HP 10TB Betriebsanweisung PDF herunterladen (Seite 48)

Table 13 Known issues (continued)

ResolutionIssue

for more information (where xxxx

is internal or external and yyyy is the

path and name of the log file).

Identify and reseat the SAS I/O module that is causing the issue. An I/O

module may need to be replaced if there is less information available for

one I/O module than the other.

If the System Management Homepage

lists a fan module as unknown or

dormant, it might not be a fan issue. It

may mean that a SAS I/O module needs

to be reseated.

An alert is generated for cache and supercapacitor (cache backup) issues,

but you can also run the following command from a command prompt or

PowerShell to determine the issue:

If the cache on the 1210m controller in

either server blade of the HP StoreEasy

5000 Storage becomes disabled, it will

ccu show controller all details

If the output is similar to the following, replace the cache module or

supercapacitor:

greatly affect performance. As a

protective measure to ensure the safety

of data, if either 1210m controller

experiences an issue requiring the cache

controller 0: 500143800442D690

Manufacturer: HP

to be disabled, the cache is disabled on

both controllers. This results in the

Model: 1210m

reduction of performance for both

Part Number: 607190-001

controllers until the degraded part is

repaired or replaced.

SKU: None

Serial Number: PBGJR0XTAZ40FK

Firmware Version: 0156

Firmware Build: 2011061702

Peer Controller: 500143800442E600

Operational Status: Degraded, Cache disabled: redundant

controller battery issue

Health Status: Degraded/Warning

Cache Size: 1073741824

Read Cache Default: Enabled

Write Cache Default: Enabled

Battery 0 Status: fully charged

Battery 0 Estimated Charge Remaining: 100%

controller 1: 500143800442E600

Manufacturer: HP

Model: 1210m

Part Number: 607190-001

SKU: None

Serial Number: PBGJR0XTAZ407Z

Firmware Version: 0156

Firmware Build: 2011061702

Peer Controller: 500143800442D690

Operational Status: Degraded, Cache flash backup

hardware failure, Cache disabled: low battery charge

Health Status: Degraded/Warning

Cache Size: 1073741824

Read Cache Default: Enabled

Write Cache Default: Enabled

Battery 0 Status: charging

Battery 0 Estimated Charge Remaining: 0%

When configuring iLO settings, changing

iLO settings on the second node may

• Log on to the second node using the local administrator account and

configure the iLO settings using the iLO Configuration Utility in the HP

System Tools program group.

result in an error that the user has

insufficient permissions. This can happen

• Connect to iLO and change the settings using the iLO user interface.

even if the user is a domain administrator

and belongs to the administrator group

NOTE: Changing the iLO network settings may cause your iLO sessions to

disconnect.

on each node. The User Access Control

system prevents the application from

running on the second node. No prompt

is displayed to the user to allow

execution on the second node.

Delete existing LUNs by selecting Windows Server Manager→ File and

Storage Services after installing the System Recovery image. In Windows

You have installed the System Recovery

image on a storage system that has an

48 Monitoring and troubleshooting the storage system

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