HP R40 Betriebsanweisung PDF herunterladen (Seite 20)

3-6 Troubleshooting and Maintaining Your HP OfficeJet

Remove and check black

cartridge. Verify Part

Number: 51645A or

51645G.

The wrong black cartridge may be installed, or it may be

installed incorrectly. Remove it and replace it with the

correct cartridge, or insert it correctly.

Remove and check (black or

color) cartridge.

One of the print cartridges is either incorrectly installed, the

wrong type, or defective. Remove the applicable print

cartridge, and then reinsert it. Make sure to remove the tape

from the print cartridge, and close the latch securely. If this

does not solve the problem, replace the cartridge.

Remove and check color

cartridge. Verify Part

Number: C1823A, C1823D,

or C1823G.

The wrong tri-color cartridge may be installed, or it may be

installed incorrectly. Remove it, and replace it with the

correct cartridge or insert it correctly.

Remove original from the

document glass.

Remove the original from the document glass, and then press

Select/Resume on the front panel. If there is no original on

the glass, turn the unit off and then on again.

Scanner system failure. The scanner bulb is becoming too dim to work properly, or

the unit needs servicing. Turn the power off and then on

again. If the message continues and the light does not come

on, your HP OfficeJet needs to be serviced. See “HP

Customer Support” in Chapter 2 for more information.

Single-sheet paper expected. If you are printing a document using single-sheet paper, load

the paper in the HP OfficeJet, lower the banner switch,

which appears on the left side of the OUT tray, and then

press Select/Resume.

On-Screen Messages

Message What You Should Do

An undefined program error

has occurred (2117).

Try the following:

Make sure that the HP OfficeJet is turned on. Press the white

button on the left side of the front panel.

Close HP PrecisionScan and turn HP OfficeJet off and on. If

this does not work, restart your computer.

Verify that the IEEE-1284 parallel cable is securely

connected to your HP OfficeJet and directly to the parallel

port of your computer. Do not use a switch box pass-through

device.

Use an IEEE-1284 cable. The cable that came with your

product meets this requirement.

Front-Panel Messages (Continued)

Message What You Should Do

1 2 ... 15 16 17 18 19 20 21 22 23 24 25 ... 37 38

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