11 11
- SAS chain) 15
- 7. D2700 Disk Enclosure 2 16
- 8. D2700 Disk Enclosure 3 16
- Network connections 18
- 255.255.255.010.0.0.10EMU 19
- Network connections 19 19
- Power on the storage system 20
- New Password: ******** 23
- Confirm : ******** 23
- CustomerEMU-dnsName> 23
- Accessing the storage system 24
- Networking options 26
- Using Server Core 26
- Using notification alerts 29
- Configuring Alerts and Email 29
- HP System Management Homepage 33
- Overall System Health Status 34
- Component Status summary 34
- Enclosure 34
- 5. PCIe module1. LOM module 35
- 6. PCIe module2. LOM module 35
- Component LEDs 37
- Table 3 Front LED status 38
- Figure 27 Hard drive LEDs 39
- Figure 33 Power supply LEDs 43
- EMU CLI SHOW commands 45
- Known issues 46
- Error codes 53
- HP Support websites 65
- Autonomy LiveVault 66
- Windows Recovery Environment 66
- Memory Diagnostic 67
- HP 1210m Volume Online Tool 68
- Upgrading hardware components 75
- Customer self repair 77
- Replaceable parts 78
- Replaceable parts 79 79
- Verifying component failure 82
- Verifying proper operation 82
- Wait times for hard disks 82
- Removing the midplane board 86
- Replacing the midplane board 88
- Removing a SAS cable 89
- Replacing a SAS cable 89
- Removing the SAS I/O module 89
- Replacing the SAS I/O module 90
- Removing the fan module 91
- Replacing the fan module 92
- Removing the power supply 93
- Replacing the power supply 94
- Removing the PCIe module 95
- Replacing the PCIe module 96
- Removing the EMU module 97
- Replacing the EMU module 98
- Removing the front bezel 101
- Replacing the front bezel 102
- Removing the drive drawer 107
- Replacing the drive drawer 110
- Removing the enclosure rails 119
- Replacing the enclosure rails 122
- Removing the server blade 124
- Replacing the server blade 125
- Replacing the cache module 131
- Removing the capacitor pack 132
- Removing the Mezzanine NIC 134
- Replacing the Mezzanine NIC 135
- 7 Storage system recovery 136
- Recovering both servers 138
- Recovering a single server 138
- 140 Storage system recovery 140
- 142 Storage system recovery 142
- 8 Support and other resources 143
- Rack stability 144
- 9 Documentation feedback 145
- A Managing the EMU 146
- Authentication 147
- 148 Managing the EMU 148
- Authentication 149 149
- Time functions 150
- 152 Managing the EMU 152
- Inventory and status 153
- 154 Managing the EMU 154
- Inventory and status 155 155
- 156 Managing the EMU 156
- Inventory and status 157 157
- 158 Managing the EMU 158
- Internet control 159
- 160 Managing the EMU 160
- Server management 161
- 162 Managing the EMU 162
- Server management 163 163
- 164 Managing the EMU 164
- Enclosure control 165
- 166 Managing the EMU 166
- Enclosure control 167 167
- Forensic 168
- Forensic 169 169
- 170 Managing the EMU 170
- Session 171 171
- 172 Managing the EMU 172
- Activate Button Menu 173
- Reboot EM (bE) 174
- Restore Factory Defaults (Fd) 174
- Recover Lost Password (Fp) 174
- Set DHCP IP Address (dH) 174
- Exit Button Menu 175
- B Regulatory information 176
- HP Enterprise Servers 177
- HP Storage Products 177
- HP Networking Products 177
- Glossary 178
- 180 Index 180
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