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7 Appendix E — Touch to Authenticate and

Job Release for Android Devices via HP

Access Control (HP AC)

The HP ePrint Enterprise app now enables authentication and Job release via HP Access Control (HPAC) for

Android devices.

The following sections contain help for enrolling to authentication and job release with Near Field

Communication (NFC) enabled printer and mobile devices.

7.1 Touch to Authenticate

Touch to Authenticate uses NFC to authenticate a user of a mobile device to a printer. This is similar to a

Proximity card solution, but uses a mobile device, NFC, and Wi-Fi instead of a proximity card and card

readers.

To enroll for Touch to Authenticate, complete the following steps:

1. Open HP ePrint Enterprise on a mobile device.

2. Go through settings on mobile device to enable HP AC.

3. From HP ePrint Enterprise Home screen, touch Mobile Device NFC to HPAC enabled printer

4. Mobile Device will communicate with HP AC server to indicate that a user is at the printer.

a. The first time a user does this, they must enroll their mobile device with the HP AC server, and are

prompted to log in to the printer.

b. Subsequent touches will not require the user to go through login (admin can force re-enrollment).

5. After touch occurs, the user is enrolled when they touch any HP AC enabled printer.

Notes:

Some Android devices running Jelly Bean versions 4.1.1 or 4.1.2 have noticed issues when connecting to

certain wireless networks. Attempted connections to these wireless networks cause a system error in the

Android device, which then reboots. (For more information about boot loop, see the

HP ePrint Enterprise

Troubleshooting Guide).

Many newer Android devices have an Auto Network Switch feature, which may detect a Wi-Fi that does have

internet access. In so, when Touch to Authenticate is used with the option enabled, the authentication

process will fail. (For more information about Resetting passcode, see the

HP ePrint Enterprise

Troubleshooting Guide).

7.2 Touch to Release

Touch to Release is the facility used to release jobs from an HP AC server using a mobile device app.

Touch to Release connectivity depends upon the following:

80 Chapter 7 Appendix E — Touch to Authenticate and Job Release for Android Devices via HP Access

Control (HP AC)

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HP ePrint Enterprise Installationsanleitung Seite 88