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Table D-7 Solving Audio Problems (continued)
Sound does not come out of the speaker or headphones.
Cause Solution
Computer is in standby mode. Press the power button to resume from standby mode.
CAUTION: When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
Internal speaker is disabled in Computer Setup. Enable the internal speaker in Computer Setup. Select
Advanced > Device Options > Internal Speaker.
The application is set to use a different audio device than
speakers.
Some graphics cards support audio over the DisplayPort
connection, so multiple audio devices may be listed in
Device Manager. Make sure the correct device is being
used.
Some applications can select which audio output device is
used.
Make sure the application has selected the correct audio
device.
The operating system controls may be set to use a different
audio device as the default output device than what is
expected.
Set the operating system to use the correct audio device.
Sound from headphones is not clear or muffled.
Cause Solution
Headphones are plugged into the rear audio output
connector. The rear audio output connector is for powered
audio devices and is not designed for headphone use.
Plug the headphones into the headphone connector on the
front of the computer.
Computer appears to be locked up while recording audio.
Cause Solution
The hard disk may be full. Before recording, make sure there is enough free space on
the hard disk. You can also try recording the audio file in a
compressed format.
Line-in jack is not functioning properly.
Cause Solution
Jack has been reconfigured in the audio driver or application
software.
In the audio driver or application software, reconfigure the
jack or set the jack to its default value.
176 Appendix D Troubleshooting Without Diagnostics
- HP Pro 3330/3380 Microtower 1
- HP Pro 3335/3385 Microtower 1
- HP Pro 3340/3348 Microtower 1
- HP Pro 3330 Small Form Factor 1
- About This Book 3
- Table of contents 5
- 1 Product Features 11
- Feature Overview 12
- Microtower Components 13
- Small Form Factor Components 14
- Software 15
- Protecting the Software 16
- Computer Setup—File 19
- Computer Setup—Storage 20
- Computer Setup—Security 22
- Computer Setup—Power 25
- Computer Setup—Advanced 26
- 4 Illustrated parts catalog 28
- Misc Parts 32
- Misc Boards 33
- Computer major components 36
- SATA Hard Drives 43
- SATA Hard Drive Cables 43
- SMART ATA Drives 44
- Hard Drive Capacities 44
- Preparation 45
- Grounding the Work Area 47
- Operating Guidelines 48
- Routine Care 48
- Cleaning the Keyboard 49
- Cleaning the Monitor 49
- Service Considerations 50
- Cables and Connectors 51
- Hard Drives 51
- Lithium Coin Cell Battery 51
- – Microtower (MT) Chassis 52
- Removing Memory Modules 60
- Expansion Cards 63
- Item Description 64
- PCI1 PCI slot 65
- PCI2 PCI slot 65
- Installing Additional Drives 74
- Drives 65 75
- Removing an Optical Drive 77
- Removing a Hard Drive 80
- Drives 71 81
- Drives 73 83
- Power Switch/LED Assembly 89
- System Fan 91
- Fan Sink Assembly 95
- AMD Sempron processor: 97
- System Board 101
- Preparation for Disassembly 104
- Access Panel 105
- Front Bezel 107
- DDR3-SDRAM DIMMs 108
- Populating DIMM Sockets 109
- Removing DIMMs 110
- Expansion Card 113
- Cable Management 117
- Cable Connections 118
- Drive Positions 119
- Removing Drives 120
- Removing the Hard Drive 122
- Drives 113 123
- Drives 115 125
- Power Switch 126
- Front USB Assembly 128
- Description Spare part number 130
- Speaker 666885-001 130
- Fan Assembly 132
- Fan Assembly 123 133
- Fan Sink 134
- Processor 136
- Power Supply 138
- Power Supply 129 139
- A Connector Pin Assignments 144
- Headphone 145
- Line-in Audio 145
- Line-out Audio 145
- 4-Pin Power (for CPU) 145
- DVI Connector 147
- 24-Pin Power 148
- PCI Express 149
- B Power Cord Set Requirements 151
- Country-Specific Requirements 152
- C POST Error Messages 153
- Audible Codes 162
- Safety and Comfort 166
- Helpful Hints 167
- Solving General Problems 169
- Solving General Problems 161 171
- Solving Power Problems 172
- Solving Diskette Problems 173
- Solving Diskette Problems 165 175
- Solving Hard Drive Problems 176
- Solving Display Problems 181
- Solving Display Problems 173 183
- Solving Audio Problems 185
- Solving Printer Problems 187
- Solving Network Problems 191
- Solving Network Problems 183 193
- Solving Memory Problems 195
- Solving Processor Problems 196
- Solving Software Problems 203
- Contacting Customer Support 204
- Resetting the Password Jumper 206
- F Backup and Recovery 208
- Performing a Recovery 210
- Using F11 211
- G Specifications 213
- SFF Specifications 214
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