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5. Which port monitor is used with the HP UPD?
By default, the HP UPD uses the standard TCP/IP port monitor. For cases where the HP UPD is pointed to an
existing print queue shared out from a print server instead of a printer itself, the “HP UNC Port” monitor is used.
For cases where locally installed products are selected, the LPTX, USB00X, or DOT4
port will be used. This depends on the USB protocol that is negotiated between the HP UPD and the product.
HP has its own version of the TCP/IP port monitor for communicating with network products. It is not part of the
installer package of the HP UPD.
6. Is it possible to suppress the HP UPD Status Notification Pop-ups (SNPs) on the client machine installed from a
print server?
Yes, see Use Status Notification Pop-ups in Appendix C for more information about managing SNPs.
7. How do I set defaults for the driver on the server so all installs have the same defaults?
Configure the driver using the HP Driver Configuration Utility (DCU).
8. How does the static mode install command line switch work?
The static mode install command line switch, in versions 3.0 and newer, uses the port name specified by the /sm
switch if the specified port exists. If that port does not exists, the HP UPD install creates a new port. In the normal
operation of printing with the HP UPD, once the printer binds to a port, the job is delivered to that port (and
associated port monitor) no matter what the port is named.
9. If my product can be discovered by the HP UPD via mDNS but cannot communicate via SNMP, what is the
issue?
If the product can be discovered by way of mDNS but cannot communicate by way of SNMP, it is possible that
the Jetdirect is configured so that SNMP is disabled. It is also possible that SNMP is disabled or might be using a
non-default SNMP community name.
10. Can the HP UPD installation change the target port's SNMP community name (i.e. can it replace the current name
and with a different SNMP community name)?
Yes, you can set or change the community name in the port using INSTALL.EXE. The installer switch was put
there to set the community name at the time the port is created. Example: /gcomname”name”.
11. What version did the HP UPD begin using unique file names?
Starting with HP UPD v4.5, driver file names for each release are uniquely named to prevent overwriting existing
files that might have shared dependency. Beginning with HP UPD v4.7, more than one version can be installed
when using HP UPD in traditional mode onto the host, if during the installation process the model specific version
of the HP UPD was selected through the Add Printer Wizard and, beginning with HP UPD v5.0, using the /m
switch with INSTALL.EXE.
NOTE: HP UPD v5.2.6 and earlier require that the full name and version are provided with the /m switch, for
example “HP Universal Printing PCL 6 (v5.2)”. HP UPD v5.3 and later does not require the full name or version
when using the /m switch.
12. Any tips for using Microsoft's PrintMig?
Testing has found limitations using the PrintMig tool with both HP and non HP drivers. For the HP UPD, install the
HP UPD first on the target host to register all files and COM objects, then perform the PrintMig restore onto the
host. PrintMig tool has been placed on end of life by Microsoft.
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