HP ProLiant DL320 Generation 5 Server User Guide Part Number 419196-004 March 2009 (Fourth Edition)
Component identification 10 Slot Type Length Connector Interconnect 2 PCI Express Full x8 x8 Optional PCI-X Full 133 MHz/3.3 V 64 bit Rear
Acronyms and abbreviations 100 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BIOS B
Acronyms and abbreviations 101 NIC network interface controller NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuratio
Acronyms and abbreviations 102 ROM read-only memory SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchron
Index 103 A ACU (Array Configuration Utility) 57 adapter LEDs 8 additional information 65 ADU (Array Diagnostic Utility) 62 Altiris Deploymen
Index 104 G general diagnosis flowchart 70 grounding methods 89 grounding requirements 25 H hard drive blanks 31 hard drive, replacing 32 h
Index 105 R rack installation 23, 25, 26 rack resources 23 rack stability 66 rack warnings 25, 66 RBSU (ROM-Based Setup Utility) 56 rear pa
Component identification 11 System board components Item Description Item Description 1 PCI Express x8 connector or optional PCI-X 133-MHz con
Component identification 12 Position Default Function S4 Off Off = Normal operation On = Override RBSU setting and enable diskette boot * S5 Off
Component identification 13 System board LEDs Item LED description Status 1 Reserved — 2 Overtemperature Amber = System has reached a cautio
Component identification 14 Item LED description Status 10 DIMM 3 Amber = DIMM has failed. Off = DIMM is operating normally. 11 DIMM 2 Amber =
Component identification 15 System LED and Color Internal Health LED Color Status Fan module (amber) Amber A redundant fan has failed. Fan module
Component identification 16 Item Description 1 Device 1 2 Device 2 Fan assembly location
Operations 17 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Operations 18 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a
Operations 19 CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or
© Copyright 2006, 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr
Operations 20 2. Install the access panel. 3. Install the server into the rack. Remove the fan assembly 1. Power down the server (on page 17). 2.
Operations 21 Install the fan assembly 1. Install the fan assembly. 2. Connect the fan cables to the system board. 3. Install the air baffle. 4.
Operations 22 2. Remove the holder and optional battery and cable, if installed.
Setup 23 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 24 • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Le
Setup 25 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of i
Setup 26 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.
Setup 27 If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksoluti
Setup 28 While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for OS installation. • Press the F8 k
Hardware options installation 29 Hardware options installation Memory options The server memory can be expanded by installing PC5300 DDR2 unbuffered
Contents 3 Contents Component identification...
Hardware options installation 30 Installing DIMMs 1. Power down the server (on page 17). 2. Remove the server from the rack (on page 18). 3. Remov
Hardware options installation 31 NOTE: ACU does not support mixing SAS and SATA drives in the same logical volume. Removing a hard drive blank
Hardware options installation 32 Installing hard drives IMPORTANT: Hot-plug capability and drive LED support are only available when a suppor
Hardware options installation 33 4. Install the hard drive. Optical drive assembly option NOTE: The server supports slimline optical devices,
Hardware options installation 34 8. Remove the media cage. 9. Remove the optical drive blank. 10. Remove the screws required to install the opti
Hardware options installation 35 11. Install the optical drive into the media cage.
Hardware options installation 36 12. Install the media cage. 13. Connect the optical drive cable and the optical drive power cable to the optical
Hardware options installation 37 15. Connect the front panel LED board cable. 16. Install the BBWC holder and optional battery with attached cable
Hardware options installation 38 6. Disconnect the front panel LED board cable. 7. Disconnect cables from any devices installed in the media cage,
Hardware options installation 39 9. Remove the bay blank or optional video connector. 10. Remove the screws required to install the diskette drive
Contents 4 Installing DIMMs ...
Hardware options installation 40 11. Install the diskette drive into the media cage. 12. Install the media cage.
Hardware options installation 41 13. Connect the diskette drive cable to the diskette drive. 14. Connect all cables to other devices installed in
Hardware options installation 42 2. Remove the server from the rack (on page 18). 3. Remove the access panel (on page 18). 4. Remove the fan assem
Hardware options installation 43 9. Remove the bay blank or optional diskette drive. 10. Remove the screws required to install the top bay option.
Hardware options installation 44 11. Install the video connector option into the media cage. 12. Install the media cage.
Hardware options installation 45 13. Connect the video cable. 14. Connect all cables to other devices installed in the media cage, if necessary. 1
Hardware options installation 46 4. Disconnect any internal or external cables connected to any existing expansion boards. 5. Remove the PCI riser
Hardware options installation 47 6. Remove any installed expansion boards. 7. Remove the riser board from the assembly.
Hardware options installation 48 8. Install the optional PCI riser board. 9. Install the expansion board (on page 45). 10. Install the PCI riser
Hardware options installation 49 9. Connect the HP ProLiant DL320 hot-plug SATA/SAS cable provided in the HP ProLiant DL320 hot-plug cable option ki
Contents 5 Troubleshooting...
Hardware options installation 50 4. Remove the BBWC battery holder (on page 21). 5. Insert the battery into the holder. 6. Install the battery wit
Cabling 51 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opti
Cabling 52 Optional SAS/SATA controller cable routing CAUTION: When routing cables, always be sure that the cables are not in a position wher
Cabling 53 Slot 1 Video connector option cable routing
Cabling 54 Battery-backed write cache cable routing
Software and configuration utilities 55 Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of s
Software and configuration utilities 56 HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide
Software and configuration utilities 57 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically conf
Software and configuration utilities 58 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a con
Software and configuration utilities 59 functioning properly, the system periodically resets the timer. However, when the operating system fails, th
Contents 6 Acronyms and abbreviations... 100 Index
Software and configuration utilities 60 HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish
Software and configuration utilities 61 front external USB connectors is not supported. This solution provides for use of a permanent boot drive fro
Software and configuration utilities 62 o For NetWare: IML Viewer o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within t
Software and configuration utilities 63 NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the S
Software and configuration utilities 64 • Integrates with other software maintenance, deployment, and operating system tools • Automatically check
Troubleshooting 65 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common p
Troubleshooting 66 Important safety information Before servicing this product, read the Important Safety Information document provided with the se
Troubleshooting 67 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Troubleshooting 68 c. Power down the server (on page 17). 5. Disconnect any peripheral devices not required for testing (any devices not necessary
Troubleshooting 69 • If a fixed cable tray is available for the server, be sure the cords and cables connected to the server are routed correctly th
Component identification 7 Component identification Front panel components Item Description 1 Serial label pull tab 2 Hard drive bay 1 3 Har
Troubleshooting 70 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 71 Item Refer to 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the
Troubleshooting 72 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 73 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 74
Troubleshooting 75 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 76 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 77 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 78 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Troubleshooting 79 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID button/LED Blue = Identification is activated. Flashing
Troubleshooting 80 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Battery replacement 81 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Battery replacement 82 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service pr
Regulatory compliance notices 83 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 84 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 85 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 86 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 87 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optica
Regulatory compliance notices 88 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste.
Electrostatic discharge 89 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Component identification 9 Item Description Status 6 Power On/Standby button and system power LED Green = System is on. Amber = System is shut dow
Specifications 90 Specifications Environmental specifications Specification Value Temperature Operating1 10°C to 35°C (50°F to 90°F) Non-operati
Specifications 91 Specification Value Width 42.62 cm (16.78 in) Weight (maximum) 12.27 kg (27.0 lb) Weight (no drives installed) 10.91 kg (24.0 lb
Technical support 92 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 93 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev
Technical support 94 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations
Technical support 95 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 96 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de compo
Technical support 97 • Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas
Technical support 98
Technical support 99
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