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9 Troubleshooting HP P6000 Command View
This chapter provides recommendations for optimizing performance and describes issues you may
encounter and how to resolve them.
Optimizing performance
Consider the following tips to optimize performance:
• Minimize the number of non-administrative users connected to the storage system.
• Open only one GUI session to HP P6000 Command View at a time.
• Use HP P6000 Command View, not the array operator control panel, to complete all
management functions, such as code loads. If you use the array to perform management
functions, you must first shut down HP P6000 Command View and then restart it after
completing the management function.
• For UAC-enabled systems, when you run SSSU or HP P6000 Performance Data Collector, you
must use the Run As Administrator option.
• After completing an HP P6000 Command View upgrade, you must clear your browser's cache
files.
For Internet Explorer:
1. Select Tools→Internet Options.
2. On the General tab, under Browsing History, click Delete.
3. Next to Temporary Internet files, click Delete files.
Restarting the HP P6000 Command View service
To restart the HP P6000 Command View server-based management service:
1. Open the Services window on the management server.
2. Right-click the HP P6000 Command View service and select Stop.
3. Right-click the HP P6000 Command View service again and select Start.
To restart the HP P6000 Command View array-based management service, on the Server Options
page, select Shutdown or restart P6000 Command View.
Using the right-click menu
In some browser configurations, the right-click menu is disabled. If the right-click menu is enabled
in your browser configuration, do not use the following Internet Explorer right-click menu options
(or the Mozilla equivalents) when using the HP P6000 Command View interface:
• Open Link in New Window
• Save Target As
• Set as Desktop Item
• Add to Favorites
Selecting any of these right-click menu options redirects you to the user interface without the proper
context and can display incorrect information.
Optimizing performance 67
- User Guide 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- 1 Overview 7
- 8 Overview 8
- 4. Browsing computer1. LAN 10
- 5. Hosts2. SAN 10
- 3. HP EVA4400 storage systems 10
- 10 Overview 10
- User interface 11
- Storage systems point of view 12
- Settings point of view 13
- 14 Overview 14
- Internet Protocol support 15
- Password formats 16
- Considerations 17
- License types 20
- Instant-on licenses 20
- Permanent licenses 20
- Data migration licenses 21
- FCIP licenses 21
- Obtaining license keys 22
- Retrieving licenses 23
- Entering license keys 23
- Importing licenses 24
- 4 Provisioning storage 26
- Disk types 27
- Disk group types 27
- General guidelines 27
- Disk group capacity 28
- Redundancy (Vraid) levels 29
- Virtual disks 30
- 32 Provisioning storage 32
- Presentation 33
- Online virtual disk migration 33
- Mirrorclone migration 34
- Thin provisioning 34
- Online Help 35
- 5 Replicating storage 36
- Snapshots 37
- Mirrorclones 38
- Containers 40
- Optimizing snap creation 41
- 42 Replicating storage 42
- DR groups 43
- Creating DR groups 44
- Initializing storage systems 46
- User-initiated service mode 47
- Starting the storage system 48
- Figure 10 HSV450 rear view 49
- Resynchronizing controllers 50
- Hardware 50
- Verifying hardware status 51
- Remote service test 51
- Configuring iSCSI devices 53
- Events overview 55
- Viewing events 56
- Viewing events 57 57
- Configuring host notification 58
- Filtering events by severity 59
- Retrieving the parse file 60
- Sending the event file 62
- Creating page footer messages 63
- Setting audit logging options 64
- Configuring SNMP credentials 66
- Optimizing performance 67
- Using the right-click menu 67
- Failed transceiver 70
- Failed I/O module 70
- Failed blower power supply 70
- Version numbers differ 72
- Performance Data Collector 74
- Events and logs 79
- Logging configuration file 79
- Configuration recommendations 80
- SSL protocol 81
- Prohibited commands 81
- Backward compatibility 81
- Using friendly names 82
- Using friendly names 83 83
- Using short names 84
- Viewing storage systems 85
- Specifying the output 85
- Filtering data 86
- Commands 87
- Command modifiers 89
- Data filtering 92
- Objects and counters 93
- HP EVA virtual disk 94
- HP EVA virtual disk group 95
- HP EVA host connection 96
- HP EVA host port statistics 96
- HP EVA physical disk 96
- HP EVA physical disk group 97
- HP EVA DR tunnels 97
- HP EVA DR Group Information 98
- HP EVA Xcopy Metrics 99
- HP EVA WSame Metrics 99
- HP EVA Unmap Metrics 100
- Contacting HP 101
- Related information 101
- Typographical conventions 102
- 12 Documentation feedback 103
- Event code format 104
- Corrective action codes 105
- Coupled crash control codes 106
- Dump/restart control codes 107
- Glossary 108
- 110 Glossary 110
- 112 Index 112
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