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Maintenance and Service
Guide
HP Pavilion zd7000 Series Notebook PC
HP Media Center zd7000 Series
Notebook PC
HP Compaq nx9500 Series
Business Notebook
Document Part Number: 333621-003
August 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
Seitenansicht 0
1 2 3 4 5 6 ... 191 192

Inhaltsverzeichnis

Seite 1 - Maintenance and Service

Maintenance and Service GuideHP Pavilion zd7000 Series Notebook PC HP Media Center zd7000 Series Notebook PCHP Compaq nx9500 Series Business NotebookD

Seite 2

Product DescriptionMaintenance and Service Guide 1–5All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Seite 3 - Contents

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery pack by following these steps:a. Turn the notebook upside dow

Seite 4

5–6 Maintenance and Service GuideRemoval and Replacement ProceduresSpare Part Number InformationHard drivesFor use with all models80-GB (5400-rpm)For

Seite 5 - CScrew Listing

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the hard drive by following these steps:a. Turn the notebook upside down

Seite 6

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresd. Use the Mylar tab 1 to slide the hard drive 2 to the right to disconnect it from

Seite 7 - 1.1 Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–95.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The feetare inc

Seite 8

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Memory ModuleSpare Part Number InformationFor use with all models512-MB DDR (i

Seite 9 - Series Notebook PC Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–111. Prepare the notebook for disassembly (refer to Section 5.3).2. Turn the noteboo

Seite 10 - (Continued)

5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory module to the socket. The bo

Seite 11

Removal and Replacement ProceduresMaintenance and Service Guide 5–135.6 Mini PCI Communications Card1. Prepare the notebook for disassembly (Section 5

Seite 12

5–14 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the 2 antenna cables 1 and 2 from the Mini PCI communications card.4

Seite 13

1–6 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Seite 14

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.7 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

Seite 15

5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the PM2.5×5.0 screw 1 that secures the optical drive in the memory modul

Seite 16

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.8 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Remove the me

Seite 17 - Table 1-3

5–18 Maintenance and Service GuideRemoval and Replacement Procedures4. Loosen the 8 PM2.5×5.0 screws 1 that secure the fan cover to the notebook.5. Re

Seite 18 - 1.2 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–196. Position the notebook with the front panel toward you.7. Remove the PM2.5×8.0 s

Seite 19 - Product Description

5–20 Maintenance and Service GuideRemoval and Replacement Procedures9. Turn the notebook right-side up with the front toward you.10. Open the computer

Seite 20

Removal and Replacement ProceduresMaintenance and Service Guide 5–2112. Lift up on the back of the keyboard, and then swing it 1 toward you until it r

Seite 21 - 1.4 Power Management

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Keyboard Cover✎The keyboard cover is included in the Miscellaneous Plastics Ki

Seite 22 - 1.5 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Turn the notebook right-side up with the front toward you.7. Open the notebook

Seite 23 - Table 1-4

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

Seite 24 - Table 1-5

Product DescriptionMaintenance and Service Guide 1–7All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Seite 25

Removal and Replacement ProceduresMaintenance and Service Guide 5–257. Position the notebook with the rear panel toward you and the display in an upri

Seite 26 - Keyboard Components

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

Seite 27 - Table 1-6

Removal and Replacement ProceduresMaintenance and Service Guide 5–273. Remove the following screws:❏ 2 PM2.5×8.0 screws 1 on the notebook front edge❏

Seite 28 - Top Components

5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up with the front toward you.5. Remove the 3 PM2.5

Seite 29

Removal and Replacement ProceduresMaintenance and Service Guide 5–297. Disconnect the LED board cable 1 from the system board and remove the cable fro

Seite 30 - Bottom Components

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 System Board✎When replacing the system board, ensure that the following compo

Seite 31

Removal and Replacement ProceduresMaintenance and Service Guide 5–311. Prepare the notebook for disassembly (Section 5.3) and remove the following com

Seite 32 - 1.6 Design Overview

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Position the notebook with the rear panel toward you.5. Remove the 6 PM2.5×8.0

Seite 33 - Troubleshooting

Removal and Replacement ProceduresMaintenance and Service Guide 5–337. Flex the right side of the base enclosure 1 to the right.8. Lift the right side

Seite 34 - Utilities

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.13 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

Seite 35 - Using Computer Setup

1–8 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Seite 36 - Selecting from the File Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.14 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Seite 37 - Security Menu

5–36 Maintenance and Service GuideRemoval and Replacement Procedures3. Disconnect the fan cables 1 from the system board.4. Loosen the 4 PM1.5x12.0 sp

Seite 38

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Carefully clean any thermal paste residue from the heat sink 1 and processor surf

Seite 39 - Advanced Menu

5–38 Maintenance and Service GuideRemoval and Replacement ProceduresIf it is necessary to remove one or both of the fans from the heat sink, follow th

Seite 40

Removal and Replacement ProceduresMaintenance and Service Guide 5–395.15 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Seite 41 - Configuration Information

5–40 Maintenance and Service GuideRemoval and Replacement Procedures2. Slide the processor release lever to the right 1 until it disengages from the c

Seite 42 - Test Information

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.16 SD Card Slot/Infrared Module1. Prepare the notebook for disassembly (Section

Seite 43

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the SD Card slot/infrared module cable 1 from the LIF connector on t

Seite 44 - Table 2-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–435.17 Speakers✎The left and right speakers are included with thebase enclosure, spa

Seite 45

5–44 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the left speaker from the notebook 1.3. Remove the 3 PM2.5×5.0 screws 2

Seite 46

Product DescriptionMaintenance and Service Guide 1–9All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fea

Seite 47

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

Seite 48

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%, 38.7°C (101.6°F) maximum wet

Seite 49

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, Wide SXGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Seite 50

6–4 Maintenance and Service GuideSpecificationsTable 6-317.0-inch Color TFT Wide XGA + Wide Viewing Angle 16:10 TFT DisplayDimensionsHeight 38.2 cm 15

Seite 51

SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, Wide XGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Seite 52 - (if applicable)

6–6 Maintenance and Service GuideSpecificationsTable 6-55400-rpm Hard Drives80-GB 60-GB 40-GB User capacity per drive* 80 GB 60 GB 40 GBDimensionsHeig

Seite 53

SpecificationsMaintenance and Service Guide 6–7Table 6-64200-rpm Hard Drives80-GB 60-GB 40-GBUser capacity per drive* 80 GB 60 GB 40 GBDimensionsHeigh

Seite 54

6–8 Maintenance and Service GuideSpecificationsTable 6-7External 120W AC AdapterWeight 0.29 kg 0.65 lbPower supply inputOperating voltageOperating cur

Seite 55

SpecificationsMaintenance and Service Guide 6–9Table 6-8135W AC Adapter (PFC)DimensionsHeightWidthDepth16.9 cm6.5 cm3.8 cm6.65 in2.56 in1.50 inWeight

Seite 56

6–10 Maintenance and Service GuideSpecificationsTable 6-912-cell Li-Ion Battery PackDimensionsHeightWidthLength12.24 cm11.76 cm2.06 cm6.0 in4.63 in0.8

Seite 57

1–10 Maintenance and Service GuideProduct DescriptionAll HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fe

Seite 58 - DVD-ROM Drive

SpecificationsMaintenance and Service Guide 6–11Recharge timeSystem in off or Standby modeSystem on (depending on system power consumption)2 to 3 3.5

Seite 59

6–12 Maintenance and Service GuideSpecificationsTable 6-10DVD/CD-RW Combo DriveDimensionsHeightDepthWidth1.27 cm13.25 cm12.61 cm0.5 in5.21 in4.97 inWe

Seite 60

SpecificationsMaintenance and Service Guide 6–13Table 6-11DVD+RW/R and CD-RW Combo DriveDimensionsHeightDepthWidth1.27 cm13.25 cm12.61 cm0.5 in5.21 in

Seite 61

6–14 Maintenance and Service GuideSpecificationsTable 6-128X MAX DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital Audi

Seite 62

SpecificationsMaintenance and Service Guide 6–15Table 6-13System DMAHardware DMA System FunctionDMA0 Available for audioDMA1* Entertainment audio(defa

Seite 63

6–16 Maintenance and Service GuideSpecificationsTable 6-14System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

Seite 64 - Connection

SpecificationsMaintenance and Service Guide 6–17Table 6-15System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Seite 65 - Illustrated Parts Catalog

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Seite 66 - 3.1 Serial Number Location

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Seite 67 - Major Components

6–20 Maintenance and Service GuideSpecificationsTable 6-16System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Seite 68 - Table 3-1

Product DescriptionMaintenance and Service Guide 1–11All HP Pavilion zd7000 Series Notebook PC and HP Media Center zd7000 Series Notebook PC models fe

Seite 69 - Major Components (Continued)

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 (Network) Jack Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Rece

Seite 70 - (Continued)

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 (Modem) JackPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Seite 71

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-Video JackPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C)

Seite 72

A–4 Maintenance and Service GuideConnector Pin Assignments6 Ground analog 14 Vertical sync7 Ground analog 15 DDC 2B clock8 Ground analogTable A-5Exter

Seite 73

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-7Audio-In (Microphone) JackPin Signal Pin Signal1 Audio-in 2 Ground

Seite 74

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-8Parallel Port Pin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3

Seite 75

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Seite 76

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Seite 77

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Seite 78

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Seite 79

1–12 Maintenance and Service GuideProduct DescriptionTable 1-3HP Compaq nx9500 Series Business Notebook ModelsAll HP Compaq nx9500 Series Business Not

Seite 80

C–2 Maintenance and Service GuideScrew ListingPhillips M2.5×4.0 Screw LocationsTable C-1Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlac

Seite 81 - Kit Components

Screw ListingMaintenance and Service Guide C–3Phillips M2.5×4.0 Screw LocationsTable C-1Phillips PM2.5×4.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 82 - Components

C–4 Maintenance and Service GuideScrew ListingPhillips M2.5×5.0 Screw LocationsTable C-2Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlac

Seite 83 - 3.5 Mass Storage Devices

Screw ListingMaintenance and Service Guide C–5Phillips M2.5×5.0 Screw LocationsTable C-2Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 84

C–6 Maintenance and Service GuideScrew ListingPhillips M2.5×6.0 Screw LocationsTable C-3Phillips PM2.5×6.0 ScrewColor Qty. Length ThreadHead WidthBlac

Seite 85 - Table 3-5

Screw ListingMaintenance and Service Guide C–7Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 ScrewColor Qty. Length ThreadHead WidthBlac

Seite 86

C–8 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 87 - 3.7 Miscellaneous

Screw ListingMaintenance and Service Guide C–9Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 88

C–10 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 89 - Preliminaries

Screw ListingMaintenance and Service Guide C–11Phillips M2.5×8.0 Screw LocationsTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadH

Seite 90 - 4.2 Service Considerations

Product DescriptionMaintenance and Service Guide 1–131.2 Features The following processors, all with 512-KB L2 cache, are available, varying by noteb

Seite 91 - Removable Drives

C–12 Maintenance and Service GuideScrew ListingPhillips M2.5×8.0 Screw LocationTable C-4Phillips PM2.5×8.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 92 - Precautions

Screw ListingMaintenance and Service Guide C–13Slotted M1.5×10.0 Shoulder Screw LocationsTable C-5Slotted M1.5×10.0 Shoulder ScrewColor Qty. Length Th

Seite 93 - 4.7 Grounding Equipment and

C–14 Maintenance and Service GuideScrew ListingHM5.0×9.0 Standoff LocationTable C-6HM5.0×9.0 StandoffColor Qty. Length ThreadHead WidthSilver 4 9.0 mm

Seite 94

Screw ListingMaintenance and Service Guide C–15Phillips M1.5×12.0 Spring-Loaded Shoulder Screw LocationTable C-7PM1.5×12.0 Spring-Loaded Shoulder Scre

Seite 95

C–16 Maintenance and Service GuideScrew ListingPhillips M1.5×4.0 Screw LocationsTable C-8Phillips PM1.5×4.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 96 - Procedures

Maintenance and Service Guide Index–1Index1394 connector 1–20AAC adapterspare part numbers 3–23specifications 6–8, 6–9audio troubleshooting 2–27audio-

Seite 97 - 5.1 Serial Number

Index–2 Maintenance and Service GuideIndexmodem jack A–2RJ-45 (network) jack A–1S-Video jack A–3Universal Serial Bus (USB) port A–2connectors, service

Seite 98 - Disassembly Sequence Chart

IndexMaintenance and Service Guide Index–3flowcharts, troubleshootinginitial troubleshooting 2–13no audio 2–27, 2–28no network/modem connection 2–32no

Seite 99 - Disassembly

Index–4 Maintenance and Service GuideIndexleft-side components 1–19Logo Kit, spare part number 3–23Mmass storage devices, spare part numbers 3–19media

Seite 100 - Removing the Battery Pack

IndexMaintenance and Service Guide Index–5Ppacking precautions 4–4parallel portlocation 1–20pin assignments A–6password, clearing 1–16PC Card eject bu

Seite 101 - Spare Part Number Information

1–14 Maintenance and Service GuideProduct Description 1024-, 512-, or 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB Microsoft

Seite 102 - Removing the Hard Drive Cover

Index–6 Maintenance and Service GuideIndexSScrew Kit, spare part number 3–24screw listing C–1SD Card slot/infrared moduleremoval 5–41, 5–42spare part

Seite 103 - Removing the Hard Drive

IndexMaintenance and Service Guide Index–7top cover 3–6wireless LAN antennae 3–16speakerslocation 1–18removal 5–44specificationsAC adapter 6–8, 6–9bat

Seite 104 - 5.4 Notebook Feet

Index–8 Maintenance and Service GuideIndexVvent 1–20video troubleshooting 2–18volume buttons 1–23WWindows applications key 1–22Windows logo key 1–22wi

Seite 105 - 5.5 Memory Module

© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel a

Seite 106

Product DescriptionMaintenance and Service Guide 1–15 Support for the following optical drives:❏ 24X Max DVD/CD-RW Combo Drive❏ 8X Max DVD-ROM Drive❏

Seite 107 - Removing a Memory Module

1–16 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Seite 108

Product DescriptionMaintenance and Service Guide 1–171.5 External ComponentsThe external components on the front panel and right side of the notebook

Seite 109

1–18 Maintenance and Service GuideProduct DescriptionTable 1-4Front and Right Side Components Item Component Function1 Display release latch Opens the

Seite 110 - 5.7 Optical Drive

Product DescriptionMaintenance and Service Guide 1–19The external components on the rear panel and left side are shown below and described in Table 1-

Seite 111 - Removing the Optical Drive

1–20 Maintenance and Service GuideProduct Description6 Parallel port Connects an optional parallel device such as a printer.7 External monitor port Co

Seite 112 - 5.8 Keyboard

Product DescriptionMaintenance and Service Guide 1–21The notebook keyboard components are shown below and described in Table 1-6.Keyboard Components

Seite 113 - 5. Remove the fan cover 2

1–22 Maintenance and Service GuideProduct DescriptionTable 1-6Keyboard Components Item Component Function1 fn key Executes frequently used system func

Seite 114 - Removing the Keyboard Screws

Product DescriptionMaintenance and Service Guide 1–23The notebook top components are shown below and described in Table 1-7.Top ComponentsTable 1-7Top

Seite 115 - Releasing the Keyboard

1–24 Maintenance and Service GuideProduct Description3 Mute button Mutes or restores volume.Mute LED On: Volume is muted.4 Media button Launches a mul

Seite 116 - Removing the Keyboard

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

Seite 117 - 5.9 Keyboard Cover

Product DescriptionMaintenance and Service Guide 1–25The external components on the bottom of the notebook are shown below and described in Table 1-8.

Seite 118 - Removing the Keyboard Cover

1–26 Maintenance and Service GuideProduct Description3 Vents (3) Allow airflow to cool internal components.ÄTo prevent overheating, do not obstruct ve

Seite 119 - 5.10 Display Assembly

Product DescriptionMaintenance and Service Guide 1–271.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Seite 120 - Removing the Display Assembly

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Seite 121 - 5.11 Top Cover

2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features 2 system management utilities: Comp

Seite 122 - Removing the Top Cover Screws

TroubleshootingMaintenance and Service Guide 2–3Using Computer SetupInformation and settings in Computer Setup are accessed from the File, Security, o

Seite 123

2–4 Maintenance and Service GuideTroubleshootingSelecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

Seite 124 - Removing the Top Cover

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Seite 125 - 5.12 System Board

2–6 Maintenance and Service GuideTroubleshootingDevice Security Enable/disable: Ports or diskette drives* Diskette write* CD-ROM or diskette startu

Seite 126

TroubleshootingMaintenance and Service Guide 2–7Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

Seite 127

iv Maintenance and Service GuideContents3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–193.6 Personal Video Recorder Device

Seite 128 - Removing the System Board

2–8 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

Seite 129 - 5.13 RTC Battery

TroubleshootingMaintenance and Service Guide 2–92.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

Seite 130 - 5.14 Heat Sink

2–10 Maintenance and Service GuideTroubleshootingObtaining, Saving or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

Seite 131 - 5. Remove the heat sink 3

TroubleshootingMaintenance and Service Guide 2–116. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the

Seite 132

2–12 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

Seite 133 - Removing the Fans

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Seite 134 - 5.15 Processor

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the expansion base and at the AC outlet.2

Seite 135 - Removing the Processor

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Seite 136

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin note

Seite 137

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Seite 138 - 5.17 Speakers

ContentsMaintenance and Service Guide v6 SpecificationsA Connector Pin AssignmentsB Power Cord Set Requirements3-Conductor Power Cord Set . . . . . .

Seite 139 - Removing the Speakers

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor expansion base?No video.Replace the following one at a

Seite 140 - Specifications

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Seite 141

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Expansion Base(if applicable)YNReseat power cord in expansion base andpo

Seite 142 - Table 6-2

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Seite 143 - TFT Display

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Seite 144 - Table 6-4

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri

Seite 145 - 5400-rpm Hard Drives

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Seite 146 - 4200-rpm Hard Drives

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Seite 147 - External 120W AC Adapter

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD-ROM or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloa

Seite 148 - 135W AC Adapter (PFC)

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.15—No Audio, Part 1No audio.NNotebook inexpansion base(if applicable)?Internalaudio?Audio

Seite 149 - 12-cell Li-Ion Battery Pack

Maintenance and Service Guide 1–11Product DescriptionThe HP Pavilion zd7000 Series Notebook PC, the HP Media Center zd7000 Series Notebook PC, and the

Seite 150

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Seite 151 - DVD/CD-RW Combo Drive

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Seite 152 - Table 6-11

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Seite 153 - 8X MAX DVD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–31Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Seite 154 - System DMA

2–32 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Seite 155 - System Interrupts

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Seite 156 - System I/O Addresses

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.1 Serial Number LocationWhen ordering parts or requesting information, provide the noteboo

Seite 157

Illustrated Parts CatalogMaintenance and Service Guide 3–33.2 Notebook Major ComponentsNotebook Major Components

Seite 158

3–4 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Seite 159 - System Memory Map

Illustrated Parts CatalogMaintenance and Service Guide 3–5Notebook Major Components (Continued)

Seite 160 - Connector Pin Assignments

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook model information is shown in Tables 1-1 and 1-2.Table 1-1HP Pavilion zd7000 Se

Seite 161 - Universal Serial Bus Port

3–6 Maintenance and Service GuideIllustrated Parts CatalogcTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 162 - External Monitor Port

Illustrated Parts CatalogMaintenance and Service Guide 3–7Notebook Major Components (Continued)

Seite 163

3–8 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Seite 164 - Audio-In (Microphone) Jack

Illustrated Parts CatalogMaintenance and Service Guide 3–9Notebook Major Components (Continued)

Seite 165 - Parallel Port

3–10 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number

Seite 166 - Power Cord Set Requirements

Illustrated Parts CatalogMaintenance and Service Guide 3–11Notebook Major Components (Continued)

Seite 167 - Country-Specific Requirements

3–12 Maintenance and Service GuideIllustrated Parts CatalogcTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numb

Seite 168

Illustrated Parts CatalogMaintenance and Service Guide 3–13Notebook Major Components (Continued)

Seite 169 - Screw Listing

3–14 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 170 - Phillips PM2.5×4.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–15Notebook Major Components (Continued)

Seite 171

Product DescriptionMaintenance and Service Guide 1–3Key Description Options8 RAM 10 = 1024 MB76 = 768 MB51 = 512 MB9 Operating system H = Microsoft® W

Seite 172 - Phillips PM2.5×5.0 Screw

3–16 Maintenance and Service GuideIllustrated Parts CatalogTable 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 173

Illustrated Parts CatalogMaintenance and Service Guide 3–173.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit ComponentsTable 3-2Misc

Seite 174 - Phillips PM2.5×6.0 Screw

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane

Seite 175 - Phillips PM2.5×8.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–193.5 Mass Storage DevicesMass Storage DevicesTable 3-4Mass Storage Devices Spare Part Number

Seite 176

3–20 Maintenance and Service GuideIllustrated Parts CatalogMass Storage Devices (Continued)Table 3-4Mass Storage Devices Spare Part Number Information

Seite 177

Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Personal Video Recorder DevicesPersonal Video Recorder DevicesTable 3-5Personal Video R

Seite 178

3–22 Maintenance and Service GuideIllustrated Parts CatalogPersonal Video Recorder Devices (Continued)Table 3-5Personal Video Recorder Devices Spare P

Seite 179

Illustrated Parts CatalogMaintenance and Service Guide 3–233.7 MiscellaneousTable 3-6Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Seite 180

3–24 Maintenance and Service GuideIllustrated Parts CatalogScrew Kit (includes the following screws; refer toAppendix C, “Screw Listing,” for more inf

Seite 181 - Table C-5

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Seite 182 - HM5.0×9.0 Standoff

1–4 Maintenance and Service GuideProduct DescriptionTable 1-2HP Pavilion zd7000 Series Notebook PC andHP Media Center zd7000Series Notebook PC Models

Seite 183 - Table C-7

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Seite 184 - Phillips PM1.5×4.0 Screw

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Seite 185

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Seite 186

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Seite 187

4–6 Maintenance and Service GuideRemoval and Replacement PreliminariesOther grounding equipment recommended for use in preventing electrostatic damage

Seite 188

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-2 lists the shielding protection provided by antistatic bags and floor m

Seite 189

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 67 screws and st

Seite 190

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Seite 191

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Seite 192

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

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