HP Insight Management Agents User Guide Part number: 308447-005 aFifth edition: June 2009
NOTE: If you have enabled anonymous access, then you can access the System Management Homepage displays without asking for any credentials locally
Header frame The header frame is always visible regardless of which tab you are viewing. A link, located in the top section, displays the path you ar
Host Name Displays full computer name of the system. System model The System Model displays the model of the device. In some cases, the System Model
Refresh Click on the Refresh link to refresh the System Management Homepage. . Body frame The body of the window displays the status for a
System Status The System Status window displays an icon for the overall status of the system. The system status is determined by the status of the
• Logical Disks • Processors • Server • Memory • Network • Physical Disks • Processes • Processor Utilization Storage The Storage window disp
SNMP Webagent The HP Management Agents page is used to view and set the HP Management Agents configuration. It allows settings for Server
Management HTTP Server section The Management HTTP Server section provides links allowing you to configure your Management HTTP
System Management Homepage. Some web applications restrict viewing of critical information from individuals with User access. • Local Server Certif
Tasks Tab The Tasks tab displays links to task-oriented pages provided by participating HP Web-Enabled System Management software. NOTE: If the HP W
Legal notices © Copyright 2002, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. T
Support tab The Support tab contains of links to available support services like – ProLiant Essential Software Info, Integrity Essential
2 Agent information Management Host agent The Management Host agent gathers data for the HP Host OS MIB. This data includes: • Server/host name and O
System Agent Software version information The software version section displays the versions of the system software installed on this machine: BIOS,
• Client/Internal—The network is used to connect client systems and for internal cluster communication. • None—The network is not used by the cluste
• Orring Diode Failed • Brownout • Give Up On Startup • NVRAM Invalid • Calibration Table Invalid • If the power supply is absent, the status i
NOTE: A Failed condition does not occur in a client PC since the power supply for the client is cut off if thermal condition reaches a permanently d
• Disabled—ECC memory correction is supported, but errors are not logged for this device. • When a certain rate of errors is exceeded the health dr
• Mirroring—This system is configured for Mirrored Memory Protection. All memory banks are duplicated in Mirrored Memory, as opposed to only one for
• Other—Memory type can not be determined. • Board—The value determine the memory module is permanently mounted (not modular) on a system board or
Management Processor Integrated Lights-Out (iLO) NIC The NIC section displays the following information about the NIC in the iLO. Not all fields are s
Contents 1 HP Insight Management Agents for Servers…………………………………………………………………………5 Browser requirements ...
• Pending Alarm—Displays if the alert is unable to determine the state of the iLO, or if all alerts have been delivered or if there are alerts pendi
Self Test Results The Self Test Results section indicates various error-status depending on the Remote Insight model. The following is the list of er
Select Reset to Original Values to return to the original threshold values, or the values from the last time the thresholds were saved. This option a
interrupts and DPCs. A high rate of privileged time might be attributable to many interrupts generated by a failing device. This counter displays the
• Context Block Queue/sec—Rate per second at which the work context blocks must be placed on the FSP queue of the server to await server action. •
Nonpaged Bytes, so it might not equal Process: Pool Nonpaged Bytes: _Total. This counter displays the last observed value only; it is not an average.
• Page Faults/sec—Rate at which the page faults occur in the executing threads within this process. A page fault occurs when a thread refers to a vi
• Firmware Primary/Secondary—The array controller is using a primary/secondary algorithm implemented in the controller firmware and the operating sys
• High—Indicates the rebuild priority is high. • Unknown—Indicates that the rebuild priority is not recognized. You may need to upgrade the Storage
temporarily suspended until the batteries are fully charged. Array accelerator operations automatically resume when charging is complete. • Degraded—
3 Subsystem specific to a NetWare operating system………………………………………………………………79 Operating system overview ...
• POST ECC Errors—Indicates that write cache operations have been permanently disabled. The cache has been disabled due to a large number of ECC err
Physical Drive Information This section provides an overview of all disk drives attached to the controller. Each physical drive is listed as a separ
• Current Speed—Displays the current negotiated data transfer rate for a SCSI physical drive. The possible values are: • Asynchronous—The negotiat
• Status—Indicates the status of the data path. Possible values are: • OK—The path is operational. • Link down—The path is not operational. • U
Predictive Indicators Use the Predictive Indicators to predict when a drive, which is now operating normally, may need to be replaced. • S.M.A.R.T.
IMPORTANT: Never turn off a storage system when the attached system is still turned on. • Check the physical proximity of the system to other elec
• Reallocation Aborts—When the physical drive is failed due to an error that occurred when the controller was trying to reallocate a bad sector, a R
• Hard Read Errors—Displays the number of read errors that could not be recovered by a physical drive's Error Correction Code (ECC) algorithm or
• Shutdown—Indicates that the drive array enclosure that contains the logical drive has overheated. The logical drive is no longer functioning. • E
• RAID 50—Distributed data guarding (RAID 5) with multiple parity groups. • RAID 60—Advanced data guarding (RAID 6) with multiple parity groups. •
1 HP Insight Management Agents for Servers The HP System Management Homepage version 8.25 and later acts as the Web server for the Management Agents.
• Serial Number—Displays the unit serial number for the tape library. Use this value for identification purposes. • Protocol Type—Displays the prot
• Missing - Was Offline —Indicates that a tape drive that was located in a system and had a status of offline has been removed. • Unknown—Indicates
• Tape Errors—Displays the total number of read and write errors encountered. This value is maintained from the moment the Tape Hardware Interface d
• Fan Status—Displays the status of the fan subsystem in the drive enclosure, or box. The following values are possible: • OK—The fan subsystem is w
• Path—Indicates the path to the storage system. Each path is identified by a descriptor. For example, "Port 2E Box 1" indicates a path fr
the channel, then “Channel unknown” displays. If the device position cannot be determined, then “Device unknown” displays and driver software or the S
• Rebuilding—Indicates that the logical drive is rebuilding a physical drive. When complete, the logical drive returns to normal operation. • Faile
• Compaq 32-Bit Fast-Wide SCSI-2/E Controller • Compaq 32-Bit Fast-Wide SCSI-2/P Controller • Compaq Wide-Ultra SCSI Controller • Compaq Wide-Ultr
• Power Drive CD-ROM—A storage device that can read from a CD and write to or read from an optical disk. • CR3500 RAID Controller—A three-channel S
• Not supported—Indicates that the library cannot detect or report redundancy status. • Unknown—The redundancy status of the tape library cannot be
Obtaining JVM from Microsoft Java support for Internet Explorer can be downloaded from Microsoft at http://www.microsoft.com/java/sdk, where the JVM
• Model—Displays a description of the SCSI tape autoloader media changer model as returned by the SCSI inquiry command. • Firmware Version—Displays
• Vendor—Displays the vendor name for the CD Library. This item can be used for identification purposes. • Model—Displays the model name of the CD L
• Duplex Top—This storage system is the top part of a duplexed unit. • Duplex Bottom—This storage system is the bottom part of a duplexed unit. •
• Available—This drive supports predictive failure monitoring. • Unknown—The Storage Agents cannot determine if the drive supports predictive failur
• Failure Indicator—Use this utility to determine the cause of failure for a failed drive. If the drive has failed and this counter is non-zero, rep
SCSI logical drives Select a SCSI logical drive from the SCSI controller submenu to display the following information. The following values are valid:
Spare drives A list of spare drives that can be used by this logical drive to replace a failed drive. Select one of the listed spare drives to see mo
NOTE: If the current data transfer width is Narrow (8 bits) then the speed in megabytes per second is equal to the million transfers per second spee
Use the ASR Reset Limit feature in conjunction with the ASR Reset Count feature in the same window. The ASR Reset Count feature displays the number o
• Serial Number—Displays the Physical serial number of the device or client system board. Use this number for identification and registration purpose
After you enter the URL, the System Management Homepage appears. Security The HP Insight Management Agents allow SNMP sets for some system parameters
• Other—The system does not support Advanced Memory Protection or the Management Agent cannot determine the status. • Not Protected—This system sup
• Advanced Memory Protection Condition—displays the current condition of the Advanced Memory Protection subsystem. The following states are supported
• FPM (Fast-Page Mode) • EDO (Extended Data Out) • BEDO (Burst Extended Data Out) • Synch DRAM (Synchronous DRAM) • Unknown System Resources T
• Monitor Serial Number displays the serial number for the monitor. Use this number for identification purposes. • Monitor Manufacture Date displays
• Enclosure Model • Asset Tag • Part Number • Spare Pat Number • Serial Number • Firmware Revision • Previous Enclosure Name • Next Enclosure
Namespace: root\default Object Class: CPQ_System_Performance Subclasses: • CPQ_System • ContextSwitchRate • CpqQueueLength • Processes • Registry
• DiskWriteBytesPersec • DiskWritesPersec • PhysicalDisk • CPQ_LogicalDisk • DiskQueueLength • DiskTimePercent • FreeMegabytes • FreeSpacePer
IMPORTANT: To mark entries as corrected, the agents must have sets enabled and the SNMP Community string must be correct. The following list descri
• Server Manager Failure—An error occurred in the server interface with the Server Manager. • UPS A/C Line Failure/Shutdown or Battery Low—The devi
3 Subsystem specific to a NetWare operating system Operating system overview HP now provides operating system management for NetWare environments. The
• The WEBAGENT.INI file is located in the directory /var/opt/CPQIMddd/web/im/webagent if the pathname is /var/opt/CPQIMddd/bin/cpqthresh_mib, where
File System page The File System page provides the file system information for the server. The page is divided into the following three sections: •
General information The General Information section displays the following information: • User Count—The number of entries in the User Account Table.
• Memory (bytes) (sortable)—The total memory, in bytes, used by the NLM. This value is a composite of Short Term Memory, Semi-Permanent Memory, and
• InwDos • Other • Description (sortable)—A brief description of this partition. • Size (sortable)—The size (in Kilobytes) of this physical partit
4 CR3500 RAID Array SCSI controller Mass storage RAID Array This section displays RAID array information. Five banners appear in this section. RAID a
• Formatting—The drive is currently being formatted. • Action—Provides a brief description of an action you can take depending on the physical drive
• Critical—The controller temperature sensor has detected a critical temperature condition in the primary enclosure. • Non-critical—The controller
5 Where to go for additional help In addition to this guide, the following information sources are available: • HP Insight Management Agents 7.30 Inst
Appendix A Troubleshooting Insight Management Agents for Servers issues Inability to perform remote reboot on a server from the Management Console 1.
When attempting to browse to Web-Enabled System Management software on port 2381, the system is not accessible because of an invalid password This iss
administrators if the file system enables it. For private key security reasons, HP recommends that the Management HTTP Server be installed on Windows
d. Click Reset>OK. • There are known browser issues in the Management Agents for Tru64 UNIX. However, many have been corrected in later releases
4. Click OK. When prompted to restart the Management Agents, click Yes. Insight Manager cannot manage a system If the Microsoft® SNMP service was ins
NOTE: The HP Diagnostics utility initializes physical drives attached to HP Drive Arrays. Disk Subsystem button disabled in the Disk Storage windo
The HP Foundation Agents service could not terminate agent "CPQMHOST." The data contains the error code. The HP Foundation Agents service co
System restart to disk-based utilities fails for NetWare If you click Reboot on the Insight Manager display, and select the option to boot to the dis
Glossary Automatic Server Recovery (ASR)A server feature designed to automatically restart the server after a critical hardware or software error. If
Simple Network Management Protocol (SNMP)SNMP defines a set of commands that a management application uses to retrieve or change the values of items
Index A accounts, user, 8 Adapter Information Page, 83 array controllers, 84 ASR POST failure, 93 B browser, 89 browser requirements, 5 C Client data
software, cluster, 23 spare drives: RAID Array, 84 subsystem button, disabled, 92 Summary Page, 79 System Management Homepage, 9, 11 system restart p
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