
Customer Support
X Family LSM User’s Guide V 2.5.1 xv
please take a moment to gather some basic information from your records and from your system before
contacting customer support.
Contact Information
Please address all questions regarding the software to your authorized representative.
Information Location
Your X family device serial
number
You can find this number in the LSM in the System Summary page,
on the shipping invoice that came with the device, or on the bottom
of the device.
Your TOS version number You can find this information in the LSM in the Device Summary
page, or by using the CLI
show version
command.
Your X family device boot
time
You can find this information in the LSM in the System Summary
page.
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