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5. Troubleshooting
396
5.5 What To Do for Other Errors
When the cause of an error may be related to HDLM but is neither a path error nor an
HDLM program error, execute the
DLMgetras utility, and then report the collected
information to the HDLM vendor or maintenance company if there is a maintenance
contract for HDLM. For details about the
DLMgetras utility and the information it
collects, see 7.2 DLMgetras Utility for Collecting HDLM Error Information.
- 3000-3-F04-60(E) 1
- Summary of Amendments 3
- Intended Readers 5
- Organization of This Manual 5
- Related Publications 6
- Conventions: Abbreviations 7
- Conventions: Diagrams 13
- MakeDatabase 14
- StoreDatabase temp DB32 14
- Contents 17
- 4. HDLM Operation 329 20
- 5. Troubleshooting 387 21
- 6. Command Reference 397 21
- 7. Utility Reference 463 22
- 8. Messages 523 23
- Appendixes 691 23
- Index 715 24
- 1. Overview of HDLM 25
- 1.1 What is HDLM? 26
- • Lightning 9900V series 27
- • Thunder 9500V series 27
- • Virtual Storage Platform 27
- 1.2 HDLM Features 28
- 2. HDLM Functions 29
- 2.1 Devices Managed by HDLM 30
- 2.2 System Configuration 31
- Components Description 33
- 2.3 LU Configuration 36
- Table 2-3: LU Components 37
- 2.4 Program Configuration 38
- /dev/sddlm[aa-pap][1-15] 41
- 2.8.2 Manual Path Switching 52
- 2.8.3 Path Status Transition 53
- Failback Is Used) 56
- Online status 57
- Offline(E) 58
- Offline(C) 61
- 2.11 Error Management 63
- (installgetras) 67
- Audit Log 69
- 2.12.4 Audit Log Data Formats 75
- -mm-ddThh:mm:ss.s time-zone 76
- BasicLog 76
- Explanation 77
- 2.14 Cluster Support 80
- 3.1 HDLM System Requirements 82
- If an FC-SAN is used: 95
- If an IP-SAN is used: 95
- Enterprise Linux 5 131
- HDLM Version and 133
- HDLM Version and Service 134
- DLMgetras) 139
- /tmp 570 KB 148
- 3.3 HDLM Installation Types 155
- /var/tmp/ 156
- 3.5.2 Notes on Linux 158
- 3.6 Installing HDLM 163
- # vgdisplay -v 165
- Vo l u m e ) 166
- consists of /dev/sde 166
- /media/cdrom 169
- /media/cdrecorder 169
- # mdadm -S --scan 175
- VOL01234 178
- # volname /dev/cdrom 178
- /media/cdrom: 184
- /dev/vg01/lvol1 and the 189
- /mnt/lvol1: 189
- Environment 199
- : 201
- Device Is Used as a Boot Disk 212
- /etc/grub.conf 213
- /boot/grub/menu.lst 213
- /etc/lilo.conf 213
- /etc/elilo.conf 213
- Device as a Boot Disk 221
- # vgscan 232
- /etc/lvm/lvm.conf file 236
- Edit the shaded portion 238
- HDLM Device 250
- 3.8 Settings for LUKS 253
- 3.8.1 Notes on Using LUKS 253
- 3.9 Settings for md Devices 256
- 3.9.2 Creating an md Device 257
- /dev/md0: 261
- 3.10 Settings for LVM2 270
- 3.10.1 Notes on Using LVM2 270
- and /dev/ 275
- as physical volumes: 275
- 8. Execute the VG scan 280
- 3.11 Settings for Xen 282
- 3.12 Settings for KVM 284
- 3.13 Settings for Heartbeat 286
- 3.14 Settings for Oracle RAC 287
- DISKTIMEOUT 288
- 3.15 Settings for the RHCM 290
- 3.15.1 Notes on Using RHCM 290
- Enterprise Linux 6 291
- 3.16 Settings for VCS 292
- 3.18 Setting Up HDLM 295
- -lbtype option: 296
- /var/opt/ 305
- LINUX Enterprise Server 306
- Software Is Not Used) 308
- 3.21.1 Mounting a File System 308
- 3.21.2 Creating a File System 308
- /etc/fstab file. In this 310
- Already Set 311
- HDLM device 313
- /etc/fstab file 315
- 3.23.11 Uninstalling HDLM 335
- (HNTRLib2) 350
- 4. HDLM Operation 353
- 4.1 Notes on Using HDLM 354
- 4.1.1 Notes Common to OSs 354
- Oracle Enterprise Linux 4 356
- 4.3.1 Notes on Using Commands 365
- 4.3.4 Viewing LU Information 367
- SCSI Device, and LDEV 368
- 4.3.9 Updating the License 372
- 4.5 HDLM Resident Processes 379
- 4.6.1 Replacing HBAs 380
- 4.6.2 Replacing a Fiber Cable 388
- -), execute 395
- Table 4-4: Add SCSI Devices 405
- 5. Troubleshooting 411
- HDLM Error Information 412
- 5.3.1 Examining the Messages 416
- 5.3.2 Obtain Path Information 416
- 5.4.1 Examining the Messages 418
- 6. Command Reference 421
- ") 423
- 6.2.1 Format 424
- 6.2.2 Parameters 424
- 6.3.1 Format 426
- 6.3.2 Parameter 426
- Example 3 427
- operation 427
- 6.4.1 Format 428
- 6.4.2 Parameters 428
- 6.5.1 Format 433
- 6.5.2 Parameters 433
- 6.6.1 Format 438
- 6.6.2 Parameters 438
- 0, and then 447
- 6.7.1 Format 455
- -sys) to specify the program 457
- Items of Path information 469
- -path parameter or the 469
- -path -item parameter 469
- -path -c parameter 469
- -item parameter 473
- All items are displayed all 477
- SLPR slpr 479
- Table 6-17: LU Information 480
- -lu -item parameter 483
- -lu -c -item parameter 483
- 7. Utility Reference 487
- 7.1 Overview of the Utilities 488
- 7.2.1 Format 490
- 7.2.2 Parameters 490
- *.rules files in that 503
- 7.3.1 Format 513
- 7.3.2 Parameters 513
- /dev/sddlmaa 514
- (dlmcfgmgr -r) 515
- 7.4.1 Format 524
- 7.4.2 Parameters 524
- -b boot-directory 526
- 7.5.1 Format 527
- 7.5.2 Parameters 527
- 7.6.1 Format 530
- 7.6.2 Parameters 530
- /etc/modprobe.conf 532
- 7.7.1 Format 534
- 7.8.1 Format 535
- Information 536
- 7.9.1 Format 536
- 7.9.2 Parameters 536
- utility was executed 537
- 7.10.1 Format 538
- 7.10.2 Parameters 538
- 7.11.1 Format 545
- 7.11.2 Parameters 545
- 7.11.3 Log file 545
- 8. Messages 547
- • HDLM alert driver 549
- • HDLM management target 549
- 8.2 KAPL01001 to KAPL02000 550
- KAPL01005-W 551
- KAPL01006-W 551
- KAPL01007-W 551
- KAPL01008-W 551
- KAPL01009-W 552
- KAPL01012-E 552
- KAPL01013-E 552
- KAPL01014-W 553
- KAPL01015-W 553
- KAPL01016-W 553
- KAPL01018-W 553
- KAPL01019-W 554
- KAPL01021-E 554
- KAPL01023-W 555
- KAPL01024-W 555
- KAPL01036-E 555
- KAPL01039-W 555
- KAPL01040-W 556
- KAPL01041-E 556
- KAPL01044-W 556
- KAPL01045-W 556
- KAPL01048-W 557
- KAPL01049-I 557
- KAPL01050-I 557
- KAPL01051-I 558
- KAPL01052-I 558
- KAPL01053-I 558
- KAPL01054-W 559
- KAPL01055-I 559
- KAPL01056-I 559
- KAPL01057-I 560
- KAPL01058-W 560
- KAPL01059-W 560
- KAPL01060-I 561
- KAPL01061-I 561
- KAPL01063-I 561
- KAPL01068-I 562
- KAPL01069-W 562
- KAPL01070-E 562
- KAPL01071-I 562
- KAPL01079-W 564
- KAPL01080-W 564
- KAPL01081-E 564
- KAPL01082-E 564
- KAPL01083-I 565
- KAPL01084-W 565
- KAPL01088-W 565
- KAPL01089-E 566
- KAPL01095-E 566
- KAPL01096-E 566
- KAPL01097-W 566
- KAPL01100-I 567
- KAPL01107-I 567
- KAPL01111-E 567
- KAPL01112-E 567
- KAPL01113-E 568
- KAPL01114-W 568
- KAPL01115-W 568
- KAPL01116-W 569
- KAPL01117-W 569
- KAPL01118-W 569
- KAPL01119-W 569
- KAPL01120-W 570
- KAPL01122-W 570
- KAPL01123-W 570
- KAPL01124-W 570
- KAPL01125-E 571
- KAPL01126-E 571
- KAPL01127-E 571
- KAPL01128-W 571
- 8.3 KAPL03001 to KAPL04000 572
- KAPL03007-E 573
- KAPL03008-E 573
- KAPL03999-E 573
- 8.4 KAPL04001 to KAPL05000 575
- KAPL04009-E 576
- KAPL04010-E 576
- KAPL04011-E 576
- KAPL04012-E 577
- KAPL04013-E 577
- KAPL04014-E 577
- KAPL04019-E 577
- KAPL04021-I 578
- KAPL04022-W 578
- KAPL04023-E 578
- KAPL04024-C 579
- KAPL04025-C 579
- KAPL04026-I 579
- KAPL04027-I 579
- KAPL04047-W 582
- KAPL04048-W 582
- KAPL04049-W 582
- KAPL04050-E 582
- KAPL04051-E 583
- KAPL04052-E 583
- KAPL04053-W 583
- 8.5 KAPL05001 to KAPL06000 584
- KAPL05014-I 585
- KAPL05018-W 585
- KAPL05019-I 586
- KAPL05020-I 586
- KAPL05021-I 586
- KAPL05023-E 586
- DLMgetras 587
- KAPL05708-E 588
- KAPL05709-I 588
- KAPL05711-I 589
- KAPL05712-I 589
- KAPL05819-I 589
- 8.6 KAPL06001 to KAPL07000 591
- KAPL06010-E 592
- KAPL06013-E 592
- KAPL06014-E 593
- KAPL06100-E 593
- KAPL06101-E 593
- Reinstall an HDLM 594
- 8.7 KAPL07001 to KAPL08000 595
- 8.8 KAPL08001 to KAPL09000 596
- KAPL08023-I 597
- KAPL08026-E 597
- PathID = aa...aa 598
- 8.9 KAPL09001 to KAPL10000 599
- KAPL09013-E 600
- KAPL09019-E 600
- KAPL09020-E 600
- KAPL09021-E 600
- KAPL09023-E 601
- KAPL09024-E 601
- KAPL09026-I 601
- KAPL09028-E 601
- KAPL09035-E 602
- KAPL09036-E 602
- KAPL09037-E 602
- KAPL09038-E 602
- KAPL09039-E 603
- KAPL09040-E 603
- KAPL09043-I 603
- KAPL09044-I 603
- KAPL09045-E 604
- KAPL09046-E 604
- KAPL09047-E 604
- KAPL09049-W 604
- KAPL09050-E 605
- KAPL09051-E 605
- KAPL09076-I 605
- KAPL09077-I 605
- KAPL09097-E 609
- KAPL09098-E 609
- KAPL09113-E 609
- KAPL09114-I 609
- KAPL09115-W 610
- KAPL09116-W 610
- KAPL09121-E 610
- KAPL09135-E 611
- KAPL09142-E 611
- KAPL09143-E 611
- KAPL09146-E 611
- KAPL09147-E 612
- KAPL09160-E 612
- KAPL09163-E 612
- KAPL09177-I 613
- KAPL09191-W 613
- KAPL09199-E 613
- KAPL09210-I 614
- KAPL09211-I 614
- KAPL09212-E 614
- KAPL09213-W 614
- KAPL09215-E 615
- KAPL09216-E 615
- KAPL09217-E 616
- KAPL09218-E 616
- KAPL09219-E 617
- KAPL09220-W 617
- KAPL09221-W 618
- KAPL09227-W 618
- KAPL09228-W 618
- KAPL09229-W 619
- KAPL09230-W 619
- KAPL09231-W 619
- KAPL09232-W 620
- KAPL09233-W 620
- KAPL09234-W 620
- KAPL09238-W 621
- KAPL09239-I 621
- KAPL09240-I 621
- KAPL09244-E 621
- KAPL09501-E 623
- KAPL09505-E 623
- KAPL09509-E 623
- KAPL09510-E 624
- KAPL09511-E 624
- KAPL09601-E 624
- KAPL09602-E 624
- KAPL09603-E 625
- KAPL09604-E 625
- 8.10 KAPL10001 to KAPL11000 626
- KAPL10005-W 627
- KAPL10006-W 627
- KAPL10007-W 627
- KAPL10008-W 627
- KAPL10009-W 628
- KAPL10010-W 628
- KAPL10011-W 628
- KAPL10012-W 629
- KAPL10013-W 629
- KAPL10014-W 630
- KAPL10015-W 630
- KAPL10016-W 630
- KAPL10017-W 631
- KAPL10020-I 631
- KAPL10021-I 631
- KAPL10034-E 633
- KAPL10035-E 633
- KAPL10036-E 633
- KAPL10037-W 634
- KAPL10049-I 634
- KAPL10050-I 634
- KAPL10301-I 634
- KAPL10302-I 635
- KAPL10305-E 635
- KAPL10306-W 635
- KAPL10308-W 635
- KAPL10309-W 636
- KAPL10312-I 636
- KAPL10313-I 636
- KAPL10314-I 636
- KAPL10316-E 637
- KAPL10318-E 637
- KAPL10319-W 637
- KAPL10320-E 638
- KAPL10321-W 638
- KAPL10322-E 639
- KAPL10323-E 639
- KAPL10324-I 639
- KAPL10325-E 640
- KAPL10326-E 640
- KAPL10327-W 640
- KAPL10328-E 641
- KAPL10329-E 641
- KAPL10330-E 641
- KAPL10331-E 642
- KAPL10332-E 642
- KAPL10333-E 642
- KAPL10334-E 643
- KAPL10335-E 643
- KAPL10336-W 644
- KAPL10337-W 644
- KAPL10338-W 644
- KAPL10339-I 644
- KAPL10340-E 645
- KAPL10341-I 645
- KAPL10343-I 645
- KAPL10344-I 646
- KAPL10345-I 646
- KAPL10346-I 647
- KAPL10347-I 647
- KAPL10348-I 647
- KAPL10349-I 647
- KAPL10350-E 648
- KAPL10351-E 648
- KAPL10352-W 649
- KAPL10353-W 649
- KAPL10354-E 649
- KAPL10355-E 650
- KAPL10356-E 650
- KAPL10357-E 650
- KAPL10358-E 651
- KAPL10359-E 651
- KAPL10360-I 651
- KAPL10361-I 652
- KAPL10362-W 652
- KAPL10363-W 653
- KAPL10364-I 653
- KAPL10365-W 654
- KAPL10366-I 654
- KAPL10641-I 654
- KAPL10642-I 654
- KAPL10643-W 655
- KAPL10644-W 655
- KAPL10645-W 655
- KAPL10646-W 655
- KAPL10648-E 656
- KAPL10649-E 656
- KAPL10650-I 656
- KAPL10651-I 656
- KAPL10652-E 657
- KAPL10653-W 657
- KAPL10665-I 657
- KAPL10920-W 657
- KAPL10922-E 658
- KAPL10923-E 658
- KAPL10934-W 658
- KAPL10935-W 659
- KAPL10936-W 659
- KAPL10937-W 659
- KAPL10938-I 660
- KAPL10939-W 660
- KAPL10940-W 660
- KAPL10941-W 661
- KAPL10942-W 661
- KAPL10943-W 661
- KAPL10944-I 662
- KAPL10948-W 662
- 8.11 KAPL11001 to KAPL12000 664
- KAPL11903-I 665
- KAPL11904-E 665
- KAPL11905-E 666
- KAPL11906-I 666
- XML reception - aa...aa 667
- XML transmission - aa...aa 667
- 8.12 KAPL12001 to KAPL13000 668
- KAPL12305-I 669
- KAPL12325-I 673
- KAPL12326-E 673
- KAPL12327-E 675
- KAPL12328-I 675
- KAPL12329-I 675
- KAPL12330-I 675
- KAPL12331-E 676
- KAPL12332-E 676
- KAPL12333-E 677
- KAPL12334-E 677
- KAPL12335-E 677
- KAPL12559-E 681
- KAPL12560-E 681
- KAPL12561-E 681
- KAPL12562-E 681
- KAPL12563-E 682
- KAPL12564-E 682
- KAPL12565-E 682
- KAPL12566-E 682
- KAPL12567-E 683
- KAPL12568-E 683
- KAPL12801-E 683
- KAPL12802-E 684
- KAPL12851-E 684
- KAPL12852-E 684
- KAPL12901-E 684
- KAPL12902-E 685
- 8.13 KAPL13001 to KAPL14000 686
- KAPL13401-E 687
- KAPL13402-E 687
- KAPL13403-E 687
- KAPL13404-W 687
- KAPL13405-E 688
- KAPL13406-E 688
- KAPL13407-I 688
- KAPL13408-E 688
- KAPL13409-I 689
- KAPL13410-I 689
- KAPL13411-W 689
- KAPL13412-E 689
- KAPL13413-W 690
- KAPL13414-E 690
- KAPL13415-E 690
- KAPL13416-E 690
- KAPL13519-E 695
- KAPL13520-E 695
- KAPL13521-E 695
- KAPL13522-E 695
- KAPL13601-W 696
- KAPL13602-W 696
- KAPL13603-W 696
- KAPL13604-W 696
- KAPL13909-W 699
- KAPL13910-W 699
- KAPL13911-E 699
- KAPL13912-E 699
- /sbin/modprobe: 700
- /bin/mknod: 700
- 8.14 KAPL15001 to KAPL16000 701
- KAPL15404-W 707
- Component 708
- DLMgetras utility, see 709
- Appendixes 715
- A.2 Notes on Linux Commands 716
- A.4 Notes on the mkfs Command 718
- A.6 Notes on the sar Command 719
- Online(E) 729
- /etc/opt/ 729
- DynamicLinkManager 729
- Versions Earlier Than 5.6.3 730
- Versions Earlier Than 5.4 730
- D. Glossary 731
- /dev directory 735
- AutoPATH_ID 736
- Offline(E) status 736
- , 8, 9, 10, 708 740
- , 396, 466 740
- , 152, 713 746
- , 152, 258 746
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