HP 10TB Betriebsanweisung PDF herunterladen (Seite 29)

4 Monitoring and troubleshooting the storage system

The storage system provides several monitoring and troubleshooting options. You can access the

following troubleshooting alerts and solutions to maintain the system health:

• Notification alerts

• System Management Homepage (SMH)

• Hardware component LEDs

• EMU CLI SHOW commands

• HP and Microsoft support websites

• Microsoft Systems Center Operations Manager (SCOM) and Microsoft websites

• HP SIM 6.3 or later, which is required for proper storage system/HP SIM integration.

NOTE: Integration with HP SIM is only supported using the WBEM/WMI interfaces. Do not

attempt to configure HP SIM to use the ProLiant SNMP agents, because the configuration is

untested and unsupported. The ProLiant SNMP agents are enabled on the storage system by

default and should not be disabled as they are used for internal management functions. If they

are enabled for external client consumption, HP SIM must be configured so it does not attempt

to communicate with these agents.

NOTE: WBEM events for storage are logged into Windows Application logs and WBEM events

for Server and Enclosure are logged into Windows System logs.

If you are unable to resolve a storage system operation issue after using the various options, contact

HP Support. You must provide your SAID and your warranty and entitlement labels. See “Obtaining

the Service Agreement ID” (page 69) and “Locating the storage system warranty entitlement label”

(page 69).

Using notification alerts

When you receive an alert, open the System Management Homepage or HP SIM to obtain more

detailed information.

IMPORTANT: While the notification alerts report issues as they arise, it is still important to monitor

the storage system regularly to ensure optimal operation.

Configuring Alerts and Email

Configure Alerts and Email in ICT to send email notification of system events.

IMPORTANT: HP recommends that you configure Alerts and Email (and also install HP Insight

Remote Support) to ensure that you are proactively alerted to issues. Proactive notification enables

you to address issues before they become serious problems.

To create an alert for a recipient:

Using notification alerts 29

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HP 10TB Betriebsanweisung Seite 29