HP EN Series Betriebsanweisung PDF herunterladen (Seite 150)

hp officejet 4200 series

chapter 13

140

troubleshooting

Some of the icons

are missing in the

HP Director

If the essential icons (scan picture, scan document, send fax, and

hp image zone) do not appear, your installation might not be

complete.

If your installation is incomplete, you might need to uninstall and then

reinstall the software. Do not simply delete the HP Officejet program

files from your hard drive. Be sure to remove them properly using the

uninstall utility provided in the HP Officejet program group.

to uninstall from a Windows computer

1 Disconnect your HP Officejet from your computer.

2 On the Windows task bar, click Start, Programs or All

Programs (XP), Hewlett-Packard, hp officejet 4200 series,

uninstall software.

3 Follow the directions on the screen.

4 If you are asked whether you would like to remove shared files,

click No.

Other programs that use these files might not work properly if

the files are deleted.

5 After the program finishes removing the software, disconnect

your HP Officejet, and restart your computer.

Note: It is important that you disconnect your HP Officejet

before restarting your computer.

6 To reinstall the software, insert the HP Officejet 4200 Series

CD-ROM into your computer’s CD-ROM drive, and follow the

instructions that appear on the screen

7 After the software is installed, connect the HP Officejet to your

computer. Turn on the HP Officejet using the On button. To

continue with the installation, follow the onscreen instructions

and the instructions provided in the Setup Poster that came with

your HP Officejet.

After connecting and turning on your HP Officejet, you might

have to wait several minutes for all of the Plug and Play events

to complete.

When the software installation is complete, you will see a

Status Monitor icon in the System Tray.

8 To verify that the software is properly installed, double-click the

HP Director icon on the desktop. If the HP Director shows the

key icons (scan picture, scan document, send fax, and

hp image zone), the software has been properly installed.

problem possible cause and solution

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