HP P4300 Betriebsanweisung PDF herunterladen (Seite 3)

Advice from the HP LeftHand/P4000 Support Experts

The HP LeftHand/P4000 Support Team has the following recommendations for all HP LeftHand/P4000 SAN owners.

Always check firmware, BIOS, and driver versions

HP LeftHand/P4000 Technical Support strongly recommends that before putting newly installed Storage Modules into

production, and after adding applicable replacement parts,

ALWAYS CHECK THE VERSIONS OF FIRMWARE, BIOS,

DRIVERS

, ETC., and compare them to the P4000 requirements. There are many preventative fixes in proper firmware

which can prevent erroneous hard drive failures, for example, and other improvements that can improve data

availability. As necessary, follow the upgrade instructions provided.

For documented details register for SPOCK access at:

http://www.hp.com/storage/spock

You can then access the document from the SPOCK home page under “Other Hardware” along the left side of the

page, then “iSCSI / FCIP / DM (HP & Lefthand)”

Note that on the SPOCK page, there is one firmware matrix for the P4900, P4300 & P4500 products, one for the

P4800 product, and a separate matrix for the other HP LeftHand/P4000 products.

Install HP Insight Remote Support

HP LeftHand/P4000 Technical Support strongly recommends that you install Insight Remote Support as a means of

gathering logs from the SAN, receiving automated health status messages from the SAN, and auto-generating

Support tickets when issues are encountered.

NOTE:

With SAN/iQ version 9.0 and above, you are fully compatible with Insight Remote Support.

For SAN/iQ version 8.5, you must first install patch 10076 to be compatible with Insight Remote Support.

For SAN/iQ version 8.1 and below, you are not compatible with Insight Remote Support. We strongly recommend

that you upgrade to a compatible version of SAN/iQ.

For general Insight Remote Support information:

http://hp.com/go/insightremotesupport

Related Customer Notice:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02776234/c02776234.pdf

IRS Standard Migration Guide:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c03058614/c03058614.pdf

Download IRS Standard:

https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSTANDARD

HP LeftHand/P4000 Technical Support strongly recommends that you sign up for HP Subscribers Choice to receive

customized product and solution updates and support alerts to keep your product current. A vast amount of other

information is also available, at either of the following sites:

https://h30046.www3.hp.com/SubChoice/country/us/en/subhub.aspx

http://www.hp.com/go/myadvisory

To receive software update notifications via email from Support Center, go to:

https://h20566.www2.hp.com/portal/site/hpsc/public/

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HP P4300 Betriebsanweisung Seite 3