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System Error Codes
2-32 HP Designjet T Series — Service Manual
System Error: 87:YZ
Problem
Description:
Problem finding the Scan-axis encoder reading.
Corrective Action: Try the following:
1 Upgrade the firmware.
2 Clean the Encoder Strip.
3 Replace the Encoder Strip. See
Encoder Strip, spring and attachment nut
(T1100/T1100ps/T610) on page 6-96 or Encoder Strip, spring and
attachment nut (T1120/T1120ps) on page 6-99.
4 Replace the Carriage PCA. See
Carriage PCA (T1100/T1100ps/T610) on
page 6-173 or Carriage PCA (T1120/T1120ps) on page 6-178.
5 Replace the Trailing Cables. See
Trailing Cable (T1100/T1100ps/T610) on
page 6-102 or Trailing Cable (T1120/T1120ps) on page 6-109.
System Error:
93:YZ
Problem
Description:
Unable to pressurize the Ink Delivery System. The ISS Motor does not move
as expected.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cor
d. Reconnect the power cord and power On the Printer.
2 Perform the Ink Delivery System diagnostic test to further troubleshoot the
pr
oblem. See
7. Ink Delivery System (IDS) on page 3-36.
3 Replace the Left Ink Supply Station, depending on the results of the
di
agnostic test. See
Left Ink Supply Station on page 6-183.
4 After replacing the Left Ink Supply Station, if the problem persists replace the
Main P
CA. See
Electronics Module Main PCA and PSU (T1100/T1100ps/
T610) on page 6-202 or Electronics Module Main PCA and PSU (T1120/
T1120ps) on page 6-205.
System Error:
94:YZ
Problem
Description:
Color calibration Error.
Corrective Action: Try the following:
1 Profiling failed due to a different error (not algorithm / data processing).
2 Perform the Line Sensor calibration. See Troubleshooting, Line Sensor. See
The Line Sensor has Problems Detecting Media on page 1-5.
3 If the System Error continues, replace the Line Sensor. See
Line Sensor
(T1100/T1100ps/T610) on page 6-152 or Line Sensor (T1120/T1120ps)
on page 6-157.
4 If the System Error continues, replace the Carriage PCA. See
Carriage PCA
(T1100/T1100ps/T610) on page 6-173 or Carriage PCA (T1120/
T1120ps) on page 6-178.
- Table of Contents 1 3
- Using this Manual 4
- Troubleshooting 1 5
- General Troubleshooting 8
- 5. Sensors on page 3-31 9
- Print quality troubleshooting 13
- (Main Menu/ 21
- Ink Supplies Troubleshooting 43
- HP 72 69 ml Photo Black Ink 44
- Cartridge 44
- Solving Ink Supplies Problems 57
- 1System Error Codes 1 61
- PCA and Formatter 63
- Reading a System Error Code 64
- System Error Code Table 64
- Corrective Actions Table 66
- 08:YZ (T1120/T1120ps ONLY) 70
- *Flashing* 71
- 71:04 (T610 printers ONLY) 82
- 75.21:YZ 87
- 75.22:YZ 88
- Possible causes 94
- The printer’s queue 95
- System Error Codes 108
- Service Tests and Utilities 2 109
- Introduction 110
- Service Tests (Diagnostics) 111
- Using the Front Panel 113
- 1. Scan Axis 114
- System Error Code 42:XZ 115
- System Error Code 47:XZ 115
- System Error Code 73:XZ 115
- 2. Paper Drive 126
- 3. Electronics Module 129
- Starting DelSol1 131
- Getting PCA revision 131
- Getting Memory Size 131
- Getting HDA info 132
- Getting File System Info 132
- Getting MainBoard Rev 132
- Getting Main Memory Size 132
- Starting Micci2Bus 133
- Starting Micci2BusProxy 133
- Checking Communications 133
- 4. Carriage Assembly 134
- 5. Sensors 139
- 6. Rewinder 142
- 7. Ink Delivery System (IDS) 144
- Starting AcumenSupplies 146
- Reading AcumenSupplies 146
- 8. Service Station 150
- Capping Service Station 152
- Starting Nvm 154
- Starting TestsGpio 154
- Getting Part number 154
- Reading Aerosol Fan 154
- Turning on Aerosol Fan 155
- Checking Fault condition 155
- 9. I/O Information 156
- 10. Unit Information 157
- 11. EEROM Reset 158
- 12. Set Unit Configuration 159
- 13. Error 71:19 Recovery 159
- 14. Others 163
- Service Utilities 164
- 1. Turn Drive Roller 166
- 2. Purge Tubes 168
- 3. Set SN 170
- 4. Reset Life Counters 171
- 5. Diagnostic Print 173
- 6. Set Date and Time 173
- 7. Enable/Disable Firewall 174
- 8. Reset User Life Counters 175
- 9. Enable/Disable Sleep Mode 176
- 10. Disk Wipe DoD 5220.22OM 177
- 11. SNMP 179
- 12. New Left Spittoon 180
- 14. Enable/Disable Port 280 181
- Service Tests 183
- 1. Test Messages 184
- 2. I/O Tests 184
- Service Tests and Utilities 186
- Service Calibrations 3 187
- Service Calibrations 188
- Scan Axis Calibration 190
- Service Station Calibration 191
- Paper Advance Calibration 192
- Advancing Paper 195
- Printing Pattern 195
- Drop Detector Calibration 198
- Line Sensor Calibration 201
- Carriage PCA 204
- Parts and Diagrams 4 205
- Printer Support 206
- Figure 5-1: Printer Support 207
- Center Covers (Front) 208
- Center Covers (Rear) 210
- Right Cover 212
- Figure 5-4: Right Cover 213
- Left Cover 214
- Figure 5-5: Left Cover 215
- Right Hand Assemblies 216
- Left Hand Assemblies 218
- Paper Path Assemblies (Rear) 230
- Tool Kits 232
- Figure 5-14: Tool Kits 233
- Miscellaneous Parts 234
- New Formatter Design 235
- Parts and Diagrams 236
- Removal and Installation 5 237
- Required Tools 240
- Bin Assembly 246
- Front Cover 252
- Media Output Assembly 253
- Removal and Installation 254
- Right Front Trim 255
- Left Front Trim 257
- Right Ink Cartridge Door 259
- Left Ink Cartridge Door 261
- 8. Unclip the Right Trim 265
- Rear Tray 271
- Rear Cover 272
- Media Lever 273
- Media Lever Position Sensor 276
- Cutter Assembly 278
- Right Rear Tray Support 279
- Left Rear Tray Support 281
- Front Panel 283
- Top Cover 286
- Window Position Sensor 289
- Drop Detector 305
- T1120/T1120ps printers 307
- Left Spindle Holder 316
- Installation 321
- Clean Out Assembly 326
- Out Of Paper Sensor 327
- Left Roll Guide 330
- Right Roll Guide 331
- T1100ps/T610) 332
- Encoder Strip 337
- Carriage Rear Bushing 373
- 6. Remove the left bumper 376
- Belt Assembly 377
- Carriage Rail Oiler 386
- Line Sensor (T1120/T1120ps) 393
- Carriage PCA (T1120/T1120ps) 414
- Left Ink Supply Station 419
- Formatter 436
- Starwheel Assembly 444
- Print Zone Overdrive 446
- Left Spittoon 450
- Media Advance Drive 454
- Pinchwheel Assembly 465
- Left Starwheel Lifter 473
- Starwheel Motor 481
- Full Bleed Foam 483
- Preventive Maintenance 5 485
- Preventive Maintenance 486
- General Cleaning 487
- Level of Printer Usage 487
- Preventive Maintenance Kits 489
- Preventive Maintenance Kit #2 490
- Preventive Maintenance Kit #3 490
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