HP 10TB Betriebsanweisung PDF herunterladen (Seite 50)

Table 13 Known issues (continued)

ResolutionIssue

make it a standalone volume but this can

lead to data loss.

This issue occurs if the server has been added to the domain and a cluster

has been created. Local administrators cannot view this information. Once

The message "Display will be complete

when the storage inventory has

a server is added to a domain and a cluster is created, you must log in to

Server Manager as a domain user.

finished..." appears in Server Manager

and pool data does not display.

After extending a virtual disk, the New Volume option (visible when you

right-click the virtual disk) is disabled in Windows Server Manager. This can

The New Volume option is not enabled

after extending a virtual disk.

occur if the space on the virtual disk was fully utilized (the Capacity and

Allocated Space columns display the same value) before extending the virtual

disk. To enable the New Volume option, do one of the following:

• In Disk Management, select Rescan Disks.

• Open a Windows PowerShell command prompt and execute the

Update-StorageProviderCache command.

When viewing details about storage pools on the Storage Pools window in

the Windows Server Manager, the Status column is always blank. However,

Status column on Storage Pools window

in Windows Server Manager is blank.

you can view the health status and operational status. Health status is

indicated by the icon to the left of the Name column. Operational status is

a separate column. You can hide the Status column by right-clicking the

column name and selecting Status, which removes Status from the list of

column headings that display.

This issue occurs when all drive letters have been assigned to LUNs (more

than 23 volumes). To resolve this issue, you must disable (and then re-enable)

the HP 1210m controller in the server blade:

When performing a system recovery, the

following error message is displayed:

Unable to get an unused drive

letter to map a network path

1. Reboot the server and, when prompted, press F9 to access the ROM-based

setup utility.

to so aborting attempt to use

a network share

2. On the menu that displays, navigate to PCI Device Enable/Disable and

press Enter to select it.

3. Navigate to PCI Slot 2 and press Enter to select it.

4. Navigate to Disabled and press Enter to select it.

5. Exit from the utility by pressing Esc three times and then press F10 to reboot

the server. Ensure the system recovery media is connected to the server.

6. When the server reboots, continue with the system recovery process

described in “Storage system recovery” (page 136).

7. When the initial image deployment completes, the server reboots. During

the reboot, press F9 to access the utility again.

8. Repeat steps 2-5 (this time selecting Enabled instead of Disabled). When

the server reboots, the system recovery process will continue and complete.

9. If you are performing a recovery of both servers, repeat these steps on

the other server.

This issue can be caused by one of the following actions:Windows Server Manager indicates

there are zero (0) storage pools but does

• The cache is out of date.

not display any kind of error message

about it.

• The discovery operation times out.

• An operation fails because it requires a service restart or cache update.

• The HP Storage Management Service has stopped running.

To resolve the issue, restart the HP Storage Management Service using one

of the following methods:

• From the desktop, navigate to the Services window (services.msc) and

locate HP Storage Management Service. Right-click the service and select

Start.

• Open a Windows PowerShell prompt and enter the following cmdlet:

net start hpstormsvc

50 Monitoring and troubleshooting the storage system

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