HP Pro 3120 Minitower Spezifikationen

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Inhaltsverzeichnis

Seite 1

Maintenance & Service GuideHP Pro 2110 Small Form FactorHP Pro 3120 MinitowerHP Pro 3120 Small Form FactorHP Pro 3125 MinitowerHP Pro 3130 Minitow

Seite 2

Country-Specific Requirements ... 193Appendix C Specifica

Seite 3 - About This Book

Installing Additional MemoryThe computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-SDRAM) dual inline memory module

Seite 4

Populating DIMM SocketsThere are four DIMM sockets on the system board, with two sockets per channel.DIMM Socket Locations – HP Pro 2110When installin

Seite 5 - Table of contents

DIMM Socket Locations – HP Pro 3120When installing memory modules:●If installing only one memory module, install it in DIMM1.●If installing 2 memory m

Seite 6

Table 6-2 DIMM Socket Locations – HP Pro 3120Item Description Socket Color Insertion Order1 XMM1 socket, Channel A(populate first)Black 12 XMM2 socke

Seite 7

Figure 6-5 DIMM Socket Locations – HP Pro 3130Table 6-3 DIMM Socket Locations – HP Pro 3130Item Description Socket Color Insertion Order1 XMM1 socke

Seite 8

●The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A isnot equal to the total memory capacity of the DIMMs in

Seite 9

4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 6-6 Installing a DIMMNOTE: A memory modu

Seite 10

Expansion CardsAlthough the system boards contain four expansion slots, the power supply covers two of them, leavingonly two accessible expansion slot

Seite 11 - Software

Figure 6-8 Expansion Slot Locations – HP Pro 3120Figure 6-9 Expansion Slot Locations – HP Pro 313098 Chapter 6 Removal and Replacement Procedures

Seite 12

Table 6-4 Expansion Slot LocationsItem Description1 Inaccessible – PCI x1 expansion slot2 Inaccessible – PCI x1 expansion slot3 PCI Express x1 expans

Seite 13 - Protecting the Software

1 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

Seite 14

NOTE: Before removing an installed expansion card, disconnect any cables that may beattached to the expansion card.a.If you are installing an expansio

Seite 15

c.If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the card

Seite 16 - Computer Setup—Main

8.To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Seite 17 - Computer Setup—Advanced

12.Reconnect the power cord and any external devices, then turn on the computer.13.Lock any security devices that were disengaged when the access pane

Seite 18 - Computer Setup—Boot

Cable ManagementThe Small Form Factor chassis is a very compact computer and proper routing of the internal cables iscritical to the operation of the

Seite 19 - Computer Setup—Power

Cable ConnectionsHP Pro 2110System board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color Des

Seite 20 - Computer Setup—Exit

HP Pro 3130System board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX1 whit

Seite 21

Optical Drive Eject ButtonThe optical drive eject button is mounted to the front of the chassis under the front bezel. It has a cablethat plugs into t

Seite 22

6. Press the tab (1) on the left side of the button assembly, rotate the assembly from left to right (2),and then pull the assembly from the chassis w

Seite 23

DrivesCAUTION: Make sure personal files on the hard drive are backed up to an external storage devicebefore removing the hard drive. Failure to do so

Seite 24

Downloading Microsoft Windows Updates1. To set up your Internet connection, click Start > Internet Explorer and follow the instructionson the scree

Seite 25

Installing and Removing DrivesWhen installing additional drives, follow these guidelines:●The primary Serial ATA (SATA) hard drive must be connected t

Seite 26

System Board Drive ConnectionsRefer to the following illustrations and tables to identify the system board drive connectors.Figure 6-20 System Board

Seite 27

Figure 6-21 System Board Drive Connections – HP Pro 3120Table 6-7 System Board Drive Connections – HP Pro 3120No. System Board Connector System Boar

Seite 28

Figure 6-22 System Board Drive Connections – HP Pro 3130Table 6-8 System Board Drive Connections – HP Pro 3130No. System Board Connector System Boar

Seite 29

5. Disconnect the power cable (1), data cable (2), and eject cables (3) from the rear of the opticaldrive.Figure 6-23 Disconnecting the Optical Drive

Seite 30

The 3.5-inch hard drive is located under the optical drive. To remove the hard drive:1.Prepare the computer for disassembly (Preparation for Disassemb

Seite 31

8.Slide the cage down and pull the assembly out of the computer.Figure 6-27 Removing the drive cage9.The hard drive is secured to the drive cage by f

Seite 32

Front I/O AssemblyThe front I/O assembly is attached to the front of the chassis. Pull the assembly away from the chassisto remove it.1.Prepare the co

Seite 33

7.Disconnect the hard drive activity LED connector from rest of the power switch cable bundle.Figure 6-31 Disconnecting the hard drive activity LED8.

Seite 34

Power Switch/LED Assembly1.Prepare the computer for disassembly (Preparation for Disassembly on page 42).2.Remove the access panel (Access Panel on pa

Seite 35

Protecting the SoftwareTo protect the software from loss or damage, keep a backup copy of all system software, applications,and related files stored o

Seite 36

9. Press the tab (1) on the bottom of the power switch to disengage it from the chassis, slide theswitch downward to disengage the tabs from the chass

Seite 37

10.Remove the power switch cable from the clips located in the optical drive bay on the inside of thechassis.To install the power switch/LED assembly,

Seite 38

Heat sinkThe heat sink is secured atop the processor with four captive Torx screws. The heat sink does notinclude a fan.1.Prepare the computer for dis

Seite 39

9.Lift the heat sink from the processor and set it on its side to keep from contaminating the work areawith thermal grease.CAUTION: Heat sink retainin

Seite 40 - SATA Hard Drive Cables

9. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

Seite 41 - Hard Drive Capacities

11. Carefully lift the processor from the socket (2).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling

Seite 42

CAUTION: Heat sink retaining screws should be tightened in diagonally opposite pairs (as inan X) to evenly seat the heat sink on the processor. This i

Seite 43 - Chassis Designation

5.Press down on the tab in front of the power supply on the inside of the chassis.Figure 6-36 Power supply tab6.Pull the power supply toward the fron

Seite 44 - Small Form Factor

When installing the power supply, make sure the front I/O cables are in the clips under the powersupply.Table 6-10 Country power supply settingsCount

Seite 45 - Generating Static

7.Remove the power supply (Power Supply on page 126).8.Disconnect all data and power cables from the system board.9.Disconnect the balance of the cabl

Seite 46 - Grounding the Work Area

2 Computer Setup (F10) UtilityThe computer setup utility differs for the different models.HP Pro 2110 – Computer Setup (F10) UtilitiesUse Computer Set

Seite 47 - Operating Guidelines

BatteryThe battery that comes with your computer provides power to the real-time clock and has a lifetime ofabout three years. When replacing the batt

Seite 48 - Routine Care

Type 1 Battery Holder1.Lift the battery out of its holder.Figure 6-39 Removing the battery from a type 1 holder2.Slide the replacement battery into p

Seite 49 - Service Considerations

3.Replace the computer access panel.4.Plug in the computer and turn on power to the computer.5.Reset the date and time, your passwords, and any specia

Seite 50 - Hard Drives

7 Restore and RecoveryMicrosoft System RestoreIf you have a problem that might be due to software that was installed on your computer, use SystemResto

Seite 51 - Lithium Coin Cell Battery

NOTE: Some features might not be available on systems that are shipped without a version ofMicrosoft Windows.You must choose one of the following meth

Seite 52 - 5 Removal and Replacement

7. When the computer restarts, once again you see the Recovery Manager welcome screen. Under Ineed help immediately, click System Recovery. If you are

Seite 53 - Access Panel

3. If the computer works, click the Start button, click the Arrow button next to Shut Down, and thenclick Shut Down. Or, if the computer is not respon

Seite 54 - Front Bezel

Creating Recovery DiscsTo create recovery discs:1.Close all open programs.2. Click the Start button, click All Programs, click Recovery Manager, and t

Seite 55 - Bezel Blanks

8 Computer Diagnostic FeaturesHewlett-Packard Vision DiagnosticsNOTE: HP Vision Diagnostics is included on CD with some computer models only.The Hewle

Seite 56

NOTE: If the system does not boot to the CD in the optical drive, you may need to change theboot order in the Computer Setup (F10) utility.5. At the b

Seite 57

Using Computer Setup (F10) UtilitiesComputer Setup can be accessed only by turning the computer on or restarting the system. To accessthe Computer Set

Seite 58

Test TabThe Test tab allows you to choose various parts of the system to test. You can also choose the type oftest and testing mode.There are three ty

Seite 59

The Status tab also shows:●The devices being tested●The test status (running, waiting, passed, or failed) of each device being tested●The overall test

Seite 60

Help TabThe Help tab contains a Vision Help section, and a Test Components section. This tab includessearch and index features. You may also review th

Seite 61

7. Click the Diagnostic link.8. Click the Hewlett-Packard Vision Diagnostics link.9. Click the Download button.NOTE: The download includes instruction

Seite 62 - Installing Memory Modules

9 Troubleshooting WithoutDiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskette drive,hard drive

Seite 63

●Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. Whenbooting the operating system, use “Last Known Config

Seite 64

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Seite 65

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problem persistsand you are unable to r

Seite 66

Computer appears locked up and will not turn off when the power button is pressed.Cause SolutionSoftware control of the power switch is not functional

Seite 67

Cursor will not move using the arrow keys on the keypad.Cause SolutionThe Num Lock key may be on. Press the Num Lock key. The Num Lock light should no

Seite 68

Computer Setup—MainNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-2 Computer Setup—MainOpt

Seite 69

Poor performance is experienced.Cause SolutionSome software applications, especially games, are stressful onthe graphics subsystem1.Lower the display

Seite 70

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: Some computers do not support inter

Seite 71

A problem has occurred with a disk transaction.Cause SolutionThe directory structure is bad, or there is a problem with a file. In Microsoft Windows V

Seite 72

Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed.1.In Microsoft Windows Vista and Windows 7, r

Seite 73

Solving Media Card Reader ProblemsCAUTION: Do not insert or remove memory cards when the in-use light is flashing. To do so maycause data loss, or it

Seite 74 - Installing Additional Drives

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card.On the Windows desktop, open C

Seite 75

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Seite 76

Monitor does not function properly when used with energy saver features.Cause SolutionMonitor without energy saver capabilities is being used withener

Seite 77

“No Connection, Check Signal Cable” displays on screen.Cause SolutionComputer is not turned on. Press the power button on the front of the monitor.Mon

Seite 78 - Removing an Optical Drive

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Seite 79

Table 2-2 Computer Setup—Main (continued)Option DescriptionSATA ControllerAllows you to choose how the SATA controller and devices are accessed by th

Seite 80

Sound from headphones is not clear or muffled.Cause SolutionHeadphones are plugged into the rear audio outputconnector. The rear audio output connecto

Seite 81

Solving Printer ProblemsIf you encounter printer problems, see the documentation that came with the printer and to the commoncauses and solutions list

Seite 82

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Seite 83

Mouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the back of thecomputer.Shut down the com

Seite 84

Cursor moves too fast or too slow.Cause SolutionCursor speed needs adjustment. Adjust the cursor speed:1. Click Start > Control Panel > Hardware

Seite 85 - Heat sink assembly

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Seite 86

New or existing device does not work after installing a new device.Cause SolutionThere is a conflict with an existing device. To resolve a device conf

Seite 87

Solving Network ProblemsSome common causes and solutions for network problems are listed in the following table. Theseguidelines do not discuss the pr

Seite 88

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled.1.Run Computer Setup and enable network controller.2.En

Seite 89

Diagnostics passes, but the computer does not communicate with the network.Cause SolutionNetwork drivers are not loaded, or driver parameters do notma

Seite 90 - (continued)

Table 2-3 Computer Setup—Advanced (continued)Option DescriptionMAX DVMTAllocationAllows you to specify the DVMT/system memory allocated for video mem

Seite 91

Solving Memory ProblemsIf you encounter memory problems, some common causes and solutions are listed in the followingtable.CAUTION: Power may still be

Seite 92

Solving CD-ROM and DVD ProblemsIf you encounter CD-ROM or DVD problems, see the common causes and solutions listed in thefollowing table or to the doc

Seite 93

Cannot eject compact disc (tray-load unit).Cause SolutionDisc not properly seated in the drive. Turn off the computer and insert a thin metal rod into

Seite 94

Recording or copying CDs is difficult or impossible.Cause SolutionDisc space has been exceeded. The recording software may not let you add a track if

Seite 95

Solving USB Flash Drive ProblemsIf you encounter USB flash drive problems, common causes and solutions are listed in the followingtable.USB flash driv

Seite 96 - Type 3 Battery Holder

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Seite 97 - 6 Removal and Replacement

Solving Internet Access ProblemsIf you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to thecommon causes a

Seite 98

Unable to connect to the Internet.Cause SolutionIP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupt

Seite 99

Internet takes too long to download Web sites.Cause SolutionModem is not set up properly. Verify that the modem is connected and communicatingproperly

Seite 100 - Installing Additional Memory

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Seite 101 - Populating DIMM Sockets

Table 2-4 Computer Setup—Boot (continued)Option DescriptionF12 Boot from LANPromptDisables/enables the F12 Boot from LAN prompt message on the logo s

Seite 102

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

Seite 103

10 POST Error MessagesThis appendix lists the error messages and the various audible sequences that you may encounterduring Power-On Self-Test (POST)

Seite 104

Table 10-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionThe machine cover has been removed sincelas

Seite 105 - Installing DIMMs

Table 10-2 Diagnostic Audible Codes (continued)Beep Definition Possible Cause Recommended Action2 short beeps and 1 long beepfollowed by long pauseGr

Seite 106

11 Password Security and ResettingCMOSResetting the Password JumperThis computer supports two security password features, which can be established thr

Seite 107 - Expansion Cards

8.Plug in the computer and turn on power. Allow the operating system to start. This clears the currentpasswords and disables the password features.9.T

Seite 108

NOTE: You will receive POST error messages after clearing CMOS and rebooting advising youthat configuration changes have occurred. Use Computer Setup

Seite 109 - Item Description

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Some ofthese connectors may not be

Seite 110

HeadphoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightGroundLine-in AudioConnector and Icon (1/8” mi

Seite 111

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678GroundG

Seite 112

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P. The informationcontained herein is subject to changewithout notice.Microsoft and Windows are

Seite 113 - System Fan

Computer Setup—PC HealthNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-6 Computer Setup—PC

Seite 114 - Cable Management

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

Seite 115 - Cable Connections

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

Seite 116 - HP Pro 3130

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switch featureon the computer permi

Seite 117 - Optical Drive Eject Button

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency Cou

Seite 118

C SpecificationsMinitower modelsDesktop DimensionsHeightWidthDepth15.10 in7.27 in16.16 in38.35 cm18.46 cm41.05 cmApproximate WeightHP Pro 3120HP Pro 3

Seite 119 - Drive Positions

Rated Input Current (maximum)16A @ 100 VAC 3A @ 200 VAC1This system utilizes a passive power factor corrected power supply. The power factor correctio

Seite 120

IndexSymbols/Numerics24-pin power pinassignments 1894-pin power pin assignments 188Aaccess panelremoval and replacement,MT 43removal and replacement,S

Seite 121

front bezelremoval and replacement,MT 44removal and replacement,SFF 89front I/O assemblyremoval and replacement,SFF 117front I/O deviceremoval and rep

Seite 122

memory 170monitor 156mouse 162network 167printer 161software 179processorremoval andreplacement 76, 123Rrecovering the system 133recovery discschoosin

Seite 123 - Removing the Optical Drive

HP Pro 3120 – Computer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set the system date

Seite 124 - Removing the Hard Drive

Computer Setup—MainNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-8 Computer Setup—MainOpt

Seite 125

Table 2-8 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to adjust or view:●Capacity (Size - HDD only) - vie

Seite 126

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.WARNING! Setting items on thi

Seite 127 - Front I/O Assembly

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-10 Computer Setup—Power

Seite 128

Computer Setup—BootNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-11 Computer Setup—BootOp

Seite 129 - Power Switch/LED Assembly

Computer Setup—ExitNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-12 Computer Setup—ExitOp

Seite 130

Five menu headings appear on the Computer Setup Utility screen:●Main●Advanced●Power●Boot●ExitUse the arrow keys to select the appropriate heading, the

Seite 131

Table 2-13 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to adjust or view:●Port Configuration - disable/en

Seite 132 - Heat sink

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Seite 133 - Processor

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.WARNING! Setting items on thi

Seite 134

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-15 Computer Setup—Power

Seite 135

Table 2-16 Computer Setup—Boot (continued)Boot DevicePriorityAllows you to specify which device groups will boot first, second, third, and fourth or

Seite 136 - Power Supply

HP Pro 3130 – Computer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set the system date

Seite 137

Computer Setup—MainNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-18 Computer Setup—MainOp

Seite 138 - System Board

Table 2-18 Computer Setup—Main (continued)1st Drive2nd Drive3rd Drive4th DriveFor each, allows you to adjust or view:●Capacity (Size - HDD only) - vi

Seite 139

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.WARNING! Setting items on thi

Seite 140

Table 2-19 Computer Setup—Advanced (continued)Onboard VideoMemory SizeAllows you to set onboard video memory size to:●Enabled, 32MB●Enabled, 64MB●Ena

Seite 141 - Type 2 Battery Holder

Computer Setup—BootNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-21 Computer Setup—BootOp

Seite 142

Computer Setup—ExitNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-22 Computer Setup—ExitOp

Seite 144 - System Recovery Options

3 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No Parallel ATA(PATA)

Seite 145

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

Seite 146 - Recovery Discs

4 Identifying the Chassis, RoutineCare, and Disassembly PreparationThis chapter provides general service information for the computer. Adherence to th

Seite 147 - Creating Recovery Discs

Chassis DesignationMinitower and small form factor chassis are available.MinitowerFigure 4-1 Bezel without reset button (left) and with reset button

Seite 148

Small Form FactorFigure 4-3 Small form factor34 Chapter 4 Identifying the Chassis, Routine Care, and Disassembly Preparation

Seite 149 - Survey Tab

Electrostatic Discharge InformationA sudden discharge of static electricity from your finger or other conductor can destroy static-sensitivedevices or

Seite 150 - Status Tab

●Place items on a grounded surface before removing them from their container.●Always be properly grounded when touching a sensitive component or assem

Seite 151 - Errors Tab

Recommended Materials and EquipmentMaterials and equipment that are recommended for use in preventing static electricity include:●Antistatic tape●Anti

Seite 152 - Help Tab

●If the computer is to be operated within a separate enclosure, intake and exhaust ventilation mustbe provided on the enclosure, and the same operatin

Seite 153

When cleaning debris from under the keys, review all rules in General Cleaning Safety Precautionson page 38 before following these procedures:CAUTION:

Seite 154 - Diagnostics

Table of contents1 Installing and Customizing the Software ... 1Installing th

Seite 155 - Helpful Hints

Tools and Software RequirementsTo service the computer, you need the following:●Torx T-15 screwdriver (HP screwdriver with bits, PN 161946-001)●Torx T

Seite 156

●If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drivewhile the computer is on or in standby mode.●Before h

Seite 157 - Solving General Problems

5 Removal and ReplacementProcedures Minitower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prope

Seite 158

Access Panel1.Prepare the computer for disassembly (Preparation for Disassembly on page 42).2. Loosen the screw (1) that secures the access panel to t

Seite 159

Front Bezel1.Prepare the computer for disassembly (Preparation for Disassembly on page 42).2.Remove the access panel (Access Panel on page 43).3. Pres

Seite 160

Bezel BlanksOn some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays thatneed to be removed before installing a

Seite 161 - Solving Diskette Problems

For proper system operation, the DDR3-SDRAM DIMMs must be:●industry-standard 240-pin●unbuffered non-ECC PC3-10600 DDR3-1333 MHz-compliant●1.5 volt DDR

Seite 162

Populating DIMM SocketsThere are four DIMM sockets on the system board, with two sockets per channel.DIMM Socket Locations – HP Pro 3120When installin

Seite 163 - Solving Hard Drive Problems

●If installing 3 memory modules:◦3 matching memory modules - install in DIMM1, DIMM3, and DIMM2.◦2 matching memory modules and 1 non-matching memory m

Seite 164

DIMM Socket Locations – HP Pro 3125When installing memory modules:●If installing only one memory module, install it in DIMM3.●If installing 2 memory m

Seite 165

Computer Setup—Power ... 27Computer Setup—Boot ...

Seite 166 - Solving Display Problems

Table 5-2 DIMM Socket Locations – HP Pro 3125Item Description Socket Color Insertion Order1 XMM1 socket, Channel B Blue 32 XMM2 socket, Channel B Blu

Seite 167

Figure 5-6 DIMM Socket Locations – HP Pro 3130Table 5-3 DIMM Socket Locations – HP Pro 3130Item Description Socket Color Insertion Order1 XMM1 socke

Seite 168

Installing Memory ModulesCAUTION: You must disconnect the power cord and wait approximately 30 seconds for the powerto drain before adding or removing

Seite 169 - Solving Audio Problems

4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 5-7 Installing a DIMMNOTE: A memory modu

Seite 170

Expansion CardsThe HP Pro 3120, HP Pro 3125, and HP Pro 3130 all have three PCI Express x1 expansion slots andone PCI Express x16 expansion slot. The

Seite 171 - Solving Printer Problems

Figure 5-9 Expansion Slot Locations – HP Pro 3125Figure 5-10 Expansion Slot Locations – HP Pro 3130Expansion Cards55

Seite 172

Table 5-4 Expansion Slot LocationsItem Description1 PCI Express x1 expansion slot2 PCI Express x1 expansion slot3 PCI Express x1 expansion slot4 PCI

Seite 173

NOTE: Before removing an installed expansion card, disconnect any cables that may beattached to the expansion card.a.If you are installing an expansio

Seite 174

c.If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the card

Seite 175

8.To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Seite 176

Populating DIMM Sockets ... 47Installing Memory Modules ...

Seite 177 - Solving Network Problems

12.Reconnect the power cord and any external devices, then turn on the computer.13.Lock any security devices that were disengaged when the access pane

Seite 178

Cable ConnectionsHP Pro 3120System board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color Des

Seite 179

HP Pro 3130System board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX1 whit

Seite 180 - Solving Memory Problems

DrivesThe computer supports up to five drives that may be installed in various configurations.This section describes the procedure for replacing or up

Seite 181

Installing Additional DrivesWhen installing additional drives, follow these guidelines:●The primary Serial ATA (SATA) hard drive must be connected to

Seite 182

System Board Drive ConnectionsRefer to the following illustrations and tables to identify the system board drive connectors.System Board Drive Connect

Seite 183

Figure 5-19 System Board Drive Connections – HP Pro 3125Table 5-6 System Board Drive Connections – HP Pro 3125No. System Board Connector System Boar

Seite 184

Figure 5-20 System Board Drive Connections – HP Pro 3130Table 5-7 System Board Drive Connections – HP Pro 3130No. System Board Connector System Boar

Seite 185

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

Seite 186

When inserting an optical drive, pull out on the drive latch and insert its peg into the hole marked 2,and then slide the drive back until it locks in

Seite 187

Drives ... 109Drive Posi

Seite 188

4. Push down the latch on the side of the hard drive cage (1), then slide the hard drive cage awayfrom the bottom of the chassis (2) as shown below.Fi

Seite 189 - Solving Software Problems

6. Disconnect the power cable (1) and data cable (2) from the back of the hard drive.Figure 5-26 Disconnecting the Hard Drive Cables7. Remove the fou

Seite 190 - Contacting Customer Support

Front I/O and USB Panel Housing Assembly1.Prepare the computer for disassembly (Preparation for Disassembly on page 42).2.Remove the access panel (Acc

Seite 191 - 10 POST Error Messages

Power Switch/LED Assembly1.Prepare the computer for disassembly (Preparation for Disassembly on page 42).2.Remove the access panel (Access Panel on pa

Seite 192

9.Remove the power switch cable from the clips located in the optical drive bay on the inside of thechassis.To install the power switch/LED assembly,

Seite 193

NOTE: Arrows on the side of the fan indicate the direction the fan blows. Make sure the fan isoriented so air flows out of the chassis and the system

Seite 194 - Resetting the Password Jumper

9.Lift the heat sink from the processor and set it on its side to keep from contaminating the work areawith thermal grease.To install a heat sink, rev

Seite 195

5.If the computer has an Intel processor, go to steps 7 – 9.6.If the computer has an AMD processor, go to steps 10 – 11.7. Rotate the locking lever to

Seite 196

11. Carefully lift the processor from the socket (2).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling

Seite 197 - A Connector Pin Assignments

CAUTION: Heat sink retaining screws should be tightened in diagonally opposite pairs (as inan X) to evenly seat the heat sink on the processor. This i

Seite 198 - 4-Pin Power (for CPU)

Helpful Hints ... 145Solving Gene

Seite 199 - 24-Pin Power

Table 5-10 Model 3130 power supply cable connections(continued)P4 Hard drive 1P3 Optical drive 1P5 Hard drive 2P2 Optical drive 2NOTE: If the power s

Seite 200 - PCI Express

6.Inside of the unit, press the power supply release latch on the chassis base, and then lift up therear of the power supply to disengage it from the

Seite 201

Table 5-11 Country power supply settings (continued)Japan 115W The United Kingdom 230WLatin America 115W The United States 115WSystem BoardWhen repla

Seite 202 - B Power Cord Set Requirements

9. Slide the system board toward the front of the chassis (2), and then lift it up and out of the chassis.NOTE: System board appearance varies by mode

Seite 203 - Country-Specific Requirements

BatteryThe battery that comes with your computer provides power to the real-time clock and has a lifetime ofabout three years. When replacing the batt

Seite 204 - C Specifications

Type 1 Battery Holder1.Lift the battery out of its holder.2.Slide the replacement battery into position, positive side up.3.The battery holder automat

Seite 205 - Small form factor models

4.Plug in the computer and turn on power to the computer.5.Reset the date and time, your passwords, and any special system setups, using Computer Setu

Seite 206

6 Removal and ReplacementProcedures Small Form Factor (SFF)ChassisAdherence to the procedures and precautions described in this chapter is essential f

Seite 207

Access Panel1.Prepare the computer for disassembly (Preparation for Disassembly on page 87).2.If the computer is on a stand, remove the computer from

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Front BezelNOTE: Computer appearance may vary.1.Prepare the computer for disassembly (Preparation for Disassembly on page 87).2.Remove the access pane

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