Hp StoreEver Ultrium Tape Drives Bedienungsanleitung

HP StorageWorks TapeAssure service version1.1User guideThis document provides information about the HP StorageWorks TapeAssure service, which makes it

This is similar to the single drive configuration. The TapeAssure service monitors all the drives onthe server.• Multiple servers, multiple tape drive

2 Installation and configurationUsing TapeAssure with standalone tape drives requires installation of two components — theTapeAssure service and Comma

NOTE:If Command View TL is not operating, the support tickets will be stored on the server, ready to be sentto Command View TL when it is available.Se

ParametersThe following is the full list of parameters that you can set to control HP TapeAssure functions:• TICKET_STORING_LOCATIONThe location where

• RETAIN_RECENT_TICKETSControls whether the recent ticket for each drive is retained or not. Valid values are:• 1 — retains the recent ticket for each

3. Click on the Command View TL TapeAssure Drives Health tab and verify that the drive serialnumber appears in the list.If the backup application does

To verify that a drive is being monitored, follow the process for Verifying the installation, page 14 orfollow the more detailed troubleshooting proce

TapeAssure overviewThe first item displayed in the TapeAssure tab is the TapeAssure Overview. This overview lists thesystems monitored by HP TapeAssur

in addition to an unload command from the backup application. You can change this configurationif you prefer to have a different interval.A manual unl

3 Using TapeAssureConducting a health assessment of drives and tapesUnless L&TT has been used regularly, this may be the first health assessment t

Legal and notice information© Copyright 2010, 2010 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP requ

2. Select Drives > Health from the navigation pane.HP TapeAssure displays a summary of all drive health information in the right hand pane.The type

3. To view tape health data from the TapeAssure tab, select Tapes > Health from the navigationpane.The types of drive health information displayed

NOTE:You can obtain additional help by hovering your mouse cursor over the appropriate fieldand/or clicking on Help.Conducting a performance assessme

5. You can also use the data to see what compression ratios are being achieved.This is not something that can normally be changed, but it is useful to

Conducting a utilization assessment for tapesTape utilization is an assessment of the efficiency of tape use.1. To view tape utilization data from the

4 Troubleshooting the TapeAssure serviceThe TapeAssure service requires the following processes to be working:• Drive discovery• Ticket pulling via th

Check the filter driver installation1. Verify that the filter driver system file, hptapefltr.sys, is listed in the Windows driver directory:C:\WINDOWS

2. Use Windows Device Manager to verify that the filter driver is listed for each drive beingmonitored.Right click the drive that you want to check to

Check that the TapeAssure service is runningUse the Windows Computer Management application to verify that the HP StorageWorksTapeAssure Service is ru

Open Windows Task Manager to check that the process hp_taserv.exe is running. If not then itcan be launched by starting or restarting the service as s

Contents1 Introduction ... 7Features ...

1. When TapeAssure discovers drives, it creates a folder for each drive in the logs\tktstoragefolder under the installation folder. Navigate to the \l

For a full description, see Setting service configurations, page 12.When diagnosing TapeAssure issues, the key configuration parameters to check are:•

In this example too much disk space has been consumed by tickets and/or log files compared withthat allocated in the configuration file.If tickets are

Check the Command View TL Device Analysis Service log forreceived ticketsAs tickets are received by Command View TL, entries are made in the das_[0..9

Tickets in this directory are not transient so it is good practice to check this folder occasionally to seeif there are any new tickets which may indi

5 Frequently asked questionsQ: How do I get HP TapeAssure?A: All application downloads and documentation are available from the TapeAssure website atw

Q: Can I set up TapeAssure to email me the service actions?A: Yes. This is done from the Command View TL GUI. Please see the HP StorageWorks Interface

6 Support and other resourcesContacting HPFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore cont

Typographic conventionsTable 1 Document conventionsElementConventionCross-reference links and e-mail addressesBlue text: Table 1Website addressesBlue,

HP product documentation surveyAre you the person who installs, maintains, or uses this HP storage product? If so, we would like toknow more about you

6 Support and other resources ... 37Contacting HP ...

Support and other resources40

FiguresTapeAssure architecture for standalone tape drives ... 81User guide 5

TablesDocument conventions ... 3816

1 IntroductionThis guide provides information about the TapeAssure service monitoring software. The TapeAssureservice makes previously unavailable inf

• Justify capacity increases with real data about usage.• Maintain equipment with minimum disruption by:• Knowing the remaining expected life of drive

• Mid range libraries – MSL – The library controller pulls the support ticket (out of band) and sendsit to Command View TL for analysis and presentati