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3 Maintenance and troubleshooting
This chapter describes problems you may encounter during the setup and operation of the library.
Corrective information is provided to help you resolve the problems. The information is organized
into:
• Start-up problems
• OCP problems
• Robotics problems
• Operating problems
• Switch problems
• Tape drive problems
• Interface Manager card problems
• FC interface controller problems
• Maintaining tape cartridges
• Cleaning tape drives
NOTE:
Also see Sense data values for information on values appearing in library error codes and the
error log.
NOTE:
For additional assistance with troubleshooting, use the online HP Guided Troubleshooting tool which
can be found at http://h20499.www2.hp.com/gts/sparks/public/Admin_Navigate_All_All_All.
Start-up problems
This section describes corrective actions for problems which occur during start-up.
The library does not power on
Verify that:
• The power cord is connected to a grounded electrical outlet.
• The power distribution unit's two breaker switches are on (left rear corner of cabinet).
• The power supply switches are on.
• The power switch behind the service tray is on. (Your library might not have a service tray.)
HP StorageWorks ESL E-Series Tape Library 73
- User Guide 1
- Acknowledgements 2
- Warranty 2
- Contents 3
- 1 Library overview 11
- Back panel 12
- Operator control panel (OCP) 14
- Library robotics 15
- Tape drives 16
- Cleaning cartridges 17
- Tape cartridges 18
- HP StorageWorks Tape 19
- Load ports and magazines 20
- Card cage and controllers 21
- LAN-free backup and restore 25
- SCSI over IP Protocol (SIPP) 26
- Interface Manager card 26
- Cross Linked libraries 28
- 1. #1 Phillips screws 30
- Library overview30 30
- Lock Element Addressing 31
- Library overview32 32
- 1. Panel 1 33
- 2. Panel 2 33
- 3. Panel 3 33
- 1. Panel 4 34
- 2. Panel 5 34
- 3. Panel 6 34
- Library overview34 34
- Ultrium library 35
- SDLT library 37
- Mixed media library 39
- Library overview40 40
- 2 Library operations 41
- WARNING! 42
- Preparing tape cartridges 43
- Labeling tape cartridges 44
- SDLT barcode labels 45
- Media label identifiers 46
- Inserting tape cartridges 48
- Powering on the library 49
- Using the OCP 50
- Home screen 51
- OCP buttons 52
- OCP components 52
- Menu screen 54
- Library operations56 56
- Viewing cabinet information 57
- Library operations58 58
- Library operations60 60
- Library operations62 62
- Load Ports screen 64
- Operations screen 65
- Diagnostics screen 66
- Table 10 Diagnostic tests 67
- DescriptionTest 67
- Stop button 69
- Using removable magazines 70
- Remove removable magazines 71
- Library operations72 72
- Start-up problems 73
- OCP problems 74
- Robotics problems 74
- Operating problems 76
- Switch problems 77
- Tape drive problems 77
- Status LED diagnostic codes 78
- LED indicators 82
- Basic troubleshooting 83
- Verifying FC port connection 84
- Verifying devices 85
- Maintaining tape cartridges 86
- Cleaning tape drives 87
- 4 Support and other resources 89
- Typographic conventions 90
- Rack stability 91
- Customer self repair 91
- Support and other resources92 92
- A Library characteristics 93
- Environmental specifications 94
- Library characteristics96 96
- B Relocating the library 97
- Removing tape cartridges 98
- Figure 59) 100
- 2. Spare Screws 101
- 3. Shipping restraints 101
- 1. Shipping restraint 102
- Relocating the library102 102
- 1. Robot shipping restraint 103
- 2. Hex nuts 104
- Relocating the library104 104
- 1. Foam on back of library 105
- 2. Foam on front of library 105
- Disconnecting library cables 106
- Crating the library 107
- Relocating the library108 108
- Relocating the library110 110
- C Regulatory statements 111
- European Union notice 112
- Japanese notices 113
- Korean notices 113
- Taiwanese notices 114
- Turkish recycling notice 114
- Laser compliance notices 115
- French laser notice 116
- German laser notice 116
- Italian laser notice 116
- Recycling notices 117
- Bulgarian recycling notice 118
- Czech recycling notice 118
- Danish recycling notice 118
- Dutch recycling notice 118
- Estonian recycling notice 119
- Finnish recycling notice 119
- French recycling notice 119
- German recycling notice 119
- Greek recycling notice 120
- Hungarian recycling notice 120
- Italian recycling notice 120
- Latvian recycling notice 120
- Lithuanian recycling notice 121
- Polish recycling notice 121
- Portuguese recycling notice 121
- Romanian recycling notice 121
- Slovak recycling notice 122
- Spanish recycling notice 122
- Swedish recycling notice 122
- Battery replacement notices 123
- French battery notice 124
- German battery notice 124
- Italian battery notice 125
- Japanese battery notice 125
- Spanish battery notice 126
- D Sense data values 127
- DescriptionASCQ 138
- Sense data values140 140
- E Event reporting 141
- Critical eventsEvent ID 142
- Warning events 150
- Warning eventsEvent ID 151
- Information events 157
- Information eventEvent ID 158
- Glossary 169
- Glossary170 170
- Glossary172 172
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