HP LaserJet 4300 Series Spezifikationen PDF herunterladen (Seite 294)

274 Troubleshooting Q2431-90912

Numerical printer messages

Table 42. Numerical printer messages

Message Description Action

10.00.00

SUPPLIES MEMORY ERROR

or

10.10.00

SUPPLIES MEMORY ERROR

For help press

The printer is unable to read the

electronic information (e-label) on

the print cartridge so that the

printer can keep track of the page

count for the print cartridge.

XX Description

00 memory error on the cartridge

10 memory device not found

YY Description

00 black print cartridge

1. Open the top cover, remove

the print cartridge, and

reinstall it. See “Print

cartridge” on page 137.

2. Install a new HP print

cartridge.

3. Check the connection

between the

DC controller PCA

(location J97) and the

memory chip on the print

cartridge (location J600).

4. Replace the memory chip

cable and contact assembly.

5. Replace the

DC controller PCA. See

“DC controller PCA” on

page 181.

13.XX.YY

DUPLEX JOB INTERRUPTED

For help press

alternates with

13.XX.YY

DUPLEX JOB INTERRUPTED

DISCARD TOP SHEET AND PRESS

or

13.XX.YY

DUPLEX JOB INTERRUPTED

DISCARD TOP TWO SHEETS AND

PRESS

A duplex job was physically

interrupted as the paper was

momentarily routed to the output

bin during duplexing.

This error is usually caused by a

user attempting to grasp the edge

of the page as it exists the top

output bin during the duplexing

process.

1. Press the H

ELP ( ) button

for more information.

2. Remove the specified

number of pages from the

output bin.

3. Press the S

ELECT ( ) button

to continue printing.

4. Replace the duplexer.

5. Replace the DC controller

PCA. See

“DC controller PCA” on

page 181.

NOTE: IF JAM RECOVERY = OFF

some pages will not be reprinted.

Resend the missing pages.

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