Hp ProLiant DL980 G7 Server Bedienungsanleitung PDF herunterladen (Seite 78)

5 Troubleshooting

The following sections describe tips for troubleshooting problems that might arise while using HP

ESO.

HP ESO is not found on the SMH page and HP Enterprise SQL Optimizer

is in Disabled state in the service list

Problem description:

After uninstalling and then reinstalling HP ESO, HP ESO is not seen on the HP SMH homepage.

The HP Enterprise SQL Optimizer in the OS service list is Disabled. This occurs when multiple users

are connecting to the system during the reinstallation or upgrade process.

Resolving the problem:

Make sure you are the only user connecting to the system. Then uninstall and reinstall HP ESO

again.

Access to SQL Server or Analysis Services instance is denied

Problem description:

When attempting to log in to an instance from the SQL Login page login fails: the Login Status field

in the fifth column displays the symbol, and the Latest Login Log field near the top of the page

indicates either of the following two problems:

• The specified account is not assigned sufficient server roles in the SQL Server, as required for

access to the indicated SQL Server instance.

• The specified account is not a member of the Server Administrators group, as required for

access to the indicated Analysis Services instance..

Resolving the problem:

This problem indicates that the affected user account was not configured properly to access the

indicated instance. To ensure access to SQL Server instances, follow the instructions given in “Set

user account privileges in Database Engine security” (page 14). To ensure access to Analysis

Services instances, follow the instructions given in “Set user account privileges in Analysis Services

security” (page 15).

PowerShell script fails

Problem description:

On attempting to run a PowerShell script, an error message indicates that the script cannot be

loaded because running scripts is disabled on the system. The likely cause of this problem is that

the systemwide PowerShell policy is not set. The policy must be set when running any PowerShell

script (not only HP ESO scripts) on a Windows system.

Resolving the problem:

Make sure the execution policy is set before running any PowerShell Script. Instructions for setting

the policy are included in “Using a PowerShell script to apply all recommended optimization values

of settable parameters and to initialize software discovery” (page 74).

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Hp ProLiant DL980 G7 Server Bedienungsanleitung Seite 78