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3. Disconnect your HP All-in-One from your computer.
4. Restart your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5. Start the Setup program for your HP All-in-One again.
6. Select Reinstall.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
To uninstall from a Mac
1. Disconnect the HP All-in-One from your Mac.
2. Double-click the Applications: HP All-in-One Software folder.
3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, disconnect your HP All-in-One, and then restart
your computer.
Note It is important that you disconnect your HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive.
6. On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with your HP All-in-One.
Fax setup troubleshooting
This section contains fax setup troubleshooting information for the HP All-in-One. If
your HP All-in-One is not set up properly for faxing, you might experience problems
when sending faxes, receiving faxes, or both.
This section contains only setup-related troubleshooting. For additional fax
troubleshooting topics, such as problems with your printouts or slow fax reception,
see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help.
For more information, see Use the onscreen Help.
If you are having faxing problems, you can print a fax test report to check the status of
your HP All-in-One. The test will fail if your HP All-in-One is not set up properly for
faxing. Perform this test after you have completed setting up your HP All-in-One for
faxing. For more information, see Test your fax setup.
If the test fails, review the report for information on how to fix any problems found. For
more information, you can also see the next section, The fax test failed.
User Guide 99
Troubleshooting
- User Guide 1
- Safety information 3
- Contents 4
- HP All-in-One overview 6
- Control panel features 7
- Menu overview 8
- Text and symbols 9
- User Guide 7 10
- Overview 10
- Chapter 1 11
- Find more information 12
- Chapter 2 13
- (continued) 13
- Use the onscreen Help 14
- User Guide 13 16
- Use the Help on a Mac 17
- 1 Navigation panes 18
- 2 Display area 18
- 3 Help toolbar 18
- User Guide 15 18
- Set your preferences 20
- Fax setup 21
- User Guide 19 22
- Finish setup 22
- Chapter 3 23
- User Guide 21 24
- User Guide 23 26
- User Guide 25 28
- 3 Telephone (optional) 30
- User Guide 27 30
- 3 Computer with modem 32
- User Guide 29 32
- User Guide 39 42
- Test your fax setup 43
- Set the fax header 44
- Set up speed dialing 44
- Load originals and load paper 46
- Load an original on the glass 47
- Papers to avoid 48
- Load paper 49
- User Guide 47 50
- Load index cards 51
- Load envelopes 52
- Load other types of paper 53
- Avoid paper jams 54
- Chapter 4 55
- Use the copy features 56
- Chapter 5 57
- Stop copying 58
- Use the scan features 60
- Stop scanning 61
- Send as an e-mail attachment 61
- Send using HP Instant Share 61
- Print a scanned image 62
- Edit a scanned image 62
- Chapter 6 63
- Print from your computer 64
- Change the print settings 65
- Stop a print job 66
- Chapter 7 67
- Use the fax features 68
- Chapter 8 69
- User Guide 67 70
- Receive a fax 71
- User Guide 69 72
- Print fax error reports 73
- Stop faxing 74
- Order supplies 76
- Chapter 9 77
- Maintain your HP All-in-One 78
- Clean the lid backing 79
- Print a self-test report 80
- Work with print cartridges 81
- User Guide 79 82
- Use a photo print cartridge 84
- Chapter 10 85
- Align the print cartridges 86
- Clean the print cartridges 87
- 1 Copper-colored contacts 88
- 2 Ink nozzles (do not clean) 88
- User Guide 85 88
- 1 Nozzle plate (do not clean) 90
- User Guide 87 90
- Troubleshooting information 92
- View the Readme file 93
- Setup troubleshooting 93
- User Guide 91 94
- User Guide 93 96
- User Guide 95 98
- User Guide 97 100
- Troubleshooting 100
- Chapter 11 101
- Fax setup troubleshooting 102
- User Guide 101 104
- 1 Telephone wall jack 104
- LINE" port 104
- User Guide 103 106
- User Guide 105 108
- User Guide 107 110
- User Guide 109 112
- Operational troubleshooting 113
- User Guide 111 114
- Device update 116
- Device update (Windows) 117
- Device update (Mac) 118
- HP warranty and support 120
- Warranty information 121
- Call elsewhere in the world 123
- User Guide 121 124
- Pack your HP All-in-One 127
- Technical information 128
- Print specifications 129
- Copy specifications 130
- Fax specifications 130
- Scan specifications 131
- Physical specifications 131
- Power specifications 131
- Environmental specifications 131
- Additional specifications 131
- Regulatory notices 133
- FCC statement 134
- Geräuschemission 136
- Notice to users in Korea 136
- Chapter 13 137
- User Guide 135 138
- User Guide 137 140
- Q5610-90155 142
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