HP Remote Graphics Software (RGS) Bedienungsanleitung PDF herunterladen (Seite 84)

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Graphical issues (Linux)

Full-screen crosshair cursors

Some software uses large crosshair cursors that might not display correctly on the receiver. Full-screen

crosshair cursors can be disabled by typing the following in an X terminal:

X11xprop -root -remove _SGI_CROSSHAIR_CURSOR

Gamma correction on the receiver

The color in a 3D application on the sender can look incorrect when displayed on a receiver. This is because

the gamma of the receiver monitor does not match the gamma of the sender monitor.

Any tool that can adjust the gamma for a display can help resolve this issue. Some tools adjust the gamma for

the entire display, while others adjust the gamma on a per-window basis. A per-window tool that can adjust

the RGS Receiver window only should provide the best results.

Black or blank RGS Receiver window

If the sender is set to less than 24-bit or 32-bit color depth (depending on the graphics adapter), the RGS

Receiver window might display a black or blank desktop session. Increase the color depth of and restart the

sender usually resolves the issue.

Remote Audio issues

See below for a list of audio-related issues and solutions.

RGS Receiver is not outputting audio.

Cause Solution

Various

●

Verify that Remote Audio is enabled in the RGS Receiver

settings.

●

Verify that audio is not muted by the operating system.

●

Verify that the audio device of the receiver is working.

Audio is disrupted.

Cause Solution

The audio quality settings are too high for a low-bandwidth

connection.

●

Reduce the audio quality.

●

Disable stereo audio.

The RGS Sender process priority is too low. Increase the RGS Sender process priority.

Audio causes continuous network traic.

Cause Solution

The noise level is too high and being interpreted by RGS as an

audio signal.

Lower the volume input setting on or disable any active external

devices connected to the Line In audio jack on the sender.

74 Chapter 9 Troubleshooting

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