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Restart the HP Web Jetadmin Service Manually
It may be necessary to stop and restart the HP Web Jetadmin service. An example of this would be when a
network is switched from hard-wired to wireless. Once the network is switched, HP Web Jetadmin must be
restarted in order for the application to realize the change.
CAUTION: Restarting HP Web Jetadmin services may interrupt background tasks and user sessions. Always
check the application before restarting.
To script the stop of all HP Web Jetadmin services, use these command strings in this order:
●
Net stop HPWSProAdapter
●
Net stop HPWJAService
●
Net stop mssql$HPWJA
To script the start of all HP Web Jetadmin services, use these command strings in this order:
●
Net start mssql$HPWJA
●
Net start HPWJAService
●
Net start HPWSProAdapter
1. Uninstall HP Web Jetadmin.
2. Use Windows Service Manager to set the older HP Web Jetadmin service (listed as HP Web Jetadmin in the
Services MMC) to activate and to also start the service.
Back Up and Restore HP Web Jetadmin
Scripts for backing up and restoring HP Web Jetadmin are available. These scripts provide examples of the
recommended method for backing up and restoring the HP Web Jetadmin settings and data, including the
Microsoft SQL Server database. The WJABackupRestoreInstructions_<language_code>.txt le provides
instructions for running the scripts. The scripts and instructions are available in the following directory:
C:\Program Files\HP Inc\Web Jetadmin 10\WJABackupRestore
Upgrade HP Web Jetadmin
The current HP Web Jetadmin installation must be backed up before an upgrade is started. The
WJABackupRestoreInstructions_<language_code>.txt le provides instructions for backing up HP Web Jetadmin.
This le is located in the following directory on the HP Web Jetadmin server:
C:\Program Files\HP Inc\Web Jetadmin 10\WJABackupRestore
In HP Web Jetadmin, go to Help > About, and then write down the current version as 10.4. nnnnn, where nnnnn
is the build number. This version of the installer is required to perform a recovery.
Before you begin an upgrade, go to Application Management > Overview > Application Management – Active
Tasks, and then check for any paused or pending tasks. You must stop or resolve these tasks before you run the
installer.
To upgrade HP Web Jetadmin, obtain the HP Web Jetadmin installation executable from www.hp.com/go/
webjetadmin. Then run the executable on the system that hosts HP Web Jetadmin.
22 Chapter 1 Install and Set Up HP Web Jetadmin ENWW
- HP Web Jetadmin 10.4 1
- Table of contents 3
- System Requirements 27
- Server Hardware 29
- Client Hardware 30
- Database 30
- Installations and Upgrades 31
- Client Application 31
- Shared Print Queues 31
- Supported Devices 31
- Install HP Web Jetadmin 32
- Post-installation Tasks 36
- Implement SSL 39
- Deploy the Smart Client 41
- Application 42
- HP Web Jetadmin Web Service 46
- Upgrade HP Web Jetadmin 48
- Import Feature Packs 49
- Uninstall HP Web Jetadmin 56
- Manage Licenses 56
- Product Support 57
- Top Menu Bar 58
- Device Identication 59
- Application Log 59
- Status Bar Features 60
- Left Navigation Pane 61
- Task Modules 61
- Docking Task Modules and Maps 61
- Workspace 61
- Other Features 62
- HP Web Jetadmin Server 63
- Low-privilege Service Account 67
- HTTP Service 68
- Localization 69
- HP Web Jetadmin Client 70
- Congure the SNMP Settings 72
- Congure the HTTP Settings 72
- Congure the HTTPS Settings 73
- Congure the DNS Settings 73
- Manage the Discovery History 77
- Manage the Report Data 78
- Credentials Store 79
- Credentials Delegation 79
- Credentials Needed 80
- HP Jetdirect Device Password 80
- Clear the Credentials 81
- Manage the Domain Credentials 84
- Restore the Default Roles 85
- Devices Conguration Options 89
- Manage Blocked Devices 90
- Manage the PJL Repository 95
- Alerts Conguration Options 104
- Firmware Conguration Options 106
- Reports Conguration Options 108
- Supplies Conguration Options 108
- 3 Device Management 110
- Device Tabs 111
- Cong Tab 113
- Alerts Tab 114
- Troubleshoot Tab 115
- Groups Tab 117
- Reports Tab 117
- Supplies Tab 118
- Storage Tab 119
- Solutions Tab 121
- Capabilities Tab 122
- Firmware Tab 123
- Copy Template Wizard 125
- Edit Schedule Wizard 126
- Devices and Groups 127
- Hidden Devices and Mapping 128
- Activating the Maps Feature 128
- Placing URLs on a Map 129
- Sizing a Map 130
- Removing Items from a Map 130
- Removing a Map from a Group 130
- Device Lists 131
- Columns for Device Lists 132
- Filters and Device Lists 136
- Building a Compound Filter 137
- Create Filters 137
- Edit Filters 138
- “Save As” Filters 138
- Managing Filters 138
- Apply Filters to Device Lists 139
- Search Device Lists 140
- Exporting Device Data 141
- Printing Device Lists 143
- Refreshing Devices 144
- Find More Devices 145
- Add Credentials for Devices 145
- Group Representation 148
- Group Policies 149
- Example for Group Policies 150
- Groups - Summary Task Module 152
- Create a New Device Group 152
- Moving a Device Group 155
- Add Devices to a Group 155
- Edit a Device Group 156
- Delete a Device Group 158
- Edit Device Group Policies 158
- Import Device Groups 159
- Export Device Groups 159
- Rename a Device Group 159
- View a Device Group 160
- Search for Groups 160
- Discovery 161
- Discovery Types and Methods 162
- HP SNMP Proxy Agent 164
- Quick Device Discovery 165
- SLP Multicast Discovery 166
- IP Broadcast Discovery 167
- IP Range Discovery 168
- Setting Realistic Ranges 169
- Active Directory Discovery 175
- Passive SLP Discovery 177
- Domain Discovery 177
- WS-Discovery 178
- Functionality Denitions 181
- Troubleshooting 182
- SNMPv3 Enabled Devices 185
- Discover Devices 186
- Schedule Discoveries 189
- View Discovery History 191
- Discovery Templates 192
- Edit Discovery Templates 194
- Copy Discovery Templates 196
- Delete Discovery Templates 196
- Conguration 197
- Device File System Password 198
- Sensitive Device Information 198
- IP Addr Port Asset Number 199
- 16.24.1.27 1 Abc10041 199
- 16.24.1.28 1 Abc10042 199
- 16.24.1.29 1 Abc10043 199
- 16.24.1.30 1 Abc10044 199
- Congure Devices 201
- View the Conguration History 203
- Schedule Device Congurations 204
- Conguration Templates 206
- Create Conguration Templates 208
- Create and Use Variable Data 209
- Edit Conguration Templates 211
- Delete Conguration Templates 212
- Copy a Conguration Template 212
- View Conguration Templates 212
- Alerts and HP Web Jetadmin 214
- Examples of Alerts 215
- What You Can Do With Alerts 215
- Types of Alerts 215
- Alerts Traps Listener Port 216
- Managing Device Alerts 217
- Create Alert Subscriptions 218
- Edit Alert Subscriptions 222
- Alert History 226
- Alert Subscription Templates 226
- Firmware 235
- Qualifying Firmware 236
- Firmware Repository 239
- Get Images 240
- Import Images 240
- Delete Images 241
- Edit Scheduled Upgrades 241
- Delete Scheduled Upgrades 241
- Examples of Reports 243
- Available Reports 246
- Accessory Inventory 247
- Device Inventory 247
- Device Utilization 247
- Device Utilization by User 248
- Event Log History 248
- Hourly Peak Usage 249
- Supply Ordering 249
- Getting Started with Reports 250
- Data Collection 251
- Data Collection Templates 254
- Data Collection Summaries 257
- Data Collection Statuses 258
- Data Collection Anomalies 258
- Report Generation 261
- Supply Usage Report Settings 272
- Schedule a Report 273
- Deleting Scheduled Reports 275
- Email Reports 276
- Save Archived Reports 276
- Report Templates 276
- View Report Templates 277
- Create a Report Template 277
- Apply a Report Template 279
- Edit a Report Template 279
- Delete a Report Template 280
- Archived Reports 281
- Storage Repository 282
- Import Fonts and Macros 282
- Delete Fonts and Macros 283
- Edit Properties for Storage 283
- Save to File 283
- Print Font/Macro 285
- Storage Templates 285
- Create Storage Templates 285
- Apply a Storage Template 286
- Edit Storage Templates 286
- Delete a Storage Template 287
- Copy a Storage Template 287
- Solutions 288
- Solutions Repository 289
- Importing Solutions 289
- Editing Solution Settings 289
- Removing Solutions 290
- Installing Solutions 290
- Uninstalling Solutions 291
- Solutions Templates 292
- Creating a Solutions Template 292
- Deleting a Solutions Template 293
- Editing a Solutions Template 293
- Copying a Solutions Template 293
- Applying a Solutions Template 294
- 4 Print Management 295
- HP’s Universal Print Driver 296
- Print Management Options 297
- Create Print Queue 298
- Edit Print Queue 299
- Delete Print Queue 300
- Pre-congure Driver 300
- Delete a Driver 301
- Retrieve a Driver 301
- 5 Application Management 303
- User Security 304
- Initial User Security 305
- Create Roles 307
- Edit Roles 308
- Delete Roles 308
- View Roles 309
- Role Templates 309
- Copy a Role Template 309
- Assign Roles to Users 310
- Edit Users 311
- User Security Diagnostics 312
- HP Web Jetadmin Management 313
- Data Synchronization 316
- 6 Device Conguration Options 318
- Copier Reduce/Enlarge 319
- Copy Background Cleanup 319
- Copy Content Orientation 319
- Copy Contrast 320
- Copy Darkness 320
- Copy Fold 320
- Copy Heavy Originals 320
- Copy Job Auto Interrupt 321
- Copy Job Build 321
- Copy Job Scan Ahead 321
- Copy Manage Booklet 321
- Copy Stamps 323
- Copy Stamps (Custom) 323
- Copy Stamps (Enforced) 323
- Copy Staple 323
- Copy Staple/Hole Punch 324
- Copy Watermark 324
- Copy Watermark (Custom) 324
- Default Copier Copies 324
- Default Copy Collation 324
- Default Edge-to-Edge Setting 325
- Default Image Quality 325
- Default Number of Copies 325
- Default Number of Sides 325
- Default Original Content 325
- Default Original Media Size 326
- First Copy Speed 326
- Hold O Time 326
- Interrupt Copy Jobs 327
- Alternative Letterhead Mode 327
- Asset Number 328
- Auto Cleaning Page 328
- Auto Continue 329
- Auto Recovery 329
- Auto Sense Mode 329
- AutoSend 329
- AutoStore 330
- Calibration Timing 331
- Cartridge Low Action 331
- Cartridge Out Action 331
- Clearable Warnings 331
- Cold Reset Media Size 332
- Color Supply Out 332
- Color/Black Mix 332
- Date/Time Format 334
- Daylight Savings Time 334
- Default Input Paper Tray 334
- Default Media Size 334
- Default Media Type 334
- Default Print Density 335
- Default Printer Copies 335
- Device Certicates 335
- Device Location 336
- Device Name 336
- Device Volumes 336
- Duplex Binding 337
- Duplex Blank Pages 337
- Duplex Impressions 337
- Economode 337
- Energy Settings 338
- Fuser Modes 338
- FutureSmart Level 338
- High Capacity Output Mode 339
- High Capacity Output Names 339
- I/O Timeout to End Print Jobs 343
- Inactivity Timeout 343
- Input Auto Continue 343
- Input Auto Continue Timeout 343
- Instant Lamp On 344
- Invalid Personality Reports 344
- Jam Recovery 344
- Job Hold Timeout 344
- Job Retention 344
- Online Solutions 346
- Optimum Speed/Cost 347
- Optimum Speed/Energy Usage 347
- Order Supplies % Level 347
- Original Orientation 347
- Outgoing Servers 348
- Output Auto Continue 349
- Override A4/Letter 350
- OXPd Accessory Records 350
- OXPd Authentication Agents 351
- OXPd Device Functions 352
- OXPd Enabled 353
- OXPd OPS Cong Settings 353
- OXPd Quota Agents 354
- OXPd Statistics Agents 354
- Paper Tray Assignments 355
- PCL Form Length 355
- PJL Conguration 355
- Power On Calibration 356
- Print PDF Errors 356
- Print PS Errors 356
- Printer Wakeup 356
- PS Defer Media 356
- Quick Sets 357
- Quiet Mode 359
- Replace Supplies 359
- Resolution 360
- Resolution Enhancement 360
- Restore Modes 360
- Rotate Oset 360
- Show Date and Time 360
- Show Network Address 361
- Show Stop Button 361
- Show Welcome Message 361
- Size/Type Prompt 361
- Sleep/Wake Time 362
- Sleep Delay (Minutes) 362
- Sleep Delay Time 362
- Sleep Mode 362
- Sleep Schedule 363
- Sleep Timer Settings 363
- Stacker Staple Setting 364
- Stand by Fuser Mode 364
- Stapler Oset Mode 364
- Staples Out Override 364
- Status Page Language 365
- Stored Job Sort Order 365
- Suppress Blank Pages 365
- System Setup 365
- System Setup Ram Disk 366
- Time Zone 366
- Time Zone/Daylight Saving 367
- Tray 1 Mode / Manual Feed 367
- Tray Administration 367
- Tray Setup Media Type 367
- Use Another Tray 368
- Use Requested Tray 368
- Activity Log 368
- Address Book Management 369
- Administrator Information 369
- Advanced Search Options 370
- Clear All Network Folders 370
- Default Messages Settings 371
- Device Contacts Import 373
- Email Address Validation 377
- Email File Settings 380
- Email Message Text 381
- Email Notication Settings 382
- Email Scan Settings 382
- Enable Save to Network Folder 383
- Enable Save to SharePoint 383
- Enable Save to USB 384
- Enable Send to Email 384
- Folder Access Settings 384
- Import/Export Address Book 384
- LDAP Search Method 386
- LDAP Settings 386
- Network Folder File Settings 388
- Network Folder Scan Settings 389
- Network Folder Setup 390
- OXPd 1.4 Conguration 391
- Personal Contacts Setup 392
- Replicate MFP 392
- Reset Copy Send Timeout 392
- Scan To Folder Predened Jobs 393
- Send to Network Folder 394
- SMTP Gateway Settings 395
- USB File Settings 397
- USB Notication Settings 397
- USB Scan Settings 398
- Embedded Web Server URL 400
- Time Services 400
- Blocked Fax List 401
- Enable Fax Receive 401
- Fax Activity Log 401
- Fax Answer Mode 401
- Fax Answer Mode Settings 402
- Fax Archive 402
- Fax Archive Setting 402
- Fax Archiving 403
- Fax Billing Code 405
- Fax Forwarding 405
- Fax General 405
- Fax Header 405
- Fax Header Settings 406
- Fax Maximum Baud Rate 407
- Fax Maximum Baud Rate - Send 407
- Fax Modem Settings 407
- Fax Notication 407
- Fax Number Conrmation 408
- Fax Printing 408
- Fax Printing Schedule 409
- Fax Receive 409
- Fax Receive - Disposition 410
- Fax Receive - Other Options 410
- Fax Receive - Setup 410
- Fax Receive Settings 410
- Fax Reports and Logs 411
- Fax Resolution Quality 411
- Fax Ring Burst O Time 412
- Fax Ring Frequency 412
- Fax Send 412
- Fax Send - Dialing Mode 412
- Fax Send - Resolution 413
- Fax Send - Setup 413
- Fax Send Settings 413
- Fax Send Setup 417
- Fax Service 419
- Fax Time Format 420
- Fax Transmit Signal Loss 420
- Import Speed Dials 420
- LAN Fax Service Settings 420
- PC Fax Send 422
- TCF Settings 422
- File System External Access 422
- File System Password 423
- Secure File Erase Mode 423
- Conguration Precedence 424
- Desired USB Mode 424
- DNS Server 424
- Error Handling 425
- Google Cloud Print 425
- HTTP Idle Timeout 426
- IPP Printer Install Wizard 426
- IPv4 Information 426
- IPv6 Information 427
- IPX - Ethernet Frame Type 428
- IPX - Frame Type Token Ring 428
- IPX - RCFG Support Enabled 428
- IPX - SAP Broadcast Interval 428
- IPX - Source Routing 429
- IPX Name 429
- Job Timeout 429
- Locally Administered Address 429
- Link Setting 430
- Mgmt Protocol 430
- Network Enable Features 431
- Parallel Handshake 432
- Parallel Mode 432
- Phone Home Privacy Setting 433
- Protocol Stacks 433
- Scan Idle Timeout 433
- SNMP Trap Destination Table 434
- System Name 436
- TCP Idle Timeout 437
- TCP/IP Conguration Method 437
- TCP/IP Domain Sux 437
- Upload CA Certicate 437
- Upload Jetdirect Certicate 438
- Web Services Print 438
- WINS Server 438
- Auto-search 439
- Auto-sync VGA 439
- Requested Source 439
- 802.1X Authentication 439
- Access Control List 443
- Authentication Manager 444
- Automatic Update 444
- Bootloader Password 445
- Color Access Control 445
- Color Access Control Level 446
- Control Panel Access 446
- Control Panel Shortcuts 447
- Default Sign In Method 447
- Device Announcement Agent 447
- Device User Accounts 448
- Digital Sending Service 448
- Disable Direct Ports 448
- Embedded Web Server Password 449
- Enable Host USB plug and play 449
- Encrypt all web communication 450
- Encryption Strength 450
- EWS Information Protection 450
- FIPS-140 Mode 450
- Get Community Name 451
- Group 1 PIN 451
- Group 2 PIN 451
- IPsec/Firewall Policy 452
- Kerberos Authentication 454
- LDAP - Accessing the Server 455
- LDAP - Searching the Database 456
- LDAP Sign In Setup 456
- LDAP Users and Groups 458
- Local Administrator Password 458
- Near Field Communication 458
- Novell Sign In Setup 459
- PJL Password 459
- Print Job Color Control 459
- Printer Firmware Update 460
- Remote Conguration Password 460
- Restrict Color 460
- Secure Communication 461
- Secure Disk Encryption Mode 461
- Secure Disk Password 462
- Service Access Code 462
- Service Loading 463
- Set Community Name 463
- Smart Card Sign In Setup 463
- SNMP Version Access Control 464
- Temporary Limit Overrides 465
- Usage Limit and Reset Period 466
- User PIN Authentication 466
- Windows Sign In Setup 467
- Windows Users and Groups 468
- Cartridge Low Action - Black 469
- Cartridge Policy 469
- Cartridge Protection 469
- Delay Very Low Message 471
- Estimated Supplies Levels 471
- Level Gauge 472
- Supply Low Alerts 472
- Supply Threshold 472
- Supply Very Low Action 473
- HP JetAdvantage (More Apps) 474
- Proxy Server 475
- Enable Wireless Direct 475
- Radio State 476
- Wi-Fi Direct 476
- Wireless Direct 477
- Wireless Station (802.11) 479
- 7 End-User License Agreement 482
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