Q2431-90912 Chapter 7 Troubleshooting 291
60.4
TRAY 4 LIFTER MOTOR FAILURE
The tray 4 lifter-motor is not
functioning.
Tray 4 can be a 500-sheet feeder
or 1,500-sheet feeder accessory.
1. Turn the printer off and then
on.
2. If the error persists. turn the
printer off.
3. Verify that the tray 4 lifter
wire-harness is fully seated in
its connector on the
sheet feeder PCA.
4. Replace the tray 4 lifter
assembly. See “500-sheet
feeder lifter-drive assembly”
on page 209 or “1,500-sheet
feeder lifter-drive assembly”
on page 222.
5. Replace the tray 4 feeder
controller PCA. See
“500-sheet feeder
control PCA” on page 207 or
“1,500-sheet feeder
control PCA” on page 220.
62
NO SYSTEM
To continue turn off then on
No system (firmware image) was
found.
1. Turn the printer off and then
on.
2. Reseat the firmware DIMM,
in slot J1. See “Firmware
DIMM” on page 160.
3. Replace the firmware DIMM.
See “Firmware DIMM” on
page 160.
4. Replace the formatter
assembly. See “Formatter
assembly” on page 161.
64
PRINTER ERROR
For help press
alternates with
64
PRINTER ERROR
To continue turn off then on
A scan-buffer error has occurred. 1. Turn the printer off and then
on.
2. If the message persists,
replace the formatter
assembly. See “Formatter
assembly” on page 161.
66.00.15
EXTERNAL DEVICE FAILURE
Note:
The stacker or stapler/stacker LED
is off
The stacker or stapler/stacker was
removed and then replaced while
the printer power was on.
1. Turn the printer power off.
2. Verify that the stacker or
stapler/stacker is installed
correctly.
3. Turn the printer power on.
Table 42. Numerical printer messages (continued)
Message Description Action
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