HP EliteDesk 800 G4 Base Model Small Form Factor PC Bedienungsanleitung Seite 100
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“Out of Range” displays on screen.
Cause Solution
Video resolution and refresh rate are set higher than what the
monitor supports.
Restart the computer and enter Safe Mode. Change the settings to
a supported setting then restart the computer so that the new
settings take eect.
To enter Safe Mode in Windows 10:
1. Log into the computer using an Administrator account.
2. Type msconfig in the taskbar search box, and then select
mscong from the list of applications.
3. Click the Boot tab, select Safe boot and then click OK.
High pitched noise coming from inside a at panel monitor.
Cause Solution
Brightness and/or contrast settings are too high. Lower brightness and/or contrast settings.
Fuzzy focus; streaking, ghosting, or shadowing eects; horizontal scrolling lines; faint vertical bars; or unable to center the
picture on the screen (at panel monitors using an analog VGA input connection only).
Cause Solution
Flat panel monitor’s internal digital conversion circuits may be
unable to correctly interpret the output synchronization of the
graphics card.
1. Select the monitor’s Auto-Adjustment option in the
monitor’s on-screen display menu.
2. Manually synchronize the Clock and Clock Phase on-screen
display functions. To download a SoftPaq that will assist you
with the synchronization, go to the following Web site,
select the appropriate monitor, and download either
SP32347 or SP32202: http://www.hp.com/support
Graphics card is not seated properly or is bad (some models). 1. Reseat the graphics card.
2. Replace the graphics card.
Certain typed symbols do not appear correct.
Cause Solution
The font you are using does not support that particular symbol. Use the Character Map to locate and select the appropriate
symbol. You can copy the symbol from the Character Map into a
document.
In Windows 10, type ch in the taskbar search box, and then select
Character Map from the list of applications.
92 Chapter 6 Troubleshooting without diagnostics
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- Serial number location 11
- 2 Illustrated parts catalog 12
- Computer major components 5 13
- Miscellaneous parts 15
- Generating static 17
- Grounding the work area 18
- Operating guidelines 19
- Routine care 20
- Service considerations 21
- Cables and connectors 22
- Hard Drives 22
- Lithium coin cell battery 22
- SATA hard drives 23
- SATA data cable 23
- SMART ATA drives 23
- Cable management 24
- Preparation for disassembly 25
- Access panel 26
- Front bezel 27
- Front bezel dust lter 29
- System board connections 30
- Populating DIMM sockets 31
- Removing and installing DIMMs 32
- Expansion card 34
- Expansion card 27 35
- Drive positions 38
- Drives 35 43
- Drives 37 45
- Drive cage 48
- WLAN module 54
- Hood lock 55
- Card reader 56
- Antennas 57
- Air duct 59
- Option board 60
- Optional rear port 61
- Fan sink 62
- Up to 65 W processor models 63
- 95 W processor models 63
- Fan sink 55 63
- Processor 66
- Power supply 67
- System board 69
- System board callouts 72
- Computer Setup–Main 76
- Computer Setup—Security 78
- Computer Setup—Advanced 81
- Computer Setup—UEFI Drivers 86
- Safety and comfort 87
- Helpful hints 88
- Solving general problems 89
- Solving general problems 83 91
- Solving power problems 93
- Solving hard drive problems 94
- Solving display problems 97
- Solving display problems 91 99
- Solving audio problems 101
- Solving printer problems 103
- Solving network problems 106
- Solving network problems 99 107
- Solving memory problems 109
- Solving software problems 114
- Resetting the password jumper 122
- A Battery replacement 130
- B Power cord set requirements 133
- Country-Specic Requirements 134
- Nonvolatile memory usage 137
- Questions and answers 139
- D Specications 141
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