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Inhaltsverzeichnis

Seite 1 - Technical Reference Guide

HP xw4400 Workstation Service andTechnical Reference GuideUser Guide

Seite 2

Error messages ... 189Err

Seite 3

4. Connect the power, drive, and audio (if required) cables to the drive and system board. On Linuxsystems, connect the audio cable to the AUX-IN conn

Seite 4

3. Lift the green drive-lock release tab 1 and gently slide the drive 2 out at the same time.Figure 4-41 Removing the diskette drive from the chassis

Seite 5 - Table of contents

2. Disconnect the data 1 and power 2 cables from the hard drive.Figure 4-42 Removing the hard drive3. Lift up on the green drive-lock release tab 1 a

Seite 6

2. Attach a SAS-to-SATA cable adapter to the connector on the hard drive.Figure 4-44 Attaching the adapter3. Push the drive 1 into the selected bay u

Seite 7

7. Connect the hard drive LED cable from the card to the hard drive LED connector on the systemboard. You can find the location of this connector on t

Seite 8

3. Lift up on the green drive-lock release tab 1 and slide the hard drive 2 out of the chassis.Figure 4-48 Removing the hard driveTo install one or t

Seite 9

5. Connect the data cable from the hard drive 1 to the serial ATA port 2. SATA0 port is shown in thefollowing illustration.●Connect SATA 0 to SATA0.●C

Seite 10

2. Place the hard drive in the bracket 1 and secure with American National screws 2 as shown in thefollowing illustration.Figure 4-51 Installing hard

Seite 11 - 1 Product overview

5. Connect the power cables (not shown).Figure 4-53 Connecting the data cable to the system boardCPU heatsink NOTE The following illustrated CPU hea

Seite 12 - Product features

2. Loosen the four processor screws slowly and evenly. Loosen one pair of diagonally oppositescrews 1 until the screw shanks disengage from the system

Seite 13 - Rear panel components

1 Product overviewThis chapter presents an overview of the hardware components of the HP xw4400 Workstation.●Product features on page 2●Product specif

Seite 14

To replace the CPU heatsink:1. Disconnect power from the system (Predisassembly procedures on page 60). Remove the sideaccess panel (Side access panel

Seite 15 - ENWW Product features 5

3. Pull the processor 3 straight out of the socket. .Figure 4-56 Raising the processor socket handleCAUTION Avoid bending the protrusions in the CPU

Seite 16 - Product specifications

3. Align the triangle on the top of the processor with the triangle on the corner of the processor socketand install the processor into the socket. En

Seite 17 - Power consumption

4. Slide the system board toward the front of the chassis and then lift it 2 out of the unit. .Figure 4-58 Removing the system boardTo replace the sy

Seite 18 - Table 1-9 Energy consumption

104 Chapter 4 Removal and replacement procedures ENWW

Seite 19 - Environmental specifications

5 System diagnostics andtroubleshootingThis chapter discusses the tools available for diagnosing and troubleshooting system issues.●E-Support on page

Seite 20

E-SupportHelp & Support Center and E-SupportHelp & Support Center (HSC) provides online access to technical support information, software upda

Seite 21 - ENERGY STAR

Troubleshooting checklistBefore running any of the diagnostic utilities, use the following checklist to find possible solutions forworkstation or soft

Seite 22 - Hyper-Threading Technology

LED color definitions An LED light exists on the front panel of your workstation. The following table describes what each colorsignifies.Table 5-1 LE

Seite 23 - Dual-core CPUs

HP Insight Diagnostics Offline EditionThe diagnostics utility enables you to perform testing and to view critical computer hardware andsoftware config

Seite 24 - HP Cool Tools

Product featuresComponent viewThe following image shows a typical HP xw4400 workstation. Drive configurations can vary.For complete and current inform

Seite 25

To start the diagnostic utility on the Documentation Library CD:1. Power on your workstation and press the F10 key during the initial boot process to

Seite 26

Architecture—Shows the type of bus the computer uses as well as BIOS information. In addition, if thebus is PCI, information about the PCI configurati

Seite 27 - Linux-enabled workstations

While tests are being performed, you can monitor the progress by viewing the Status tab. Any errorsthat are detected are summarized in the Error Log.

Seite 28

Help tabThe Help tab has three views:●HP Insight Diagnostics—Provides introductory and detailed information about Insight FieldDiagnostics.●Error Code

Seite 29 - HP software

Diagnostic error codesThis sections provides an overview of the diagnostic LEDs and error codes that are related to yourworkstation.Diagnostic LED cod

Seite 30 - The RestorePlus! process

Chassis indicator LEDs Power LED and soundactivityDiagnosis and service actionBlinks red 3 times, once persecond, then 2-second pause,3 beepsCPU not i

Seite 31 - Recovery Partition

Chassis indicator LEDs Power LED and soundactivityDiagnosis and service actionBlinks red 8 times, once persecond, then 2-second pause,8 beepsInvalid R

Seite 32 - Protecting the software

Troubleshooting scenarios and solutionsThis section presents an extensive overview of various troubleshooting scenarios and includes possiblesolutions

Seite 33 - Ordering backup software

Problem Cause Possible SolutionPress and hold the power button for less than 4 seconds. IfHDD LED does not illuminate, then:1. Verify that the unit is

Seite 34

Figure 5-1 Testing power supply with BIST LEDTable 5-4 Power supply problemsProblem Cause SolutionPower supply shuts downintermittently.Power supply

Seite 35 - 3 System management

Front panel components The following image shows a typical HP xw4400 Workstation. Drive configurations can vary.Figure 1-2 Front panel componentsTab

Seite 36 - Computer Setup (F10) Utility

Problem Cause SolutionWorkstation powered offautomatically and the Power LEDflashes red 2 times, once everysecond, followed by a 2-secondpause.Process

Seite 37 - BIOS ROM

Problem Cause SolutionDiskette drive cannot write to adiskette.Diskette is not formatted. Format the diskette.Diskette is write-protected. Use another

Seite 38

SolvingTable 5-6 Hard drive problems Problem Cause SolutionHard drive error occurs. Hard disk has bad sectors orhas failed.Use a utility to locate a

Seite 39

Solving display problems Table 5-7 Display problemsProblem Cause SolutionBlank screen (no video). The cable connections are notcorrect.Verify the cab

Seite 40

Problem Cause SolutionBlurry video or requestedresolution cannot be set.If the graphics controller wasupgraded, the correct videodrivers might not be

Seite 41

Problem Cause SolutionDigital CD audio isnot enabled.Enable digital CD audio:1. From the Control Panel, select System.2. On the Hardware tab, click th

Seite 42

Problem Cause SolutionThe correct printer driver forthe application is not installed.1. Install the correct printer driver for the application.2. Try

Seite 43 - Heading Option Description

Problem Cause SolutionProgram in use has stoppedresponding to commands.Shut down the workstation using the keyboard and thenrestart the workstation.Mo

Seite 44 - Desktop management

Solving hardware installation problemsYou might need to reconfigure the workstation when you add or remove hardware, such as an additionaldiskette dri

Seite 45 - HP Client Manager Software

Solving network problems These guidelines do not discuss the process of debugging the network cabling.Table 5-13 Network problemsProblem Cause Soluti

Seite 46 - Subscriber’s Choice

Figure 1-3 Rear panel componentsTable 1-3 Rear panel componentsItem Description Item Description1 Power supply Built-In Self Test (BIST) LED 9

Seite 47 - ROM flash

Problem Cause SolutionThe expansion board installed is anetwork card and conflicts with theembedded network card.Under the Computer Setup Advanced men

Seite 48 - Replicating the setup

Problem Cause Solution3. Replace third-party memory with HP memory.4. Replace the system board.Solving processor problems Table 5-15 Processor proble

Seite 49

Problem Cause SolutionWindows does not detect theCD-ROM or DVD-ROM drive.1. Use Device Manager to remove or uninstall thedevice in question.2. Restart

Seite 50 - World wide website

Problem Cause Solution4. In the Device Manager area, click the DeviceManager button.5. Double-click Ports (COM & LPT).6. Right-click the COM port

Seite 51 - Asset tracking and security

POST and error messagesPOST is a program run at startup that initializes and runs some tests on installed hardware. An audibleand/or visual message oc

Seite 52 - Password security

Screen message Probable cause Recommended action162—System Options Not Set Configuration incorrect. RTC batterymight need to be replaced.1. Run Comput

Seite 53

Screen message Probable cause Recommended action214—DIMM ConfigurationWarningDIMMs not installed correctly (notpaired correctly).See the illustration

Seite 54

Screen message Probable cause Recommended action501—Display Adapter Failure Graphics display controller. 1. Reseat the graphics card (if applicable).2

Seite 55

Screen message Probable cause Recommended action917—Front Audio NotConnectedThe front audio cable is not connected. Connect front audio cable.918—Fron

Seite 56

Screen message Probable cause Recommended action1203—Game Port AddressConflict DetectedDevice IRQ address conflicts withanother device.Reset the IRQ17

Seite 57

Figure 1-4 Serial number and COA label locationENWW Product features 5

Seite 58 - Hood lock (smart cover lock)

Screen message Probable cause Recommended action1792—Secondary DiskController FailureHard drive circuitry error. 1. Run Computer Setup (F10 Setup).2.

Seite 59

Screen message Probable cause Recommended actionInvalid Electronic SerialNumberElectronic serial number has becomecorrupted.Run Computer Setup. If Set

Seite 60

142 Chapter 5 System diagnostics and troubleshooting ENWW

Seite 61 - Thermal sensor

A Appendix A — SAS devicesENWW 143

Seite 62

Supported SAS RAID configurationsNOTE This section does not apply to configuring RAID in the Linux environment. For RAID inthe Linux environment, con

Seite 63

SAS RAID 0 configurationFollow the steps below to configure an Integrated Striped (IS) volume with the BIOS-based configurationutility. The configurat

Seite 64 - Service considerations

SAS RAID 1 configurationFollow the steps below to configure an Integrated Mirroring (IM) volume with the BIOS-basedconfiguration utility. The configur

Seite 65 - Grounding the work area

6. (Optional) Use the arrow keys to select a hot spare disk for the IM volume. Select Yes as the valuefor the Hot Spare column.7. When you have select

Seite 66

SAS RAID 1E configurationFollow the steps below to configure an Integrated Mirroring Extended (IME) volume with the BIOS-basedconfiguration utility. T

Seite 67 - Cables and connectors

6. (Optional) Use the arrow keys to select a hot spare disk for the IME volume. Select Yes as thevalue for the Hot Spare column.7. When you have selec

Seite 68 - Lithium coin cell battery

Product specifications The following table lists the physical dimensions for the HP xw4400 Workstation.Table 1-4 Physical characteristicsWeight (typi

Seite 69 - Customer Self-Repair

150 Appendix A Appendix A — SAS devices ENWW

Seite 70 - Predisassembly procedures

B Appendix B — SATA devicesThis appendix describes how to use the Intel Matrix Storage Manager option ROM Configuration Utilityto set up and manage SA

Seite 71 - System board components

Attaching SATA HDDsAttach the required number of SATA HDDs for the desired RAID level.●RAID 0: Two to three HDDs●RAID 1: Two HDDs●RAID 5: Three HDDs15

Seite 72 - System board architecture

Configuring system BIOSConfigure the system BIOS to enable embedded SATA RAID functionality.1. Press F10 to enter the system BIOS setup.2. Use the arr

Seite 73 - Disassembly order

Creating RAID volumesUse the Intel Matrix Storage Manager option ROM Configuration Utility to create RAID volumes.1. Press Ctrl+I when prompted to ent

Seite 74 - Security lock (optional)

Deleting RAID volumesUse the Intel Matrix Storage Manager option ROM Configuration Utility to delete RAID volumes.1. Use the up or down arrow key to h

Seite 75 - Cable lock (optional)

156 Appendix B Appendix B — SATA devices ENWW

Seite 76 - Side access panel

C Appendix C — Connector pinsENWW 157

Seite 77 - Bezel blanks

Connector pin descriptionsKeyboard connector Pin Signal 123DataUnusedGround456+5 VDCClockUnused Mouse connector Pin Signal 123DataUnusedGrou

Seite 78

Parallel connectorPin Signal Pin Signal Pin Signal123StrobeData Bit 0Data Bit 1789Data Bit 5Data Bit 6Data Bit 7131415Select AutoLinefeedError456Data

Seite 79

Power supply specificationsTable 1-6 Power supply specificationsPower supply 460 watt custom power supply – (Wide Ranging, Active PFC)Operating volta

Seite 80

1 power2 gnd3 tpb-4 tpb+5 tpa-6 tpa+Microphone connector (1/8 inch) Pin Signal 1 (Tip)2 (Ring)3 (Shield)AudioPowerGroundHeadphone connector (1/8 in

Seite 81 - System speaker

SATA connectorPin Signal Pin Signal Pin Signal Data Cable Power Cable Power Cable S1 Ground P1 3.3-V power P8 5-V powerS2* A+ P2 3.3-V power

Seite 82 - Power supply

SAS connectorSegment Pin Backplane receptacle Plug and cablereceptaclesSecondary signal segmentS8 SIGNAL GROUNDS9TS+ RS+S10 TS- RS-S11 SIGNAL GROUNDS1

Seite 83 - System fan assembly

VGA connector Pin Signal Pin Signal Pin Signal 1 2 3 Red Analog GreenAnalog BlueAnalog6 7 8 GroundGroundGround11 1213Monitor ID DDC Seri

Seite 84 - Memory module requirements

ATA/ATAPI (IDE) standard drive cable connectorPin Signal Pin Signal Pin Signal1 2 34 5Reset GroundDD7 DD8 DD615 1617 1819DD1 DD14 DD0DD15 Gr

Seite 85 - Required loading order

6-Pin power (auxiliary system board) connector P8 Pin Color Signal46311 BLK w/ORG +3.3V2 BLK w/ORG +3.3V3 YEL +12V-A4 BLK GND5 BLK GND6 YEL -12V8-Pin

Seite 86 - PCI Slots

6-Pin power (auxiliary PCI Express) Pin Color Signal46311 YEL +12V-C2 YEL +12V-C3 YEL +12V-C4 BLK GND5 BLK GND6BLK GND166 Appendix C Appendix C — C

Seite 87 - PCI retainer

D Appendix D — System boarddesignatorsThis appendix lists the system board designators for this system.Designator Silkscreen ComponentMH02-03, MH06-09

Seite 88 - PCI Express

Designator Silkscreen ComponentP25 INT USB Internal USB headerP29 HDD LED HDD LED connectorP5 CONTROL PANEL Main power/HDD LED/internal speakerconnect

Seite 89

E Appendix E — Routine careENWW 169

Seite 90

Sleep (S3)* 3.3 W 2.6 W 6.9 W 6.1 W 3.3 W 2.5 WPower off (S5) 1.9 W 1.2 W 5.4 W 4.8 W 1.9 W 1.2 W* Values are approximate.NOTE To reach zero power con

Seite 91 - IEEE-1394 (optional)

General cleaning safety precautions ●Never use solvents or flammable solutions to clean the workstation.●Never immerse any component in water or clean

Seite 92

Maximizing the airflow●Keep your workstation in an area where the airflow is not obstructed.●Keep the unit off of surfaces where dust can gather.●Keep

Seite 93 - Battery

Cleaning the workstation case●Follow the safety precautions presented in before cleaning the workstation.●To remove light stains or dirt, use plain wa

Seite 94 - Power connections to drives

Cleaning the keyboard CAUTION Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys. ●Follow the safety

Seite 95

Cleaning the monitor ●Follow the safety precautions presented in Service considerations on page 54 before cleaning thekeyboard.●To clean the monitor,

Seite 96

Cleaning the mouse1. Follow the safety precautions presented in Service considerations on page 54 before cleaning themouse.2. Remove the mouse ball fr

Seite 97

176 Appendix E Appendix E — Routine care ENWW

Seite 98

F Appendix F — Additional passwordsecurity and resetting CMOSThis workstation supports the following security password features, which can be establis

Seite 99

Resetting the password jumperTo disable the power-on or setup password features and clear the power-on and setup passwords:1. Shut down the operating

Seite 100 - Diskette drive (optional)

Clearing and Resetting the CMOSThe CMOS of the workstation stores password information and information about the workstationconfiguration. This sectio

Seite 101 - SAS hard drive

Table 1-10 Heat dissipation**115 VAC 230 VAC 100 VACLANenabledLAN disabled LAN enabled LAN disabled LAN enabled LAN disabledWindows idle (SO) 399 btu

Seite 102

Using Computer Setup to Reset CMOS1. To reset CMOS using Computer Setup, access the Computer Setup (F10) Utilities menu. Whenthe Computer Setup messag

Seite 103

G Appendix G — Quick troubleshootingflowchartsThis appendix presents some quick troubleshooting flowcharts for the following issues:●Initial troublesh

Seite 104 - SATA hard drive

Initial troubleshooting182 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 105

No powerNo power, part 1ENWW No power 183

Seite 106

No power, part 2184 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 107

No power, part 3ENWW No power 185

Seite 108 - CPU heatsink

No videoNo video, part 1186 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 109

No video, part 2ENWW No video 187

Seite 110 - Processor

No video, part 3188 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 111

Error messagesError messages, part 1ENWW Error messages 189

Seite 112 - System board

Copyright Information© 2006 Copyright Hewlett-Packard Development Company, L.P.WarrantyHewlett-Packard Company shall not be liable for technical or ed

Seite 113

NOTE Values represent individual shock events andare not indicative of repetitive shock events.Vibration (operating) Operating random: 0.5 G rms, 5–30

Seite 114

Error messages, part 2190 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 115 - 5 System diagnostics and

Error messages, part 3ENWW Error messages 191

Seite 116 - E-Support

No operating system loading192 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 117 - Troubleshooting checklist

No operating system loading from hard driveNo operating loading from hard drive, part 1ENWW No operating system loading from hard drive 193

Seite 118 - LED color definitions

No operating system loading from hard drive, part 2194 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 119 - Diagnostic Utility on CD

No operating system loading from hard drive, part 3ENWW No operating system loading from hard drive 195

Seite 120 - User Interface

No operating system loading from diskette drive196 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 121 - Test tab

No operating system loading from CD-ROM driveENWW No operating system loading from CD-ROM drive 197

Seite 122 - Status tab

No operating system loading from network198 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 123 - Help tab

Non-functioning deviceENWW Non-functioning device 199

Seite 124 - Diagnostic error codes

ENERGY STAR The ENERGY STAR® program, a government-backed initiative, promotes energy efficiency byidentifying ways to reduce energy consumption. Sele

Seite 125

200 Appendix G Appendix G — Quick troubleshooting flowcharts ENWW

Seite 126

Hyper-Threading TechnologyHT Technology is a high performance technology, developed by Intel, that allows a single processor toexecute multiple thread

Seite 127 - Solving minor problems

Dual-core CPUsThe HP xw4400 Workstation contains a dual-core processor. Like HT Technology, dual-core processorsenable better performance over traditi

Seite 128 - Solving power supply problems

HP Cool ToolsHP xw4400 Workstation comes preloaded with additional software that is not automatically installedwhen you first boot your system. Additi

Seite 129 - Power supply shuts down

2 Installing or restoring the operatingsystemThis chapter describes the installation and restoration of the operating system.●Installing the operating

Seite 130 - Solving diskette problems

Installing the operating system and softwareThe following sections discuss operating system and HP software installation procedures.Microsoft Windows

Seite 131

Linux does not support mixed drive types for a manufacturing preload. When restoring the operatingsystem, mixed drive types can be handled with the re

Seite 132

Installing the Linux operating systemTo install the Linux operating system on your Linux-enabled system, follow the instructions for Restoringthe Linu

Seite 133 - Solving display problems

HP softwareThe following HP software may be installed on your workstation depending on the operating system andoptions:●Computer Setup (F10) Utilities

Seite 134 - Solving audio problems

Trademark CreditsThe HP Invent logo is a trademark of Hewlett-Packard Company inthe U.S. and other countries.Microsoft and Windows are trademarks of M

Seite 135 - Solving printer problems

Restoring the Windows operating systemYour workstation has a several methods to restore your Windows XP operating system to a near-factorystate, or to

Seite 136

HP Backup and Recovery Manager restore pointsHP Backup and Recovery Manager is preinstalled on your workstation. This software allows you tobackup and

Seite 137

Protecting the softwareTo protect software from loss or damage, keep a backup copy of all system software, applications, andrelated files stored on th

Seite 138

Ordering backup softwareIf you are unable to create system recovery CDs or DVDs, the HP Restore Plus CD set can be obtainedthrough product support on

Seite 139 - Solving network problems

24 Chapter 2 Installing or restoring the operating system ENWW

Seite 140 - Solving memory problems

3 System managementThis section describes the various tools and utilities that allow for the system management of theworkstation.●Computer Setup (F10)

Seite 141 - Solving processor problems

Computer Setup (F10) UtilityThe Computer Setup (F10) Utility enables you to:●Change factory default settings and set or change the system configuratio

Seite 142

●Replicate your system setup by saving system configuration information on diskette and restoringit on one or more workstations.●Execute self-tests on

Seite 143

4. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down)keys to select the option you want, and press Ent

Seite 144 - POST and error messages

Heading Option DescriptionIgnore Changesand ExitExits Computer Setup without applying or saving any changes.Save Changesand ExitSaves changes to syste

Seite 146

Heading Option DescriptionEnables/disables SATA controller #0.Secondary SATA ControllerEnables/disables SATA controller #1.DPS Self-test Enables you t

Seite 147

Heading Option DescriptionSystem IDs Allows you to set:●Asset tag (16-byte identifier) and ownership tag (80-byte identifier displayed during POST).●U

Seite 148

Heading Option DescriptionOnboardDevices Enables you to set resources for or disable onboard system devices (serial ports, USB ports,diskette controll

Seite 149

Heading Option DescriptionSlot 6 PCI Configures the option ROM and latency timer.**These options should be used by advanced users only.Table 3-1 Comp

Seite 150

Desktop managementHP Client Management Solutions (available for download from http://www.hp.com/go/easydeploy)provides standards-based solutions for m

Seite 151

the process. The default boot order is a BIOS configuration setting that can be changed to alwaysattempt to PXE boot.HP and Altiris have partnered to

Seite 152

●Help desk and problem resolution●Managing help desk tickets●Remote troubleshooting●Remote problem resolution●Client disaster recovery●Software and op

Seite 153 - A Appendix A — SAS devices

ROM flashThe workstation comes with a programmable flash ROM. By establishing a setup password in theComputer Setup (F10) Utility, you can protect the

Seite 154

To recover the system after it enters Boot Block recovery mode:1. If there is a diskette in the diskette drive or a CD in the CD drive, remove the dis

Seite 155 - SAS RAID 0 configuration

Copying to a single workstationCAUTION A setup configuration is model-specific. File system corruption can result if sourceand target workstations are

Seite 156 - SAS RAID 1 configuration

Table of contents1 Product overviewProduct features ...

Seite 157

NOTE If you do not press the F10 key at the appropriate time, you must restart theworkstation and press and hold the F10 key again to access the utili

Seite 158 - SAS RAID 1E configuration

HP has made the task of locating, accessing, evaluating, and installing the latest support software easier.You can download the software from http://w

Seite 159

Table 3-3 Security Features Overview Feature Purpose How it is establishedRemovable Media Boot Control Prevents booting from the removable mediadriv

Seite 160

3. Select Security>Setup Password and follow the on-screen instructions.4. Before exiting, select File>Save Changes and Exit.Establishing a powe

Seite 161 - B Appendix B — SATA devices

To enter a setup password:1. Restart the workstation.2. As soon as the workstation is powered on, press and hold the F10 key until you enter the Compu

Seite 162 - Attaching SATA HDDs

Deleting a power-on or setup password1. Power on or restart the workstation.2. To delete the power-on password, go to step 3.To delete the Setup Passw

Seite 163 - Configuring system BIOS

Clearing passwordsIf you forget your password, you cannot access the workstation. See the section on resetting thepassword jumper for instructions on

Seite 164 - Creating RAID volumes

Using DriveLockWhen one or more hard drives that support the ATA Security command set are detected, the DriveLockoption appears under the Security men

Seite 165 - Deleting RAID volumes

In a single drive system, if the drive is drive-locked, then the system will most likely not boot to theoperating system. The system may try to boot f

Seite 166

CAUTION For maximum cover lock security, be sure to establish a setup password. The setuppassword prevents unauthorized access to the Computer Setup u

Seite 167 - C Appendix C — Connector pins

Restoring from the HP Backup and Recovery Manager restore point CD or DVDs ... 21Restoring from the HP Backup and Recovery Manager restore poin

Seite 168 - Connector pin descriptions

To obtain the FailSafe Key, complete any one of the following tasks:●Contact your authorized HP reseller or service provider.●Access the HP website (h

Seite 169

Drive Protection SystemThe Drive Protection System(DPS) is a diagnostic tool built into the hard drives that is installed in selectHP workstations. th

Seite 170

52 Chapter 3 System management ENWW

Seite 171

4 Removal and replacement proceduresThis chapter describes removal and replacement procedures of most internal components.●Service considerations on p

Seite 172

Service considerationsThe following sections discuss service considerations that should be reviewed and practiced beforeremoving and replacing any sys

Seite 173

Preventing electrostatic damage to equipmentMany electronic components are sensitive to ESD. Circuitry design and structure determine the degreeof se

Seite 174

●Keep work area free of nonconductive materials, such as ordinary plastic assembly aids andStyrofoam.●Use field service tools, such as cutters, screwd

Seite 175

If necessary, additional drive guide screws are provided on the system chassis. There are eight Metricscrews located on the chassis near the 5.25-inch

Seite 176

Hard drivesHandle hard drives as delicate, precision components, avoiding all physical shock and vibration. Thisguideline applies to failed drives as

Seite 177 - D Appendix D — System board

Customer Self-RepairCustomer Self-Repair enables you to obtain replacement parts and install them yourself on yourworkstation. See http://www.hp.com/g

Seite 178

Clearing Passwords ... 50Cable lock provision (optional) ...

Seite 179 - E Appendix E — Routine care

Predisassembly proceduresPerform the following steps before servicing the workstation:1. Close any open software applications.2. Remove any diskettes

Seite 180

System board componentsThe following image shows the system board connectors and sockets on the HP xw4400 Workstation.Figure 4-2 System board identif

Seite 181 - Maximizing the airflow

System board architecture The following image shows the HP xw4400 Workstation block diagram.Figure 4-3 System board block diagram62 Chapter 4 Remov

Seite 182 - Cleaning the workstation case

Steps for removal and replacement of componentsThis section discusses the procedures necessary to remove and install various hardware componentson you

Seite 183 - Cleaning the keyboard

Front fan removal(optional) (Front PCI cardguide and fan removal(optional) on page 82)Battery (Batteryon page 83)Hard drive (SAS harddrive on page 91)

Seite 184 - Cleaning the monitor

Cable lock (optional)If a cable lock is installed, remove it before servicing the unit. To remove the cable lock, unlock it andpull it out of the cab

Seite 185 - Cleaning the mouse

2. Remove the screw attaching the lock to the chassis.Side access panel Before accessing the internal components of the workstation, the side access

Seite 186

To replace the side access panel, align the bottom groove of the side access panel with the bottom edgeof the chassis, rotate the side access panel to

Seite 187

Figure 4-8 Removing the bezel blanksNOTE The bezel blanks are keyed to assist you in replacing the blanks. Also, the subpanel canbe rotated 90 degree

Seite 188

Solenoid hood lock (Smart cover lock) (optional)To remove the hood lock:1. Disconnect power from the system (Predisassembly procedures on page 60) and

Seite 190

6. Pull the front panel I/O device assembly out about two inches away 4 from the chassis.7. Pull the front panel cables through the chassis and out th

Seite 191

Power buttonTo remove the power button:1. Disconnect power from the system (Predisassembly procedures on page 60), remove the sideaccess panel (Side a

Seite 192 - Initial troubleshooting

3. Remove the four screws 2 securing the speaker to the chassis and lift the speaker out 3 of thechassis.Figure 4-14 Removing the speakerTo replace t

Seite 193 - No power

Figure 4-15 Removing the power supplyTo replace the power supply, reverse the previous steps.System fan assemblyTo remove the system fan assembly:1.

Seite 194 - No power, part 2

CAUTION When replacing the system fan, be sure that the fan is situated so that the airflowdirection arrow is pointing toward the rear of the chassis.

Seite 195 - No power, part 3

NOTE DIMMs and their sockets are keyed for proper installation. Be sure these guides line upwhen installing DIMMs.●Use only industry-standard, unbuffe

Seite 196 - No video

Figure 4-19 Installing a memory modulePCI SlotsThis section contains information on PCI slots.Your workstation contains three PCI slots, one PCI Expr

Seite 197 - No video, part 2

3 PCI Express x16 (4) 25W4 PCI Express x 1 25W5 PCI 32/33 25W6 PCI 32/33 25W* In addition to these slot power specifications, the overall power consum

Seite 198 - No video, part 3

3. Secure the bracket with two screws 3.Figure 4-22 Installing the PCI retainerPCI Express PCI Express is a point-to-point architecture and uses a

Seite 199 - Error messages

If removing another type of PCI Express card, lift the card out of the chassis. You do not need topress in on the “hockey stick” lever.4. Install a PC

Seite 200 - Error messages, part 2

Solving network problems ... 129Solving memory problems

Seite 201 - Error messages, part 3

5. Close the PCI retention clamp 4 by rotating the clamp downward and pushing on the two greensnaps down from the rear panel of the chassis.Figure 4-2

Seite 202 - No operating system loading

To install a PCI card:1. Disconnect power from the system (Predisassembly procedures on page 60), remove the sideaccess panel (Side access panel on pa

Seite 203

5. Install a PCI slot cover and close the PCI levers. If the PCI levers do not closed, be sure all cardsare properly seated and then try again.Figure

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3. Unsnap the fan housing from the chassis 2 and lift it out of the chassis 3.Figure 4-28 Removing the front fan4. Remove the fan from the fan housin

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CAUTION Before removing the battery, be sure your CMOS settings are backed up as allCMOS settings are lost when the battery is removed. To back up the

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Figure 4-31 Identifying the correct power connections for a typical configurationP1 Main power on system boardP2 N/AP3 CPU powerP4 PCI Express graphi

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Optical drive (Minitower position) To remove an optical drive:1. Disconnect power from the system (Predisassembly procedures on page 60), remove the

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4. After pulling the drive 1 out, remove the four guide screws 2 from the drive. Only remove the fourguide screws if you plan to install another drive

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4. Connect the power, drive, and audio (if required) cables to the drive and system board. On Linuxsystems, connect the audio cable to the AUX-IN conn

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3. Press down on the yellow drive-lock release lever 1 and gently slide the drive 2 out of the chassis.Figure 4-37 Removing the optical drive from th

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