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May 2017 Intel Unite® Solution Enterprise Deployment Guide

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 10 of 83 3 Deployment Overview The Intel Unite solution consists of three components – a

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 11 of 83 4 Enterprise Server Installation 4.1 Enterprise Server Overview The Enterprise

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 12 of 83  Email Server Settings.  Make sure you have installed and enabled ASP.NET

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 13 of 83 4.3 Enterprise Server Installation Once you have verified all the steps in the

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 14 of 83  Click Next to continue to the Custom Setup window for feature selection. Expa

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 15 of 83 Optional:  If you want to verify that the UniteServer database has been create

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 16 of 83 4.4 Uninstalling the Intel Unite Application If you need to uninstall the

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 17 of 83 5 Hub Installation 5.1 Hub Pre-Installation The Intel Unite application needs

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 18 of 83 5.2 Hub Installation  Locate the installer folder and run the installer for t

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 19 of 83  In this window you must specify the PIN server connection settings; your choi

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 2 of 83 Legal Disclaimers & Copyrights All information provided here is subject to ch

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 20 of 83  Once the installation has ended, you will see the Completed the Intel Unite®

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 21 of 83 5.3 Hub Configuration The configuration options for Hubs running Intel Unite so

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 22 of 83 5.6.1 Plugin Installation Notes Each plugin is installed by default, in the plu

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 23 of 83 5.6.3 Adding the Certificate Hash to a Plugin on the Admin Web Portal Go to the

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 24 of 83 You can select if you want to enable or disable the plugin by switching from t

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 25 of 83 6 Client Installation 6.1 Client Pre-Installation A Client needs to be able to

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 26 of 83  Check the box I accept the terms in the License Agreement and then click Next

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 27 of 83  The Destination Folder window will open up with the default folder where Inte

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 28 of 83  The following Connect to a screen window appears:  To connect to the Hub

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 29 of 83 6.3 macOS Client Installation  Locate the file Intel Unite macOS X,X.dmg and

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 3 of 83 Table of Contents 1 Introduction ...

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 30 of 83 You can also change to which Enterprise Server the application will connect to.

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 31 of 83 6.5 Android Client Installation  On your Android device, go to the Google ap

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 32 of 83 6.6 Chrome OS Client Installation  On your Chromebook device, go to the Goog

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 33 of 83 7 Advanced Installation 7.1 Scripted Installers This section provides informat

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 34 of 83 Client and Hub Installation Parameters Description PINSERVERLOOKUPTYPE = “Lookup

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 35 of 83 HKEY_CURRENT_USER\software\Intel\Unite\ ActivePresenter [1 = client is presentin

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 36 of 83 HKEY_LOCAL_MACHINE\software\Intel\Unite\WindowedMode (DWORD) (only works in Sma

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 37 of 83 8 Admin Portal Guide The Admin Portal is the administrator web portal for the I

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 38 of 83 8.1.1 Register an Account To register an account, make sure you are logged out

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 39 of 83 8.2 The Admin Portal Home Page The home page contains a welcome message and pr

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 4 of 83 8.1.2 Log In with an existing account ...

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 40 of 83 8.2.2 Icon/ links nomenclature Through the Admin Portal, you will consistently

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 41 of 83 Edit link- Clicking on the Edit link will allow you to edit the dev

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 42 of 83 8.4 Groups page The Groups page gives you two options in the menu: Device Group

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 43 of 83 8.4.2 Groups > Profiles This page allows you to create, view, delete and edi

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 44 of 83 Default Keys and Values: Please note that each key has a dialog box next to

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 45 of 83 8.5 Management page The Management page drops down into several sub-pages: 

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 46 of 83  WarningThreshold: used to determine the threshold of when a device is conside

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 47 of 83 8.5.3 Management > Roles This page shows the roles that are currently define

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 48 of 83 Click on Add Moderator to manually enter the Name and Email of the Moderator,

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 49 of 83 Moderator Description and Values: 0- Unmanaged: Default mode, no Moderators

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 5 of 83 12.6 Caution Area: The user may see longer-than-usual connect times, or periodic

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 50 of 83  When the window opens, select the Profile created for the Moderator in the

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 51 of 83 o Open notepad and create the URI: intelunite://localhost/SetModerationToken?To

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 52 of 83 8.5.6 Management > Telemetry This page shows telemetry data collected by the

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 53 of 83 8.6 Schedule Meeting page The Schedule Meeting page, is a feature that will cre

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 54 of 83 remote view, they will see an image indicating that this functionality is not av

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 55 of 83 Full Screen Room Mode Text Color Color of the text displayed on Hub String

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 56 of 83 8.7.3 Email Server Settings The Admin Portal defines the SMTP server in web.con

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 57 of 83 9 OS and PC Security Controls 9.1.1 Minimum Security Standards (MSS) It is re

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 58 of 83 10 Maintenance Your organization and IT administrator will decide a regular mai

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 59 of 83 11 Intel Unite Solution for macOS 11.1 Background The Intel Unite software fo

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 6 of 83 1 Introduction Intel Unite® software powers secure, connected meeting spaces that

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 60 of 83 If you wish to "pin" the Client application to your Enterprise Server,

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 61 of 83 12 Troubleshooting 12.1 The Admin Portal page cannot be reached after installi

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 62 of 83 o Verify that you can view a default profile in the xml file as sh

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 63 of 83 Verify the authentication modes used during MS SQL installation. To change login

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 64 of 83 12.4.2 No Servers listed. Trying DNS service record: _uniteservice._tcp Workaro

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 65 of 83 12.6 Caution Area: The user may see longer-than-usual connect times, or periodi

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 66 of 83 If a user defines a DNS server but does not specify any Search Domains, when the

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 67 of 83 12.10 Error 2147217900: failed to execute SQL string. This error is generated w

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 68 of 83 Appendix A. Enterprise Server Preparation Enabling IIS For Windows 2008: In Win

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 69 of 83  Once the role is created, under the Roles menu, go to Web Server (IIS) - on t

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 7 of 83 1.3 What’s new in the Intel Unite Solution To help you identify what has been a

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 70 of 83  In Features, add the following features for IIS (as they are not default opt

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 71 of 83  Click Next to continue and click Install on the next window to install the s

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 72 of 83 Microsoft SQL Server Install The Enterprise Server requires MS SQL to run, minim

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 73 of 83  Select Use Microsoft Update to check for updates (recommended) to check for u

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 74 of 83  Under the Feature Selection, select Database Engine Services, Management tool

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 75 of 83  Select Mixed Mode Authentication (which includes SQL server and Windows authe

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 76 of 83 Creating a DNS service record The Hub or Clients will locate the Enterprise Serv

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 77 of 83 Appendix B. Example of ServerConfig.xml The ServerConfig.xml file gets created d

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 78 of 83 Appendix C. Intel Unite Solution - Security Overview Intel Unite Software - Secu

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 79 of 83 Step 1: PIN Assignment The image below shows how PINs are assigned. All network

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 8 of 83 2 Intel Unite Solution Requirements 2.1 Enterprise Server Requirements  Micro

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 80 of 83 Step 2: PIN Lookup The image below shows how PINs are resolved by the Enterprise

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 81 of 83 Step 3: Connection Initiation The image below shows how a connection is initiate

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 82 of 83 Step 4: Connection Approval The image below shows how the connection is establis

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 83 of 83 Appendix D. Intel Unite Solution – Load Balancer This section briefly describes

Intel Unite® Solution Enterprise Deployment Guide v3.1.7 9 of 83 2.4 IT Considerations and Network Requirements Hub and Client installation shoul