Fax tones are recorded on my answering machine
Solution
● When you have an answering machine on the same phone line you use for
fax calls, try connecting the answering machine directly to the HP All-in-One
as described in Fax setup. If you do not connect the answering machine as
recommended, fax tones might be recorded on your answering machine.
● Make sure your HP All-in-One is set to receive faxes automatically. If your
HP All-in-One is set up to receive faxes manually, the HP All-in-One will not
answer incoming calls. You must be available to respond in person to
incoming fax calls, or the HP All-in-One will not receive the fax and your
answering machine will record the fax tones. For information on setting up
your HP All-in-One to receive faxes automatically, see Set the answer mode.
● Make sure the Rings to Answer setting is set to a greater number of rings
than the answering machine. For more information, see Set the number of
rings before answering.
The phone cord that came with my HP All-in-One is not long enough
Solution If the phone cord that came with your HP All-in-One is not long
enough, you can use a coupler to extend the length. You can purchase a coupler
at an electronics store that carries phone accessories. You will also need another
phone cord, which can be a standard phone cord that you might already have in
your home or office.
Tip If your HP All-in-One came with a 2-wire phone cord adaptor, you
can use it with a 4-wire phone cord to extend the length. For information
on using the 2-wire phone cord adaptor, see the documentation that came
with it.
To extend your phone cord
1. Using the phone cord supplied in the box with your HP All-in-One, connect
one end to the coupler, then connect the other end to the port labeled "1-
LINE" on the back of your HP All-in-One.
2. Connect another phone cord to the open port on the coupler and to the
telephone wall jack, as shown below.
User Guide 109
Troubleshooting
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