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Chapter 14 : Troubleshooting 189

If you answered Yes to the questions, do this:

• If you forgot the account password, tap Forgot Password. Enter the

answer to your security question and tap Done. Create a new password

and tap Done.

If that doesn't work, do this:

• For help on setting up your old account on your new smartphone, go to

hpwebos.com/support. Select your smartphone and wireless service

provider and click Support Services. Select one of the support options.

Creating your HP webOS Account: Are you having trouble

creating a new account?

To create an account, do the following:

1 During setup, tap Create New Account.

2 Tap the field labelled First & Last Name and enter your first and last

name. Tap Next.

3 Create a password for your account. It must be between 6 and 20

characters long. You must enter it exactly the same way in the

Password and Re-enter Password fields. Note the following when

you enter your password:

• To type a number or symbol that appears above a letter on the

keyboard: Press Option and then the key (see Enter alternative

keyboard characters).To enter an accented character or a symbol

that doesn’t appear on the keyboard: Press Sym and scroll

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HP Pre3 Betriebsanweisung Seite 189