Hp Traffic Director sa7220 Bedienungsanleitung Seite 315
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A P P E N D I X E Troubleshooting
303
Troubleshooting
This section contains descriptions of possible difficulties followed by
possible causes and suggestions for solutions.
The table below contains the troubleshooting guide for the HP e-
Commerce Traffic Director Server Appliance SA8200/SA8220, the
HP Traffic Director Server Appliance SA7200/SA7220.
Problem Possible Cause Solution
Cannot ping the VIP Route role/protocol
configuration is
incorrect.
Ensure that the route role and protocol are set
correctly. Route role must be set to
“standalone” and protocol must be set to
“none.”
Cannot run the GUI
Administrative
interface
DNS name resolution is
incomplete.
To run the GUI, the
SA8220 must be able to
resolve its own hostname via DNS, both
forward and reverse. The client machine on
which the browser is running must also be able
to resolve its own hostname using DNS, both
forward and reverse.
GUI Administrative
interface
initialization fails
DNS name resolution is
incomplete.
The client machine's host name must be DNS-
resolvable by the
SA8220. If DNS is not used,
use the config sys hosts add command
at the CLI to add the client's hostname to the
SA8220's local host file. The SA8220 also
needs to be added to the client machine's local
hosts file. For Windows* NT*, the hosts file is
located in
c:\winnt\System32\drivers\etc
directory. For Solaris*, edit the /etc/
nsswitch.conf to allow for local
resolution. For UNIX*, the hosts file is located
in /etc. The format of the entry is: <IP>
<
SA8220Name>
<FullyQualifiedDomainName>
Example: 10.1.1.2 Broker1
Broker1.mycompany.com
- Contents 3
- Chapter 3: Boot Monitor 41 5
- Chapter 6: Scenarios 207 8
- Chapter 7: SNMP Support 233 9
- Regulatory Information 309 11
- Support Services 325 11
- Glossary 329 11
- Introduction 13
- Appliances 14
- Assumptions 15
- Benefits 15
- Specifications 18
- SA7200 SA7220 SA8200/ 19
- Typographic Conventions 21
- Theory of 23
- Operations 23
- General Operating Principles 24
- Layer 4 (HOT) Services 25
- Limitations 26
- Sticky Options 27
- Sticky Persistence 28
- Sticky-timeout 28
- Fundamentals 30
- Server Server Server 31
- HTTPS Redirect 32
- Client Authentication 33
- HTTP Header Option Fields 34
- Balancing 35
- Multiple 35
- Routing with 39
- Dual Interfaces 39
- Prioritization 40
- Method for VIP 42
- Addresses 42
- Detection 43
- HTTP Error Detection 44
- Serial Cable 45
- Failover 45
- Replicating the Configuration 49
- Status Information 49
- Boot Monitor 53
- Using the Boot Monitor CLI 54
- Accessing the 55
- Parameter Setting 62
- 10.6.3.200 63
- 10.6.5.200 63
- NOTE: Example 2 is for 67
- United States time (US) 67
- NOTE: Example 3 is for 68
- GMT or US 68
- Example: 69
- Graphical User 71
- Before You Begin 72
- Logon Screen 73
- Topology Screen 75
- Topology Screen Toolbar 76
- Online Help 76
- Topology Screen Elements 77
- Window Controls 78
- Policy Manager Screen 79
- Manager’s 81
- Pop-up Menu 81
- Policy Groups 81
- Creating Policy Groups 82
- Throttling 83
- Deleting Policy Groups 83
- Services 84
- Balance Strategy 87
- Deleting Services 88
- Deleting Servers 93
- Administration Screen 94
- Software Tab 95
- System Software 96
- Agent Software 97
- 4. Click Yes 100
- 5. Click Yes 100
- Users Tab 101
- Routing Tab 104
- System Role 105
- Active Routing Protocol 105
- RIP Protocol 105
- OSPF Protocol 106
- Security Tab 107
- Source IP Filtering 108
- Access Options 108
- SNMP Tab 113
- Multi-Site Tab 115
- Logging Tab 116
- Viewing the Log File 117
- Configuration Screen 119
- Viewing 122
- Configuration 122
- Resetting the 124
- Factory 124
- Security 125
- Sending and 126
- Retrieving 126
- Tools Screen 127
- C H A P T E R 4 Tools Screen 129
- Nslookup 133
- Traceroute 139
- Statistics Screen 140
- Graph Options 142
- Selection List 143
- Window Options 143
- Graphing Statistics 144
- Command Line 145
- Interface 145
- CLI Introduction 146
- HP SA8220#info 147
- Syntax Description 148
- Global System 149
- Commands 149
- Logging 155
- NOTE: Expressions do 156
- Management 164
- Routing 172
- Policy Group 175
- [enable 176
- (SA8200/ 197
- SA8220 only) 197
- <CIPHERSUITE> 208
- <mailhost> 212
- Command Description 218
- Scenarios 219
- Client Broker Server 220
- Prerequisites for Scenario 1 221
- Procedure for Scenario 1 221
- Internet 226
- Prerequisites for Scenario 2 227
- Procedure for Scenario 2 227
- Client Broker Server 229
- Prerequisites for Scenario 3 230
- Procedure for Scenario 3 230
- RIP v1, RIP v2 or OSPF 237
- For example: 237
- Scenario 5: 238
- Using SSL 238
- Acceleration 238
- Procedure for Scenario 5 239
- Scenario 6: 240
- Using CRLs 240
- Procedure for Scenario 6 241
- You will see: 244
- SNMP Support 245
- Using SNMP 246
- HP MIB Tree 247
- Supported MIBs 248
- Where to find MIB Files 248
- Trap Summary 254
- C H A P T E R 7 Using SNMP 255
- Software Updates 259
- Updating Your System Software 260
- Rebooting with 262
- Installation 262
- Upgrading 263
- Under Serial 263
- Cable Failover 263
- <filename> 266
- SSL Configuration 267
- Copying and 268
- Pasting Keys 268
- Certificates 268
- Obtaining a 269
- Certificate 269
- Importing 270
- Keys into the 270
- Creating a new 272
- Key/Certificate 272
- Using Global 273
- Generating a Client CA 275
- Generating a CRL 276
- Revoking a Certificate 277
- Using Ciphers with the SA8220 277
- HTTP Header Information 279
- Failover Method 281
- Dependencies 281
- Configuring Out-of 285
- Path Return 285
- Windows 2000 Control Panel 286
- Add/Remove Hardware Wizard 287
- Choose a Hardware Task Screen 288
- Devices List 289
- Find New Hardware Screen 290
- Hardware Type Screen 291
- 12.Click Network Adapters 291
- Select Network Adapter Screen 292
- 18.Click Finish 294
- Set the 300
- Loopback 300
- Network Adapter Setting 301
- 4. Click the Adapters tab 301
- 5. Click Add 301
- MS Loopback Adapter Installed 304
- 9. Click the Protocols tab 304
- Protocol Settings 305
- 11. Click Properties 305
- Using IIS 3.0 307
- Using IIS 4.0 308
- UNIX* machine 309
- Diagnostics and 311
- Troubleshooting 311
- Diagnostic 312
- Boot-time LED Diagnostics 313
- Run time LED Diagnostics 313
- Run time Errors 314
- SA8220 to route 318
- SA8220. The client 318
- Cleaning the Dust 319
- Regulatory 321
- Information 321
- VCCI Statement 322
- Australia 322
- CE Compliance Statement 324
- CISPR 22 Statement 324
- R E G U L A T O R Y WARNING 325
- AVERTISSEMENT 326
- R E G U L A T O R Y WARNUNG 327
- AVVERTENZA 328
- ADVERTENCIAS 329
- Wichtige Sicherheitshinweise 330
- Software License 333
- Agreements 333
- Glossary 337
- Support Services 341
- Support for your SA8220 341
- U.S. and 341
- Latin America 344
- Countries 344
- Numerics 345
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