HP Part Number D9394-90008Printed June 2000HP NetServer E 800User Guide
Chapter 1 Controls, Ports and Indicators4NOTE For more information on the HP Tape Drive and its errorcodes, refer to the documentation provided with t
95IndexAACPIAdvanced Configuration and PowerInterface, 2, 7Administrator passwordresetting, 83Administrator Passwordsetting, 67Advanced Configuration
Index96DDiagToolssupport ticket, 61Dimensions, 90DIMM sizes128 MB, 27256 MB, 27512 MB, 27DIMMsinstallation, 27installation guidelines, 27non-compatibl
Index97stabilizing feet, 12HP NetServer Navigator CD-ROMonline Help, 58HP NetServer Navigator CD-ROM, 55Archive, 56Release History, 56HP NetServer Onl
Index98PCI busprimary and secondary, 36PCI slot devices, 63PCI slots, 35five 32-bit slots, 35location, 39two 64-bit slots, 35portskeyboard, 4LAN port,
Index99change boot order, 37changing system date, 64changing time, 64options, 61PCI-to-PCI bridge board, 38Setup UtilityBIOS corruption, 87boot device
Index100hardware problems, 84HP NetServer E 800 Service Guide,76POST error messages, 80tools, 75turning feet inward, 12UUltra-2 SCSIspeed limitation,
Chapter 1 Controls, Ports, and Indicators5PowerMouseKeyboardUSB(2)LANSerial AParallelSerial BVideoSVGAKey LockExternal SCSI(Optional)Fold-OutFeet (4)F
Chapter 1 Controls, Ports and Indicators6Applying Power to the HP NetServerPowering-Up the NetServerNOTE Turn on power to the monitor connected to the
Chapter 1 Controls, Ports, and Indicators7 Connecting AC Power to Multiple-Server Configurations The HP NetServer temporarily draws a large "inru
Chapter 1 Controls, Ports and Indicators8The NetServer supports certain types of system activity, which is used as wake-upevents from these sleep stat
92 Opening and Closing the HPNetServerIntroductionThis chapter describes how to remove and replace the HP NetServer’s main coverand adjust the stabili
Chapter 2 Opening and Closing the HP NetServer10Key-LockSlottedThumbscrews(3)SlottedThumbscrews(3)Figure 2-1. Screws and Lock Holding on Cover4. Remov
Chapter 2 Opening and Closing the HP NetServer115. If you are installing accessories or servicing the NetServer, move the feetinward before turning it
Chapter 2 Opening and Closing the HP NetServer124. Push the cover forward using the slotted handles until it is seated in place.5. Replace the six (6)
133 Installing Mass Storage DevicesIntroductionThe HP NetServer E 800 comes standard with an IDE CD-ROM and a floppy diskdrive with some configuration
iiNoticeThe information contained in this document is subject to change without notice.Hewlett-Packard makes no warranty of any kind with regard to th
Chapter 3 Installing Mass Storage Devices14◊ The IDE CD-ROM uses only one connector on the cable from theprimary channel (IDE-1) connector.◊ A seconda
Chapter 3 Installing Mass Storage Devices15Boot PriorityThe NetServer’s boot order should be considered when selecting a PCI slot on thesystem board.
Chapter 3 Installing Mass Storage Devices16Installed Mass Storage DevicesTable 3-1 lists the number and types of mass storage devices that may be inst
Chapter 3 Installing Mass Storage Devices17Duplexing Hard DrivesYou may choose to duplex the drives in the HP NetServer’s removable hard diskdrive cag
Chapter 3 Installing Mass Storage Devices18Shelf 1Shelf 2Shelf 3Captive Screws (3)Shelves 4-7(4)Latch OpeningAir DuctLatchCable ClampChannel BChannel
Chapter 3 Installing Mass Storage Devices19Slots for TabsCaptive Screws (3)First, insert screws through round holes in back (one each side).Tabs(2)Fig
Chapter 3 Installing Mass Storage Devices20If the round hole does not align with the mounting hole on the drive,use the nearest elongated hole.c. Repe
Chapter 3 Installing Mass Storage Devices21The power cable is split into two cables, each with three power connectors.The designed distribution is:◊ O
Chapter 3 Installing Mass Storage Devices22SCSI Channel ASCSI Channel B*SCSI Device 1SCSI Device 2Duplex Configuration*RequiresP1773A SCSI Cable KitFi
Chapter 3 Installing Mass Storage Devices23SCSI BConnectorTerminatorSCSIConnectors (2)Figure 3-6. Installing Duplex Cabling
iiiContents1 Controls, Ports, and Indicators... 1Introduction ...
Chapter 3 Installing Mass Storage Devices24Installing the Optional Internal/External SCSI Cable KitThe HP NetServer E 800 can be configured to extend
Chapter 3 Installing Mass Storage Devices252. Using a flat blade screwdriver, pop out the external SCSI knock-out at theconnector location shown on th
Chapter 3 Installing Mass Storage Devices26SCSI BConnectorExternalSCSIConnectionFigure 3-9. Threading External SCSI Cable
274 Installing Additional MemoryIntroductionThe HP NetServer’s main memory is implemented using four memory slots on thesystem board and it supports u
Chapter 4 Installing Additional Memory28• Supported memory capacity ranges from 128 MB to 2 GB maximum (512MB per DIMM slot x 4 DIMM slots total). The
Chapter 4 Installing Additional Memory29Latch OpeningAir DuctLatchFigure 4-1. Opening the Air DuctCAUTION The memory modules are sensitive to static e
Chapter 4 Installing Additional Memory306. Locate the DIMM slots. See Figure 4-2.System Board (Top View)DIMM Slots0123Figure 4-2. DIMM Locations on Sy
Chapter 4 Installing Additional Memory31 9. Spread the two retaining latches on the slot outward. See Figure 4-3.10. Align the notches on the DIMM wit
Chapter 4 Installing Additional Memory32System Board0123Figure 4-4. DIMM Insertion12. Repeat to install all of the DIMMs for your memory configuration
Chapter 4 Installing Additional Memory333. Remove the top cover from the NetServer.Refer to Chapter 2, "Opening and Closing the HP NetServer.&quo
ContentsivIntroduction ... 35Tested PCI Boards ...
355 Installing Additional BoardsIntroductionThe system board in the HP NetServer E 800 provides up to seven PCI slots(P1 through P7), with five 32-bit
Chapter 5 Installing Additional Boards36NOTE The HP NetServer E 800 may use the HP TopTools software,but it does not support the HP TopTools Remote Co
Chapter 5 Installing Additional Boards37Installing a Disk Array Controller BoardAdding a disk array controller board provides additional fault toleran
Chapter 5 Installing Additional Boards38Installing Accessory BoardsUse this procedure to install accessory boards and observe the installationguidelin
Chapter 5 Installing Additional Boards39NOTE Refer to "System Board Layout" in the Appendix A,"Specifications" for connections not
Chapter 5 Installing Additional Boards407. Use the T-15 driver or flat blade screwdriver to remove the PCI slot coverfor each slot to be used, and sto
Chapter 5 Installing Additional Boards418. Slide the accessory board into the slot. See Figure 5-3.Figure 5-3. Inserting an Accessory Board9. Secure t
Chapter 5 Installing Additional Boards42PCI Board’s Plastic ExtensionWake-On-LANFigure 5-4. PCI Board Plastic Extension10. Once the accessory board is
436 Installing an Additional ProcessorIntroductionThe HP NetServer E 800 ships with at least one processor on the system board(primary processor socke
ContentsvMenu Bar ... 62Using the Setup Screens...
Chapter 6 Installing an Additional Processor44• Both processors must be the same processor type and have the sameproduct number, which insures the sam
Chapter 6 Installing an Additional Processor45Installing a Second ProcessorThis section provides the instructions for installing a second processor an
Chapter 6 Installing an Additional Processor46Refer to Chapter 2, "Opening and Closing the HP NetServer," to gainaccess to the system board.
Chapter 6 Installing an Additional Processor47CAUTION Always wear a wrist-strap and use a static-dissipating worksurface connected to the chassis when
Chapter 6 Installing an Additional Processor4810. Lift the terminator out of the socket and place it on anti-static surface orcontainer.11. Align the
Chapter 6 Installing an Additional Processor49NOTE If you are installing both processors, you may need to removethe power connector to the system boar
Chapter 6 Installing an Additional Processor50ProcessorSocketBaseTabTabHook Latch(hidden)Thumb LatchStep CStep AStep BFigure 6-5. Installing the Proce
Chapter 6 Installing an Additional Processor51Firmware and Software ChangesThis section deals with the firmware changes provided by the HP NetServerNa
Chapter 6 Installing an Additional Processor521. Disconnect the cooling fan connector from its respective cooling fanconnector on the system board. Se
537 Connecting the Monitor, Keyboard,Mouse, and UPSIntroductionUse this procedure to connect the peripheral control devices and monitor to theHP NetSe
Chapter 7 Connecting the Monitor, Keyboard, Mouse, and UPS54NOTE If you have a console switch box, refer to the switch box’s userguide for instruction
558 Configuring the HP NetServerIntroductionThis chapter describes how to configure the HP NetServer with the help of the HPNetServer Navigator CD-ROM
Chapter 8 Configuring the HP NetServer56• Configuring the NetServer hardware• Preparing the NetServer for NOS installation• Viewing information about
Chapter 8 Configuring the HP NetServer57• Each version of the HP NetServer Navigator CD-ROM has a four-digitDocument Number, such as 77xx, correspondi
Chapter 8 Configuring the HP NetServer58NetServer Navigator CD Archive >> HP NetServer Navigator CDStatus reports are arranged with the most rec
Chapter 8 Configuring the HP NetServer59HP Management SolutionsHP Management Solutions is a comprehensive suite of utilities, applications, andbuilt-i
Chapter 8 Configuring the HP NetServer60• HP TopTools AutoAlert provides proactive warning of problems andadvice on quick resolution through a friendl
Chapter 8 Configuring the HP NetServer61DiagToolsThis utility provides an easy-to-use hardware diagnostic for NetSerververification, burn-in, and rapi
Chapter 8 Configuring the HP NetServer62Menu BarThe Setup Utility provides a menu bar with several menu selections. The menubar choices are: • User
Chapter 8 Configuring the HP NetServer63◊ PCI Slot Devices - Set a PCI slot as master, and PCI IRQ locking. TheBIOS warns of conflicts.◊ Boot Device O
11 Controls, Ports, and IndicatorsIntroductionBefore operating the NetServer, familiarize yourself with the HP NetServer’scontrols, ports, and indicat
Chapter 8 Configuring the HP NetServer64• The Esc key is the exit key. If you press the Esc key on one of thetop-level screens, the Exit menu appears
Chapter 8 Configuring the HP NetServer6512. Choose Exit Saving Changes from the list of exit options, then pressEnter.A dialog appears and asks you to
Chapter 8 Configuring the HP NetServer66existing Administrator password, then refer to "Resetting LostPasswords" in Chapter 10, "Troubl
Chapter 8 Configuring the HP NetServer67NOTE Entering nothing or "blank" in the "Enter new password" fieldfollowed by entering not
Chapter 8 Configuring the HP NetServer68Remote Console FeatureThe HP Remote Console is built into the HP NetServer’s BIOS and is NOSindependent. This
Chapter 8 Configuring the HP NetServer69NetServerRemoteConsoleModemModemAt the NetServerAt the Remote ConsoleFigure 8-1. HP Remote Console Setup1. At
Chapter 8 Configuring the HP NetServer70Windows NT server console to a remote location. For in-depth details, refer to the"Remote Console Feature
Chapter 8 Configuring the HP NetServer71◊ Select an embedded SCSI controller or SCSI adapter from the list inthe main menu and press Enter.◊ Select De
Chapter 8 Configuring the HP NetServer72The next screen appears prompting you to select a NOS (NetworkOperating System).7. Scroll down through the lis
739 HP NetServer Online DocumentationCD-ROMOverviewThe HP NetServer Online Documentation CD-ROM contains the entire set ofdocumentation for your HP Ne
Chapter 1 Controls, Ports and Indicators2Table 1-1. Control Panel Switch and IndicatorsControl / Indicator DescriptionPower On/Off/SleepSwitch This bu
7510 TroubleshootingIntroductionIf you are having problems installing your HP NetServer, there are a number ofdifferent tools available for troublesho
Chapter 10 Troubleshooting76Common Installation ProblemsThe following sections contain general procedures to help you locate installationproblems. If
Chapter 10 Troubleshooting77NetServer Will Not Power OnFollow these steps if the power/activity light does not light green after you pressthe power-on
Chapter 10 Troubleshooting783. Simplify the HP NetServer configuration to the required minimum,removing all third-party options.For example, reduce th
Chapter 10 Troubleshooting793. The NetServer and monitor are turned on. (The power-on indicator shouldbe illuminated.)4. The display’s contrast and br
Chapter 10 Troubleshooting80◊ If the NetServer now works, replace the boards and accessories one at atime to determine which one is causing the proble
Chapter 10 Troubleshooting81Message Corrective ActionMouse error• Verify the mouse is connected to the correctconnector (not the keyboard connector)
Chapter 10 Troubleshooting826. Replace the cover.7. Turn on power to the NetServer and the following message displays:Incorrect System Configuration8.
Chapter 10 Troubleshooting835. Enter the Administrator password as the old password and press Enter.This will replace the old, forgotten password.6. E
Chapter 1 Controls, Ports, and Indicators3EjectButtonEjectButtonBackup TapeDrive (Optional)StatusLEDsActivity LEDEjectButtonActivity LEDFlexible Disk
Chapter 10 Troubleshooting84Hardware ProblemsThis section describes what to do if you have problems with your monitor, massstorage devices, printer, a
Chapter 10 Troubleshooting85Keyboard or Mouse Does Not Work1. Verify the keyboard and mouse are connected to the correct connectors.Refer to the I/O p
Chapter 10 Troubleshooting86Replacing a BatteryIf your HP NetServer repeatedly loses its configuration or the processor clockstops, you should replace
Chapter 10 Troubleshooting878. Insert the new battery with the positive sign (+) facing up into the socket.9. Press down on the center of the battery
89A SpecificationsIntroductionThis appendix provides the power requirements, operating conditions(environmental requirements), physical requirements,
Appendix A Specifications90Table A-2. Environmental RequirementsParameter ConditionsTemperatureOperating5° to 35° C (41° to 95° F) Non-operat
Appendix A Specifications91Table A-4. HP NetServer Hardware SpecificationsProcessorsIntel Pentium III (up to 2 processors), supported speeds: 667,733,
Appendix A Specifications92System Board LayoutPCI Slot 5PCI Slot 1PCI Slot 6PCI Slot 2PCI Slot 7System Board (Top View)MouseKeyboardVideoSVGASerial AS
Appendix A Specifications93Chassis FanNot UsedStatus PanelNot UsedNot UsedNot UsedNot UsedWake-on-LANWake-on-Ring(Not Used)Figure A-2. System Board Co
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