HP xw8600 Workstation Spezifikationen

HP xw8600 WorkstationService and Technical Reference Guide

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4. Adhere the external SAS label to the outside of the SAS mounting bracket as shown in the figurebelow.Figure 4-49 Attaching the labelPCI card suppo

3. For short or tall cards, lift the PCI support arm (1) with one hand and press in on the support sides(2) as shown in the following figure.Figure 4-

3. For short or tall PCI cards, attach the hooks of the PCI support in the slots on the rear of the chassis(1) as shown in the following figure.Figure

5. Open the PCI card retention clamp. Press the retention clamp levers down to unsnap, and thenrotate them up (1) as shown in the following figure.Fig

Installing a PCI Express cardCAUTION: To prevent overheating, your HP xw8600 Workstation might need a front PCI fan if:— your workstation includes dua

PCI cardThis section describes removing and installing a PCI card.Removing a PCI cardTo remove a PCI card:1. Disconnect power from the system (see Pre

4. Open the PCI card retention clamp by pressing the retention clamp levers down to unsnap, andthen rotating them up (1) as shown in the following fig

3. On the system board, press the release tab of the battery holder.4. Rotate the battery enough to get beyond the latch, and then lift it straight up

3. Disconnect the power (1) and data (2) cables from the hard drive as shown in the following figure.Figure 4-57 Disconnecting SAS hard drive cables4

3. Select a drive bay in which to install the drive.If you are installing more than one hard drive, use the hard drive order shown in the following fi

1 Product overviewThis chapter presents an overview of the hardware components of the HP xw8600 Workstation,including the following topics:●Product fe

6. Attach a SAS-to-SATA cable adapter to the connector on the SAS hard drive as shown in thefollowing figure.Figure 4-61 Attaching the SAS-to-SATA ad

SATA hard driveFor more information about SATA hard drives and SATA RAID configurations, see Configuring RAIDdevices on page 145.This section describe

4. Lift the green drive-lock release tab (1) and slide the hard drive out of the chassis (2) as shown inthe following figure.Figure 4-64 Removing the

3. Select a drive bay in which to install the drive. If you are installing more than one hard drive, usethe hard drive order shown in the following fi

6. Push the drive into the selected bay until it snaps into place (1) as shown in the following figure.Figure 4-67 Installing the SAS hard drive7. At

3. Place the workstation on its side and remove the three drive screws that are located on the bottomof the chassis as shown in the following figure.F

Processor heatsinkThis section describes how to remove and install a processor heatsink.NOTE: Not all heatsinks are the same. The heatsink shown in th

6. Disconnect the processor heatsink fan cable from the system board (1) as shown in the followingfigure.Figure 4-71 Removing the processor heatsink

CAUTION: If a second heatsink is installed, do not pinch the processor 1 heatsink fan wire underthe processor 2 heatsink.Do not overtighten the heatsi

4. Raise the processor socket lever (1) and open the cover (2) as shown in the following figure.Figure 4-73 Removing the system processorCAUTION: Do

System board architectureThe following figure shows the HP xw8600 Workstation system board block diagram.Figure 1-1 System board block diagramWorksta

●If there is a plastic plug in the second processor heatsink hole, ensure that the processorsocket handle is raised (1), and remove the plug (2), as s

Removing the system boardTo remove the system board:1. Disconnect power from the system (see Predisassembly procedures on page 52).2. Remove the side

Installing the system boardTo install the system board:1. Insert the system board straight down, ensuring that all system board standoffs engage with

5 System diagnostics andtroubleshootingThis chapter describes the tools available for diagnosing and troubleshooting system issues, andincludes these

With the HP SoftPaq Download Manager installed, you can use it to download software updates for yourworkstation:1. When download manager software is i

Chassis indicator LEDs Power LED and soundactivityDiagnosis and service actionBlinks red 2 times (once persecond), then a 2–secondpause, and then 2 be

Chassis indicator LEDs Power LED and soundactivityDiagnosis and service action4. Replace third-party modules with HP memory.5. If necessary, replace t

Problem Cause Possible SolutionWorkstation appears to pauseperiodically.Network driver is loaded and nonetwork connection isestablished.Establish a ne

Problem Cause Possible Solution3. Verify that the power supply cables are connected tothe system board.4. Verify power supply functionality:a. Disconn

To test the power supply:1. Unplug the AC power.2. Disconnect internal power supply cables from the system board.3. Plug in AC power and verify the fo

For information about supported spare parts, see http://partsurfer.hp.com.Figure 1-2 Typcal workstation components viewTable 1-1 Component viewItem

Problem Cause Solutiona. Power off the workstation.b. Replace one device at a time and repeat thisprocedure until a failure occurs.c. Replace the devi

Problem Cause SolutionDiskette drive cannot write to adiskette.Diskette is not formatted. Format the diskette.Diskette is write-protected. Use another

Solving hard drive problemsTable 5-5 Hard drive problemsProblem Cause SolutionHard drive error occurs. Hard disk has bad sectors orhas failed.Use a u

Solving display problemsTable 5-6 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Verify the cabl

Problem Cause SolutionBlurry video or requestedresolution cannot be set.If the graphics controller wasupgraded, the correct videodrivers might not be

Solving audio problemsTable 5-7 Audio problemsProblem Cause SolutionSound does not come out of thespeaker or headphones.Software volume control istur

Solving printer problemsTable 5-8 Printer problemsProblem Cause SolutionPrinter does not print. Printer is not turned on andonline.Turn the printer o

Problem Cause SolutionMouse does not respond tomovement or is too slow.Mouse connector isnot properly plugged into theback of the workstation.1. Shut

Problem Cause SolutionA device in the IEEE-1394 port isnot responsive.Cables of the external deviceare loose, or power cables areunplugged.Verify that

Problem Cause SolutionWorkstation does not start.Wrong memory modules wereused in the upgrade, ormemory modules wereinstalled in the wrong location.1.

Front panel componentsThe following figure shows the front panel components of a typical HP xw8600 Workstation. Driveconfigurations can vary.Figure 1-

Problem Cause SolutionDiagnostics passes, but theworkstation does notcommunicate with the network.Network drivers are not loaded, ordriver parameters

Problem Cause SolutionOut of memory error.Memory configuration mightnot be set up correctly.Verify proper workstation memory configuration. (SeeMemory

Problem Cause SolutionMovie does not play in the DVDdrive.Movie might be regionalizedfor a different country.See the documentation included with the D

Solving Internet access problemsTable 5-16 Internet access problemsProblem Cause SolutionUnable to connect to the Internet. Internet Service Provider

Troubleshooting checklistBefore running diagnostic utilities, use the following checklist to find possible solutions for workstationor software proble

Key features and benefitsThe HP Insight Diagnostics Offline Edition simplifies the process of identifying, diagnosing, and isolatinghardware issues.Th

8. Insert the Documentation Library CD into the workstation.9. Restart your system and HP Insight Diagnostics launches automatically.Downloading the l

●Storage—Displays information about storage media connected to the computer, including fixeddisks, diskette drives, and optical drives.●System—Display

The Status page also shows:●Devices being tested●Tests currently running●Overall test time●Individual test times●Condition status of each testLog tabT

Screen message Probable cause Recommended action3. Clear CMOS. If the message disappears, theremight be a problem with the expansion card4. Replace th

Rear panel componentsThe following figure shows the rear panel components of a typical HP xw8600 Workstation.Figure 1-4 Rear panel componentsNOTE: Th

Screen message Probable cause Recommended action207—Incompatible memorymodules detectedSingle-bit ECC error. 1. Verify the memory module type.2. Inser

Screen message Probable cause Recommended action511—CPU. CPU A, or CPU BFan not detectedFan is not connected or is defective. 1. Reseat the fan cable.

Screen message Probable cause Recommended action912—Computer Cover HasBeen Removed Since LastSystem Start UpN/A No action required.914— Hood Lock Coil

Screen message Probable cause Recommended action1794—Inaccessible devicesattached to SATA 1 and/orSATA 3Missing or improperly attached cable. Verify t

144 Chapter 5 System diagnostics and troubleshooting ENWW

6 Configuring RAID devicesThis chapter describes how to configure SAS and SATA RAID devices:●Configuring SAS RAID devices on page 145●Configuring SATA

SAS RAID 0 configurationUse the following procedure configure an Integrated Striped (IS) volume with the BIOS-basedconfiguration utility. The procedur

SAS RAID 1E configurationUse the following procedure to configure an Integrated Mirroring Extended (IME) volume with the BIOS-based configuration util

The Intel SATA AHCI BIOS executes when you select RAID/AHCI for the SATA emulation mode. ThisBIOS is only used to support serial-attached optical driv

Creating RAID volumesTo create RAID volumes, use the Intel Matrix Storage Manager option ROM Configuration utility.1. To enter the Intel Matrix Storag

Item Symbol Description Item Symbol Description10 MiniSAS 4–port connector (optional) * HP does not support external audio cables that are long

7. When prompted, press Y to confirm the reset action.8. Choose one of the following actions:●To delete additional RAID volumes, return to Step 1.●To

7 Configuring password security andresetting CMOSThis chapter describes how to configure password security and to reset CMOS, and includes thesetopics

Resetting the password jumperUse the following procedure to disable the power-on or setup password features and clear the power-on and setup passwords

CAUTION: When the workstation is plugged in, the power supply has voltage applied to the systemboard, even when the workstation is powered off. Failur

NOTE: This step does not clear the passwords.154 Chapter 7 Configuring password security and resetting CMOS ENWW

A Appendix A—Connector pinsConnector pin descriptionsNot all of these connectors might be installed in your workstation.Rear panel PS2 keyboard connec

Rear panel RS-232 serial connector Pin Signal123456789Carrier DetectReceive DataTransmit DataData Terminal ReadySignal GroundData Set ReadyRequest to

9 TPB (R)Front/rear panel microphone cable connector (1/8 inch) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio Left/PowerAudio Right/PowerGroundFront panel

SATA drive connectorData Cable Power Cable Power CablePin Signal Pin Signal Pin SignalS5**S6**S7B-B+GroundP5P6P7GroundGround5V powerP12P13P14P15Ground

SAS drive connectorSegment Pin Backplane receptacle Plug and cable receptaclesP5P6P7P8P9P10P11P12P13P14P15GROUNDGROUNDV5c precharge cV5cV5cGROUNDREADY

●Remove dust on the front panel (vent area) and the rear fans with a small vacuum, compressedair, or dust rag.●Keep the front and back of the workstat

DVI-I cable connector23456789101112131415T.M.D.S DATA 2+T.M.D.S DATA 2/4 SHIELDT.M.D.S DATA 4-T.M.D.S DATA 4+ 2DDC CLOCKDDC DATAANALOG VERT. SYNCT.M.D

P18 Memory riser power 10–pin cable connector*Pin Color Signal Pin Color Signal12345BlackBlackBlack with purple stripeBlackBlackGNDGND5 VSBGNDGND67891

PCI Express auxiliary power 6-pin cable connector Pin Color 800WP16P171050W P16 1050W P17123456YellowYellowYellowBlackBlackBlack12 V-G12 V-G12 V-GGNDG

AUX IN system board connector Pin Signal4 AUX RIGHTFront USB system board 2x5 connector Pin Signal12345678910+5V+5VUSB6-USB7-USB6+USB7+GNDGNDKey (no p

FDD system board connector Pin Signal Pin Signal891011121314151617FLP_INDEX#GroundFLP_MOTOR#GroundUnusedGroundFLP_SEL_A#GroundUnusedGround252627282930

MiniSAS 4i cable connectorB8 B8 B8 B8 Sideband 0B9 B9 B9 B9 Sideband 1B10 B10 B10 B10 Sideband 2B11 B11 B11 B11 Sideband 6N/C N/C B13 B13 Tx 2+N/C N/C

MiniSAS 4x cable connectorS16 S16 S16 S16 Tx 0+G1 - G9 SIG GNDHousing CHASSIS GND* N/C = not connectedeSATA cable connectorName Type Description Cable

B Appendix B—System boarddesignatorsThis appendix lists the system board designators for this system.Designator Silk screen ComponentMTG1-MTG10 N/A Mo

Designator Silk screen ComponentP11 P11 AUX IN Auxiliary audio connectorP12 P12 MCH fan headerP20 P20 IDE IDE connectorP23 P23 FRONT AUDIO Front panel

C Appendix C—Routine careGeneral cleaning safety precautions●Never use solvents or flammable solutions to clean the workstation.●Never immerse any com

Source voltage Description+12 V-G/G1 PCI Express auxillary connector on 800W and 1050w power supplies+12 V-G2 Second PCI Express auxilliary connector

●Clean under a key with a swab moistened with isopropyl alcohol and squeezed out. Be careful notto wipe away lubricants necessary for proper key funct

Item DescriptionOperating voltage range 90 – 269 VAC 90 – 269 VACRated voltage range 100–240 VAC 118 VAC 100–240 VAC 118 VACRated line frequency 50–60

Copyright Information© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.WarrantyHewlett-Packard Company shall not be liablefor technical or edit

Resetting the power supplyIf an overload triggers the power supply overload protection, power is immediately disconnected. Toreset the power supply:1.

The ENERGY STAR Computers Program was created by the EPA to promote energy efficiency andreduce air pollution through more energy-efficient equipment

HP Cool ToolsAn HP Workstation with Windows XP includes additional software that is not installed when you firstboot your system. Additionally, a numb

2 Configuring and restoring the operatingsystemThis chapter describes how to install and restore the operating system and includes the following topic

After you select a language during the initial boot of the operating system, the language is locked onthe hard drive. If you restore the system using

Creating system recovery DVDs or CDsYou can create a set of system recovery DVDs or CDs if you have a writable optical drive. After launchingthe HP Ba

If you cannot create system recovery CDs or DVDs, you can order a recovery disk set from the HPsupport center. To obtain the support center telephone

Selecting a languageWhen the preinstalled operating system is first booted, you might be prompted to select a language forthe operating system. After

Creating a RestorePlus! DVDYou can create a set of the system recovery DVDs if you have a writable optical drive. When you firstboot the workstation,

CAUTION: If you uninstall the HP Backup and Recovery Manager application, Emergency Recoveryand data backup and recovery can noadditional software isl

Table of contents1 Product overviewProduct features ...

1. Have your workstation serial number available before calling HP to order the software.2. Go to http://www.hp.com/support/contactHP.3. Select your r

CAUTION: After the automatic installation begins, do not power down your workstation until theprocess is complete. Powering down your workstation duri

When installation is complete, you are given two options: Reboot now... (on the left side), andPress to continue, reboot later... (on the right side).

3 System managementThis section describes the tools and utilities that provide system management for your workstation andincludes the following topics

●Enable power-on password prompts during system restarts (warm-boots) and power on.●Hide or show the integrated I/O functionality, including serial, U

To access the Computer Setup (F10) Utility menu:1. Power on or restart the workstation.2. As soon as your display is active and F10=Setup appears in t

Heading Option DescriptionSystemTemperaturesDisplays system temperatures for CPU0 and CPU1, and fan speeds for processors, memory,chipsets, chassis, a

Heading Option Description Storage Options Provides these options:●Removable Media Boot—Enables and disables the ability to boot the system from remo

Heading Option DescriptionUse the arrow keys to select the preferred bootable device and press Enter. The workstation thenboots from the selected nond

Heading Option Description●Asset Tag—A 16–byte string identifying the system.●Ownership Tag—An 80–byte string identifying ownership of the system. Thi

Installing or upgrading device drivers ... 17Restoring the Windows XP Professional operat

Heading Option Description●F12 Prompt (Displayed or Hidden)—Selecting Displayed displays F12=Network ServiceBoot during POST. Selecting Hidden prevent

Heading Option Description Device Options Enables you to set the following device options:●Num Lock State at Power-On (On or Off)●S5 Wake-on-LAN (Ena

environment. This section summarizes capabilities, features, and key components of workstationmanagement, including:●Initial workstation configuration

Replicating the setupThe following procedures enable you to copy one setup configuration to other workstations of the samemodel for faster, more consi

NOTE: If you do not press the F10 key at the appropriate time, you must restart the workstation,and then press and hold the F10 key again to access th

Altiris Client Management SolutionsAltiris and HP have partnered to provide comprehensive, tightly integrated systems managementsolutions to reduce th

ROM FlashYour HP workstation comes with a programmable flash ROM. By establishing a setup password in theComputer Setup (F10) Utility, you can protect

3. Power off, then power on the workstation.If no BIOS image CD or USB is found, you are prompted to insert one and restart the workstation.If a setup

Feature Purpose How it is establishedPower-On Password Prevents use of the workstation until thepassword is entered (applies to initial systemstartup

When Network Server Mode is enabled, the password prompt is not presented during POST, but anattached PS/2 keyboard remains locked until you enter the

Remote ROM Flash ... 36HPQFlash ...

Changing a power-on or setup password1. Restart the workstation.2. To change the power-on password, go to step 4.3. To change the setup password, as s

Table 3-3 National keyboard delimiter charactersLanguage Delimiter Language Delimiter Language DelimiterArabic / Greek - Russian /Belgian = Hebrew .

a temporary user password. If you forget the user password or if the equipment is passed on to anotheremployee, the master password can be used to res

5. Under Enable/Disable DriveLock options, select Enable, and then press F10 to enable DriveLockfor a specific drive.CAUTION: Forgetting the DriveLoc

Setting the Hood Sensor protection level1. Power on or restart the workstation.2. As soon as the workstation is powered on, press and hold the F10 key

Thermal sensorsSeveral thermal sensors in your HP Workstation regulate workstation fans to maintain an acceptable,efficient chassis temperature.Dual-s

46 Chapter 3 System management ENWW

4 Removal and replacement proceduresThis chapter describes the removal and replacement procedures for most internal workstationcomponents including th

CAUTION: Observe the following cautions when removing or replacing a processor:— Installing a processor incorrectly can damage the system board. Conta

Table 4-1 Static electricity Relative humidityEvent 55% 40% 10%Walking across carpetWalking across vinyl floorMotions of bench worker7,500V3,000V400

Customer Self-Repair ... 52Predi

Method VoltageMetallized laminate 15,000VGrounding the work areaTo prevent static damage in your work area:●Cover the work surface with approved stati

Tools and software requirements●Torx T-15 driver●Flat blade and cross-tip screwdrivers●Diagnostics softwareSpecial handling of componentsThe component

WARNING! This workstation contains a lithium battery. There is a risk of fire and chemical burn if thebattery is handled improperly. Do not disassembl

Table 4-3 System board componentsItem Component Item Component Item Component1 Memory fan connector 15 SAS connectors 29 PCI Express x8 (4) slot**2 M

Table 4-4 Workstation component disassembly order Predisassembly (Predisassembly procedureson page 52)Security lock (Security lock (Pad

Processor (System processoron page 108) System board (System boardon page 110) Security lock (Padlock loop) (optional)If a security padlock is inst

Removing the cable lockTo remove the cable lock, unlock it and pull it out of the cable lock slot as shown in the following figure.Figure 4-3 Removin

2. Remove the screw attaching the lock to the chassis as shown in the following figure.Figure 4-5 Removing the lock screwsSide access panelBefore acc

3. Pull up on the handle and rotate the cover off the chassis as shown in the following figure.Figure 4-6 Removing the access panelReplacing the side

4. Slide the hood sensor forward, push the hood sensor down, and then remove it from the chassis(1) as shown in the following figure.Figure 4-7 Remov

BIOS errors and warnings ... 74System board memory ...

Removing the front bezelTo remove the front bezel:1. Lift the three release snaps located on the front bezel (1) as shown in the following figure.Figu

3. Gently squeeze in on the tabs (1), and push the bezel blanks out of the front bezel (2) as shownin the following figure.Figure 4-9 Removing the be

4. Unlatch the plastic snap that secures the cables inside the chassis (1) as shown in the followingfigure.Figure 4-10 Removing front panel I/O devic

Installing the front panel I/O device assemblyTo instal the front panel I/O device assembly:1. Thread each front panel I/O device assembly cable throu

5. Disconnect the power button assembly cable from the system board as shown in the followingfigure.Figure 4-13 Removing the power button assembly ca

Removing an optical drive1. Disconnect power from the system (see Predisassembly procedures on page 52).2. Remove the side access panel (see Removing

5. Lift the green drive-lock release lever (1) and gently slide the drive out of the chassis (2) as shownin the following figure.Figure 4-16 Removing

7. Connect the power and data cables to the drive and system board as shown in the following figure.Figure 4-17 Connecting the optical drive cablesNO

8. For multiple optical drives, the following figure shows how to route the data cables.Figure 4-18 Routing the optical drive cablesSystem speakerThi

4. Slide the speaker away from the three chassis flanges and remove it from the chassis as shownin the following figure.Figure 4-19 Removing the syst

5 System diagnostics and troubleshootingCustomer Self Help ...

7. Remove the four screws from the back panel (1) as shown in the following figure.Figure 4-20 Removing the power supply8. Slide the power supply tow

Power connections to system componentsFor help with identifying power cables, see the following figure and table. Ensure that all cables arerouted or

Removing the system and memory fan assemblyTo remove the system and memory fan assembly:1. Disconnect power from the system (see Predisassembly proced

●If multiple DIMMs are installed in a workstation, install them in pairs of the same rank, DRAMtechnology, speed and capacity in each channel.●DDR2-66

BIOS errors and warningsThe BIOS generates warnings/errors on invalid memory configurations:●If the BIOS can find a valid memory configuration by disa

4. Push gently outward on the socket levers (1) as shown in the following figure.Figure 4-24 Removing a memory module5. Lift the DIMM straight up and

●If installing four DIMMs, install them in socket pairs: 1/3 and 5/7.●If installing six DIMMs, install them in socket pairs: 1/3, 5/7, and 2/4.●If ins

4. Push gently outward on the socket levers as shown in the following figure.Figure 4-27 Opening the DIMM socket levers5. Align the DIMM connector ke

Removing a memory riser assemblyThe following steps describe how to remove a memory riser assembly.1. Remove the memory duct assembly by loosening the

4. Pull up on the card guide to remove it from the chassis as shown in the following figure.Figure 4-31 Removing the riser card guide5. Disconnect th

SAS RAID 1E configuration ... 147Configuring SATA RAID devic

Memory riser DIMM installation orderDIMMs can be added to memory risers on the HP xw8600 Workstation in this manner:●DIMMS must be added in pairs, in

NOTE: All four memory risers must be present with card cage and memory duct assembly properlyinstalled during operation.1. Connect the memory riser ca

3. Install the memory riser card guide into memory slots 2, 4, 6, and 8 in the workstation chassis. Alignthe card guide, and then press it securely in

6. Install the loaded memory riser cards in the riser card cage as shown in the following figure.Figure 4-38 Installing memory riser cards in the car

8. Insert the memory riser card power cable into the notch on the riser card guide as shown in thefollowing figure.Figure 4-40 Inserting the riser ca

PCI card slotsThe following figure illustrates the xw8600 Workstation PCI card slots.Figure 4-42 Identifying PCI card slotsTable 4-6 PCI slotsSlot T

Slot lane redirectionThe workstation BIOS enables you to determine lane allocation for slots four and five. In the F10 (Setup)Utility, under Advanced&

3. Locate the SAS connectors by reviewing the system board layout illustration on the service labelof your workstation access panel as shown next.Figu

6. Adhere the external SAS label to the outside of the chassis near the connector as shown next.Figure 4-45 Attaching the labelInstalling the optiona

2. Place the tab of the MiniSAS 4X connector into the mounting bracket slot, and then attach theconnector to the SAS mounting bracket as shown in the