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98. Do I need to upgrade my Windows Server CALs in order to access future releases of Windows Server?

All future releases of Windows Server will require Windows Server CALs of the same version for the customer’s

internal users and devices accessing the Windows software. Customers can either acquire new Windows Server

CALs when the new version is released, or maintain software assurance on their prior-version CALs, which gives the

rights to the next version.

99. I have software assurance for my CALs. Can I switch between user and device CALs?

Volume licensing customers may switch from one to the other when they renew their software assurance. You must

designate your CALs as device or user when you upgrade them.

100. Will I be allowed to switch between Windows Server 2008 device CALs and user CALs? What about Terminal

Services CALs (TS-CALs) or Remote Desktop Services (RDS) CALs?

If your Windows CALs are covered under software assurance, you can convert those Windows CALs from device

CALs to user CALs, or vice versa, when you renew your software assurance. If your Windows CALs are not covered

under software assurance, you may not switch. Your choice is permanent. This also applies to TS-CALs and

RDS CALs.

101. Are CALs required for Windows Web Server 2008 R2?

No. Windows Web Server 2008 R2 is licensed by a server license only and no CALs are required. However, when

Windows Web Server 2008 and Windows Web Server 2008 R2 are used as a scale-out front end for applications

running on back-end servers, Windows Server CALs may still be required on these back-end servers running

Windows Server.

102. What is the difference between a Windows Server 2008 R2 license and a Windows CAL? Why do I need both?

The Windows Server 2008 R2 license gives the license holder the right to install and use the server software. The

Windows CAL grants the right for a device or user to access the server software. The two-component license

provides a low entry price and a way to pay for capacity used: the more devices or users accessing the server

software, the greater the license fees or price. The model therefore offers license affordability to organizations of

all sizes.

103. Are the five CALs that come with my purchase of the HP Windows Server 2008 R2 license designated on a per-

user or per-device basis?

For these first five CALs, you get to choose—that is, you can designate whether those CALs are user or device CALs.

For any additional CALs you acquire after that, you purchase the type (user or device) of CAL you desire.

104. Can I split a CAL pack into user and device CALs?

No. With the release of Windows Small Business Server 2008, this will no longer be a situation that customers will

face. Microsoft is introducing another option to increase your licensing flexibility to allow for complete scalability of

your cost in relation to your usage.

105. Is each CAL “tied” to a specific user or device?

Yes. They are not “floating” licenses and so they must be assigned to specific users or devices. If a user leaves the

company or a device is retired, then the CAL can be reassigned.

106. What do I do if I lose my CAL?

Windows Server CALs are not “enforced” by software and product keys, so the only value of the CAL Pack COAs is as

the customer’s “proof of purchase.” The customer’s invoice may serve the same purpose, so there is no need to

replace the CAL Pack COA. Terminal Services (TS)/RDS CAL usage, however, is enforced. The license key found with

the TS/RDS CAL pack must be entered into TS/RDS licensing manager within the OS. TS/RDS CALs can’t be replaced,

so treat them as if they are money. Refer to question 109 for a brief explanation of the differences between

Windows CALs and TS-CALs. So essentially, CALs must follow an honor system (exceptions are TS and RDS CALs).

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