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To ensure you have the latest version of the firmware running on the server, download the latest
version of the firmware from the web, and create a CD to install the firmware on the server.
Downloading the Latest Version of the Firmware
To download the latest version of the firmware from the web, follow these steps:
1. Go to: http://www.hp.com/go/bizsupport.
2. Select download drivers and software.
3. Select Itanium-based servers from the Server category.
4. Select your product from the servers listed.
5. Select the operating system.
6. Select the firmware package you want to download.
7. Download the firmware package, and follow the instructions for updating the firmware
included in the release notes.
Installing the Latest Version of the Firmware
To install the latest version of the firmware on the server, follow these steps:
1. Initiate a server console session.
2. Insert the CD with the copy of the latest version of the firmware.
3. Using the BCH Main Menu, boot to the drive that contains the CD with the updated firmware.
4. Follow the instructions to update the firmware.
Troubleshooting Using LED Indicators
If you suspect a hardware failure during installation, the system LEDs help you identify the
problem. Front control panel LEDs provide system and subassembly status information that
assist in identifying failing items. The following sections describe these LEDs.
Front Control Panel LEDs
The front control panel LEDs show the system status at a glance.
Figure 3-52 and Table 3-12 show the front control panel LED and definitions.
Figure 3-52 Control Panel LEDs and Buttons
Table 3-12 Front Control Panel LED Definitions
DescriptionColorFlash RateStateLED/Button
System normal—OS up and runningGreenSteadyRunningSystem
OS booting or at BCHGreenFlashing at
0.5 Hz
BootingSystem
Troubleshooting 107
- User Service Guide 1
- Table of Contents 3
- 4 Table of Contents 4
- Table of Contents 5 5
- 6 Table of Contents 6
- Table of Contents 7 7
- 8 Table of Contents 8
- Table of Contents 9 9
- List of Figures 10
- 12 List of Figures 12
- List of Tables 13
- About This Document 15
- Typographic Conventions 16
- Related Documents 17
- Contacting HP 17
- HP Contact Information 18
- Subscription Service 18
- Documentation Feedback 18
- 1 Overview 19
- Detailed Server Description 20
- PCI Riser 21
- Internal Core I/O 21
- External Core I/O 21
- Power Supply Unit 21
- System Board Manageability 22
- Hard Disk Drives 22
- Internal RAID 22
- Firmware 22
- Dimensions and Values 23
- System Board 23
- System Board Components 24
- PA RISC Processor 24
- Processor Bus 25
- ZX1 I/O and Memory Controller 25
- Memory Array Capacities 26
- I/O Bus Interface 27
- Field Programmable Gate Array 28
- SCSI Controller 28
- IDE Interface 29
- 1 GB System LAN 29
- USB Connectors 29
- Disk and I/O Path Logging 29
- Table 1-5 PCI I/O Paths 30
- Controls, Ports, and LEDs 31
- Rear Panel 34
- USB Ports 35
- SCSI Port, Ultra 3, 68-Pin 36
- 40 Overview 40
- 2 System Specifications 41
- Grounding 42
- Electrical Specifications 42
- System Power Specifications 43
- Power and Cooling 43
- Environmental Specifications 44
- Nonoperating Environment 45
- Acoustic Noise Specification 46
- 3 Installing the System 47
- Verifying Site Preparation 51
- Unpacking the Server 51
- Checking the Inventory 51
- Returning Damaged Equipment 52
- 54 Installing the System 54
- 56 Installing the System 56
- 58 Installing the System 58
- 60 Installing the System 60
- 62 Installing the System 62
- Installing a DVD Drive 64
- 66 Installing the System 66
- 68 Installing the System 68
- 72 Installing the System 72
- Installing PCI Cards 75
- Installing a PCI Card 76
- 78 Installing the System 78
- 80 Installing the System 80
- 82 Installing the System 82
- 84 Installing the System 84
- 86 Installing the System 86
- Connecting the Cables 87
- Connecting To the LAN 88
- Console Setup 89
- Setup Flowchart 90
- Preparation 91
- Console Setup 93 93
- Logging In to the iLO MP 95
- Additional Setup 96
- Accessing the Host Console 97
- 98 Installing the System 98
- root@myhost> 99
- Power States 100
- Powering On the Server 101
- Powering Off the Server 101
- Booting the Operating System 102
- Shutting Down HP-UX 103
- Troubleshooting 104
- Server Does Not Power On 105
- 106 Installing the System 106
- Front Control Panel LEDs 107
- Supported Operating System 109
- 5 Troubleshooting 113
- Operating System Does Boot 114
- Support Tools Manager 114
- Event Monitoring Service 114
- (E) Enable Monitoring 115
- Troubleshooting Using LEDs 117
- Power and System LEDs 118
- LAN LEDs 118
- System Board LEDs 119
- Cleaning Procedures 120
- Table 5-7 Cleaning 121
- Safety Information 123
- Required Service Tools 123
- Table 6-1 Component Locations 124
- Table 6-2 Connector Locations 125
- Accessing a Rack-Mount Server 126
- 2. Remove the side cover 131
- Removing the Front Bezel 134
- Removing a System Fan 136
- Replacing a System Fan 138
- Removing the Power Supply 138
- Replacing the Power Supply 139
- Removing a Hard Disk Drive 140
- Replacing a Hard Disk Drive 142
- Supported DIMM Sizes 149
- System Firmware Requirements 151
- Removing System Memory 152
- Installing System Memory 152
- Battery Notice 165
- Removing the System Battery 165
- Replacing the System Battery 166
- Removing the PCI Card Cage 167
- Replacing the PCI Card Cage 168
- Removing the PCI Backplane 171
- Replacing the PCI Backplane 171
- Removing the iLO MP Card 173
- Replacing the iLO MP Card 174
- Removing the LED Status Panel 176
- Removing the System Board 177
- Replacing the System Board 180
- Replacing a System Board 185
- A Replacement Parts 193
- Customer Self Repair 194
- Replaceable Parts List 195
- B Utilities 199
- Configuration Menu 201
- Information Menu 202
- Service Menu 203
- Display Command 203
- SCSI Command 203
- ProductNum Command 203
- 208 Index 208
- 210 Index 210
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