HP ProLiant BL685c G7 Server Blade User Guide Part Number 593961-001 June 2010 (First Edition)
Component identification 10 The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant
Acronyms and abbreviations 100 PXE Preboot Execution Environment RBSU ROM-Based Setup Utility RPM Red Hat Package Manager SAS serial attached SCS
Index 101 A access panel 16 accessing a server blade with local KVM 46, 47 acoustics statement for Germany 88 ACU (Array Configuration Utility
Index 102 hard drives 6, 7 hard drives, determining status of 7 hard drives, installing 31 hardware options 28 hardware options installation
Index 103 required information 91 resources 67 resources, troubleshooting 67 ROM redundancy 12, 61 ROMPaq utility 59, 61 S safety consider
Component identification 11 Item Connector Card support Mezzanine connector 2 PCIe x8 Type I or II mezzanine card Mezzanine connector 3 PCIe x8
Component identification 12 9. Change position 6 of the system maintenance switch to off. 10. Repeat steps 5 and 6. IMPORTANT: When the server
Component identification 13 Item Connector Description 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 S
Operations 14 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is insta
Operations 15 a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Vi
Operations 16 Remove the access panel To remove the component: 1. Power down the server blade (on page 14). 2. Remove the server blade (on page 15
Operations 17 To replace the component, reverse the removal procedure. Remove the DIMM baffles CAUTION: To avoid damage to the server blade and
Operations 18 1. Install the DIMM baffles. 2. Connect the hot-plug SAS/SATA cables ("Hot-plug SAS/SATA hard drive cabling" on page 45).
Setup 19 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure.
© Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Setup 20 1. Remove the device bay blank. 2. Remove the three adjacent blanks. Removing a c7000 device bay divider 1. Slide the device bay shelf
Setup 21 2. Push the device bay shelf back until it stops, lift the right side slightly to disengage the two tabs from the divider wall, and then ro
Setup 22 Removing a c3000 device bay mini-divider or device bay divider 1. Slide the locking tab down. 2. Remove the mini-divider or divider: o
Setup 23 d. Remove the divider from the enclosure. Creating a full-height device bay blank 1. Obtain the coupler plate: o If you are using a dev
Setup 24 3. Fit the slots on the bottom of the second blank on to the tabs on the coupler plate, and then slide the second blank forward until it sn
Setup 25 • HP BladeSystem c3000 Enclosure To support network connections for specific signals, install an interconnect module in the bay correspon
Setup 26 IMPORTANT: To connect to a network with a Pass-Thru module, always connect the Pass-Thru module to a network device that supports Gigabit
Setup 27 3. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview
Hardware options installation 28 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 29 Memory subsystem architecture The memory subsystem in this server blade is divided into channels. Each processor su
Contents Component identification ... 6
Hardware options installation 30 Item Description Definition 6 DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest s
Hardware options installation 31 Population order DIMM slot 2nd 5B 3rd 3C 4th 7D 5th 2E 6th 6F 7th 4G 8th 8H Installing DIMMs To install t
Hardware options installation 32 IMPORTANT: The following configurations are not supported: • Installation of both SAS and SATA hard drives in a s
Hardware options installation 33 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs ("SAS
Hardware options installation 34 4. Remove the mezzanine connector cover. 5. Align the mezzanine connector on the optional mezzanine card with the
Hardware options installation 35 Processor option The server supports dual- and quad-processor operation. The server supports boot functions through
Hardware options installation 36 6. Disconnect the SAS/SATA cables, the SGPIO cable, and the hard drive power cable from the hard drive backplane.
Hardware options installation 37 8. Remove the heatsink blank. Retain the heatsink blank for future use. CAUTION: Failure to completely open th
Hardware options installation 38 10. Remove the processor socket protective cover. Retain the cover for future use. IMPORTANT: Be sure the proc
Hardware options installation 39 13. Press in firmly until the processor installation tool clicks and separates from the processor, and then rem
Retaining the recovery key/password ... 43 Enabling th
Hardware options installation 40 14. Close the processor retaining bracket and the processor retaining latch. 15. Remove the thermal interface med
Hardware options installation 41 16. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 17. Re
Hardware options installation 42 • Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When in
Hardware options installation 43 5. Install the TPM board. Press down on the connector to seat the board ("System board components" on pag
Hardware options installation 44 • Always store copies of the recovery key/password away from the server blade. • Do not save the recovery key/pas
Cabling 45 Cabling Hard drive power cabling Hot-plug SAS/SATA hard drive cabling
Cabling 46 Cache module capacitor cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server b
Cabling 47 NOTE: For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub. 1. Connect the SUV cable to
Cabling 48 NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional c
Software and configuration utilities 49 Software and configuration utilities Server blade deployment tools Software drivers and additional component
Prepare the server for diagnosis ... 69 Servic
Software and configuration utilities 50 To connect to the server blade using iLO 3, install the server blade in an enclosure. Onboard Administrator
Software and configuration utilities 51 o TCP/IP networking and an IP address compatible with one of the following: the iLO 3 Diagnostic Port IP add
Software and configuration utilities 52 Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade w
Software and configuration utilities 53 Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server configu
Software and configuration utilities 54 4. After the server blade boots, follow the normal installation procedure for an OS. Windows Server® 2003 ca
Software and configuration utilities 55 Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a
Software and configuration utilities 56 HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide
Software and configuration utilities 57 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID
Software and configuration utilities 58 mirrored copy. The system continues to operate normally without any user intervention. If the system support
Software and configuration utilities 59 Re-entering the server serial number and product ID After you replace the system board, you must re-enter th
Component identification 6 Component identification Front panel components Item Description 1 Hard drive bay 1 2 Hard drive bay 2 3 Server b
Software and configuration utilities 60 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware r
Software and configuration utilities 61 Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the sy
Software and configuration utilities 62 Internal USB functionality An internal USB connector is available for use with security key devices and USB
Software and configuration utilities 63 NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To do
Software and configuration utilities 64 proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected De
Software and configuration utilities 65 For more information about version control tools, see the HP Systems Insight Manager Help Guide and the Vers
Software and configuration utilities 66 • Deploys necessary component updates only (except Linux RPMs) • Downloads the latest components from Web
Troubleshooting 67 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 68 Important safety information Before servicing this product, read the Important Safety Information document provided with the s
Troubleshooting 69 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to t
Component identification 7 Item Description Status Red flashing = Critical condition 3 Flex 1 LED Green = Network linked Green flashing = Networ
Troubleshooting 70 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to
Troubleshooting 71 Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to 1 "General diagn
Troubleshooting 72 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 73 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 74 • The health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the serv
Troubleshooting 75 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 76 Item Refer to 1 Server blade power-on problems flowchart (on page 73) 2 "POST error messages and beep codes (on page
Troubleshooting 77 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iL
Troubleshooting 78 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-B
Troubleshooting 79 * See the server blade OS boot problems flowchart (on page 77) Server fault indications flowchart Symptoms: • Server boots, bu
Component identification 8 NOTE: Predictive failure alerts can occur only when the hard drive is connected to a Smart Array controller. Onl
Troubleshooting 80 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 81 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
Battery replacement 82 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace t
Regulatory compliance notices 83 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 84 to radio communications. However, there is no guarantee that interference will not occur in a particular installati
Regulatory compliance notices 85 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 86 Disposal of waste equipment by users in private households in the European Union This symbol on the product or o
Regulatory compliance notices 87 Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This produ
Regulatory compliance notices 88 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline batter
Electrostatic discharge 89 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Component identification 9 System board components Item Description 1 Processor socket 4 2 Processor 4 DIMM slots 3 Processor socket 1 (pop
Specifications 90 Specifications Environmental specifications Specification Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Non
Technical support 91 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 92 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev
Technical support 93 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations
Technical support 94 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 95 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de compo
Technical support 96 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
Technical support 97
Technical support 98
Acronyms and abbreviations 99 Acronyms and abbreviations ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recov
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