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Clear jams in Tray 1(Multi-purpose tray)
1. If the jammed sheet is visible and easily
accessible in Tray 1, pull it from Tray 1.
NOTE: If the sheet tears, make sure that all
of the fragments are removed before you
resume printing.
2. The jammed sheet may also be accessible by
removing Tray 2 and removing the jammed
sheet by pulling it to the right and then out of
the product.
3. If the jammed sheet is not visible or easily
accessible in Tray 1, open the left door to
access the jammed sheet.
122 Chapter 11 Solve problems ENWW
- OFFICEJET PRO X451 AND X551 1
- User Guide 3
- Table of contents 7
- 1 Product basics 15
- Product overview 16
- Environmental features 17
- Accessibility features 18
- Product views 18
- Front view (X551 Series) 19
- Back view 20
- Interface ports 21
- Control panel help system 25
- Jan 00 00 00:00a 27
- 2 Control panel menus 31
- Setup Menu 32
- Network menu 33
- Device Setup menu 36
- Tools menu 40
- Print Reports menu 41
- 3 Connect the product 43
- Supported network protocols 44
- Obtain the IP address 45
- Install the software 45
- Configure IP network settings 46
- HP ePrint 48
- Wizard (Officejet Pro X551) 49
- Pro X451 only) 50
- Priority for print settings 55
- 5 Use the product with Mac 59
- HP Utility features 60
- Supported utilities for Mac 62
- Solve problems with Mac 62
- 6 Paper and print media 63
- Supported paper sizes 64
- Table 6-3 Supported cards 66
- Load paper trays 69
- Configure trays 71
- 7 Ink cartridges 73
- Supplies views 74
- Manage ink cartridges 74
- Store and recycle supplies 75
- HP anticounterfeit website 75
- Replacement instructions 76
- Solve issues with supplies 78
- Genuine HP supply installed 82
- Incompatible <color> 82
- Install [color] cartridge 82
- Out of Ink <Color> 82
- Recommended action 83
- Print tasks (Windows) 85
- 72 Chapter 8 Print ENWW 86
- Create printing shortcuts 88
- Print tasks (Mac) 95
- Print a cover page with Mac 96
- Cancel a print job 98
- Create a booklet with Windows 105
- Cancel a print job with Mac 106
- Use HP ePrint 107
- AirPrint 109
- 100 Chapter 8 Print ENWW 114
- Adjust color 115
- Change the color options 116
- Use the HP EasyColor option 117
- 106 Chapter 9 Color ENWW 120
- 10 Manage and maintain 121
- About cookies 122
- Features 123
- Web Services tab 124
- Network tab 124
- Tools Tab 124
- Use HP Web Jetadmin software 125
- Product security features 125
- Control Panel Lock 126
- Administrator Settings 127
- Color Access Control 127
- Protected Protocols – HTTPS 127
- Firewall 127
- Economy settings 128
- Set Standby 129
- Set Sleep After Standby 129
- Schedule On/Off 129
- Clean the product 130
- Product updates 130
- 11 Solve problems 131
- Prevent paper jams 134
- Clear jams 135
- 7. Reinstall the duplexer 138
- 8. Close the left door 138
- Clear jams in Tray 2 139
- Clear jams in optional Tray 3 140
- Clear jams in the left door 141
- Clear jams in the output bin 143
- Clear jams in the duplexer 144
- Improve print quality 146
- Check the ink cartridges 151
- Section Ink cartridge 152
- 3 Magenta 153
- 4 Yellow 153
- Clean ink smears 154
- Clean the printhead 154
- The product does not print 156
- The product prints slowly 157
- Solve network problems 158
- A Supplies and accessories 167
- B Service and support 169
- End User License Agreement 170
- Customer support 173
- C Product specifications 175
- Physical specifications 176
- Acoustic emissions 176
- Environmental specifications 176
- (continued) 177
- Protecting the environment 179
- Ozone production 179
- Power consumption 180
- Paper use 180
- Plastics 180
- HP Officejet print supplies 180
- United States and Puerto Rico 181
- Material restrictions 182
- Electronic Hardware Recycling 183
- Chemical substances 183
- For more information 185
- Substances Table (China) 185
- (Ukraine) 186
- (Vietnam) 186
- E Regulatory information 187
- VCCI statement (Japan) 188
- Power cord instructions 188
- Power cord statement (Japan) 188
- EMC statement (Korea) 188
- GS statement (Germany) 189
- Australia statement 190
- Brazil ANATEL statement 190
- Canadian statements 191
- Japan statement 191
- Korean statement 191
- Taiwan statement 191
- Mexico statement 192
- F How do I? 193
- Third-party licenses 199
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