
17
Calling Support
NOTE:
Customers with a Mission Critical support agreement should use the alternate Support number
provided with the contract.
Bundle Serial Numbers vs. Individual Unit Serial Numbers
Many HP LeftHand/P4000 Storage Modules are purchased as part of a “bundle” or “SAN” package. In those
cases, each node will have a label with its individual serial number, but will also have a separate label with the
“Bundle Serial Number”. When providing serial numbers to technical support for contract or support entitlement
purposes, you will always refer to the bundle serial number. The bundle serial number is what the warranty and
support contract are tied to.
NOTE: Below are the primary Support contact numbers. Other paths also exist and take you to the same phone
queue.
A
MERICAS
1-800-633-3600, at the voice prompt, say “
LeftHand Solution
”
E
UROPE, MIDDLE EAST AND AFRICA
Note:
If your country is not listed, contact your local service provider
Country HP Contract Support numbers
Algeria
+213 21 67 66 66
Angola
+234 1 27 14 777
Armenia +7 495 797 3525
Austria 08 1000 2000
Azerbaijan +7 495 797 3525
Bahrain +971 4 390 4785
Belarus +7 495 797 3525
Belgium 078 250 144
Bulgaria 2 960 1963
Croatia 1 6060 230
Cyprus +30 210 876 1880
Czech Republic 261 307 505
Denmark 35 25 65 00
Egypt 0800 888 7 888
Estonia 6 813 823/ After hours: +358 204 912 746
Faroe Islands
+45 3525 6500
Finland 0203 203 00 or 0203 225 00
France 0825 00 4123
Georgia +7 495 797 3525
Germany 01805 332 525
Gibraltar
+44 207 949 0148
Greece 801 11 47 22 73
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