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221HA-Fabric Manager User Guide
B
Troubleshooting
This appendix provides troubleshooting information as well as zoning information
for certain vendors.
■ Problems with Discovery, page 222
■ Problems with Products, page 225
■ Problems with Addresses, page 226
■ Miscellaneous Problems, page 227
■ Reference, page 229
■ Problems with Zoning, page 230
- HA-Fabric Manager 1
- HA-Fabric Manager User Guide 2
- Fourth Edition (July 2004) 2
- Part Number: AA–RS2CE–TE 2
- 5HA-Fabric Manager User Guide 5
- 7HA-Fabric Manager User Guide 7
- 9HA-Fabric Manager User Guide 9
- Contents 10
- About This 19
- About this Guide 19
- Overview 20
- Conventions 21
- Equipment Symbols 22
- Rack Stability 24
- Getting Help 25
- Introduction and General 27
- Information 27
- The Life Cycle of a SAN 28
- Product Licensing Overview 29
- Customer Intranet 33
- (10/100 Mbps) 33
- HAFM Appliance Information 34
- User Interface Description 34
- Menu Bar 35
- Product List 36
- Physical/Topology Map 37
- Master Log 37
- Connection Utilization Legend 38
- Figure 8: Minimap 39
- Floating the Minimap 39
- Anchoring the Minimap 39
- Resizing the Minimap 39
- Status Bar 40
- Searching the Online Help 41
- Backing Up and Restoring Data 41
- Setting Up the Application 43
- Configuring an Appliance 44
- Retrieving Lost Keys 45
- Entering a License Key 45
- Ordering Additional Features 47
- Logging Out of an Appliance 53
- Note: If you have saved the 55
- Managing Users 57
- Changing a User Account 58
- Removing a User Account 59
- Configuring Remote Access 61
- Disconnecting a User 62
- Managing User Groups 64
- Changing a User Group 66
- Removing User Groups 66
- Assigning Users to Groups 67
- Determining User Groups 68
- Discovering a SAN 69
- Adding an IP Address 71
- Changing an IP Address 72
- Removing an IP Address 72
- Turning Discovery On 74
- Turning Discovery Off 74
- Configuring the SNMP Agent 75
- Turning On the SNMP Agent 76
- Turning Off the SNMP Agent 76
- Editing Trap Recipients 77
- Customizing the Main Window 79
- Editing a Customized View 82
- Deleting a Customized View 82
- Collapsing Groups 83
- Expanding Groups 83
- Customizing the Product List 84
- Viewing All 86
- Viewing Only Products 86
- Zooming In 87
- Zooming Out 87
- Turning Flyovers On or Off 88
- Exporting and Importing 89
- Importing Data 91
- Restoring Data 94
- Configuring SAN Products 95
- Managing Products 96
- Changing Product Properties 97
- Procedure 100
- About Enterprise Fabric Mode 103
- Configuring Fabric Binding 105
- Persisting a Fabric 107
- Unpersisting a Fabric 107
- Unpersisting a Single Product 108
- Clearing ISL Alerts 110
- Configuring Trap Forwarding 111
- Adding Trap Recipients 112
- Removing Trap Recipients 112
- Monitoring SAN Products 113
- Event Monitoring 114
- Exporting Log Data 115
- Copying Rows 116
- Copying the Entire Master Log 117
- VERY quickly 119
- Enabling Ethernet Events 120
- 4. Click OK 121
- Creating Reports 122
- Viewing and Printing Reports 123
- Deleting Reports 124
- 3. Click Delete Reports 125
- Optional Features 127
- About Triggers 128
- About Event Triggers 130
- About Schedule Triggers 130
- About Actions 131
- Adding an Event Trigger 133
- Adding a Schedule Trigger 136
- Specifying an E-mail Action 138
- Specifying an Export Action 139
- Specifying a Launch Action 141
- Specifying a Log Action 142
- Specifying a Message Action 143
- Specifying a Pause Action 144
- Specifying a Sound Action 145
- Editing a Rule 146
- Copying a Rule 146
- Activating an Existing Rule 147
- Activating a New Rule 147
- Deactivating an Existing Rule 148
- Deactivating a New Rule 148
- FICON Management Server 149
- Configuration Procedure 151
- SANtegrity Features 154
- Switch Binding 155
- Enable/Disable Switch Binding 156
- Enterprise Fabric Mode 160
- Domain RSCNs 161
- Open Trunking 162
- Using the Pop-Up Menu 165
- Open Trunking Log 166
- Monitoring Performance 167
- Monitoring Switch Performance 168
- Storing Performance Data 169
- Viewing Performance Data 169
- Exporting Performance Data 169
- Figure 90: Export dialog box 170
- Monitoring Port Performance 171
- Planning Window 174
- Devices Toolbox 175
- Adding Planned Devices 176
- Editing Port Types 177
- Connecting Planned Devices 178
- Arranging Planned Devices 178
- Configuring Planned Devices 178
- Configuring Planned Ports 179
- Deleting Planned Devices 179
- Planning Rules 180
- Setting Planning Rules 184
- Evaluating a Plan 185
- Saving a Plan 186
- Exporting a Plan 186
- Printing a Plan 188
- Configuring Zoning 189
- Zoning Limitations 190
- Creating a New Zone 193
- Adding Members to a Zone 195
- Creating a Zone Set 196
- Adding Zones to Zone Sets 196
- Removing a Member from a Zone 197
- Activating a Zone Set 197
- Deactivating a Zone Set 199
- 7. Click OK 200
- Exporting a Zone Set 201
- Importing a Zone Set 202
- Zoning Administration 203
- Replacing Zone Members 204
- Duplicating a Zone Set 205
- Deleting a Zone 205
- Deleting a Zone Set 206
- Finding Members in a Zone 207
- Finding Zones in a Zone Set 207
- Listing Zone Members 207
- Comparing Zone Sets 209
- Configuring HAFM Through a 211
- Firewall 211
- Polling Client Function 212
- RMI Servers’s TCP/IP port # 215
- Forcing Port in RMI Registry 216
- HAFM_sc.bat File 217
- HAFM_co.bat File 218
- Troubleshooting 221
- Problems with Discovery 222
- Problems with Products 225
- Problems with Addresses 226
- Miscellaneous Problems 227
- Reference 229
- Problems with Zoning 230
- Information and Error 231
- Messages 231
- 232 Error Messages 232
- ■ The HAFM appliance may 233
- ■ Another Element Manager 233
- ■ You may not have 233
- 234 Error Messages 234
- 236 Error Messages 236
- 238 Error Messages 238
- 240 Error Messages 240
- 242 Error Messages 242
- 244 Error Messages 244
- Element Manager 246
- 248 Error Messages 248
- 250 Error Messages 250
- Configuring Remote 251
- Workstations 251
- Configuring Windows Systems 252
- Figure 113 254
- Configuring Solaris Systems 257
- Requirements 260
- Installation Procedure 261
- 2. Press Enter 263
- 3. Type: 263
- Editing Batch Files 265
- Setting the Zoning Delay 266
- Windows Systems 267
- Icon Legend 271
- Product Status Icons 272
- Event Icons 272
- Band Information Status Icons 272
- Planned Device Icons 272
- Group Icons 273
- Connections 273
- Zoning Naming Conventions 275
- SNMP Trap Event Properties 276
- Performance Event Properties 278
- User Action Event Properties 280
- Device State Event Properties 281
- Properties 282
- Device Properties 285
- Keyboard Shortcuts 287
- View Physical Map F7 288
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