HP D8C84UT#ABA Bedienungsanleitung Seite 137
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Solving CD-ROM and DVD Problems
If you encounter CD-ROM or DVD problems, see the common causes and solutions listed in the
following table or to the documentation that came with the optional device.
Table C-14 Solving CD-ROM and DVD Problems
System will not boot from CD-ROM or DVD drive.
Cause Solution
The device is attached to a SATA port that has been hidden
in the Computer Setup utility.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Removable Media Boot is disabled in the Computer Setup
utility.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure
CD-ROM is enabled in Storage > Boot Order.
Network Server Mode is enabled in Computer Setup. Run the Computer Setup utility and disable Network Server
Mode in Security > Password Options.
Non-bootable CD in drive. Try a bootable CD in the drive.
Boot order not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Drive not found (identified).
Cause Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconfiguration directions in the
Solving Hardware
Installation Problems on page 121 section. If the system still
does not recognize the new device, check to see if the
device is listed within Computer Setup. If it is listed, the
probable cause is a driver problem. If it is not listed, the
probable cause is a hardware problem.
If this is a newly installed drive, run the Computer Setup
utility and try adding a POST delay under Advanced >
Power-On Options.
The device is attached to a SATA port that has been hidden
in Computer Setup.
Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Security > Device
Security.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in
Advanced > Power-On Options.
CD-ROM or DVD devices are not detected or driver is not loaded.
Cause Solution
Drive is not connected properly or not properly configured. See the documentation that came with the optional device.
Solving CD-ROM and DVD Problems 129
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product Features 9
- Front Panel Components 10
- Rear Panel Components 11
- Serial Number Location 12
- Software 13
- Computer Setup—File 18
- Computer Setup—Storage 19
- Computer Setup—Security 20
- Computer Setup—Power 22
- Computer Setup—Advanced 23
- SATA Hard Drives 25
- SATA Hard Drive Cables 25
- SMART ATA Drives 26
- Hard Drive Capacities 26
- Chassis Designations 27
- Generating Static 28
- Grounding the Work Area 29
- Operating Guidelines 30
- Routine Care 31
- Service Considerations 32
- Cables and Connectors 33
- Hard Drives 33
- Lithium Coin Cell Battery 34
- 6 Illustrated parts catalog 35
- Spare parts 29 37
- Spare parts 31 39
- Spare parts 33 41
- Spare parts 35 43
- Preparation for Disassembly 45
- Computer Access Panel 47
- Front Bezel 48
- Bezel Blanks 49
- System Board Connections 50
- Installing Additional Memory 51
- Populating DIMM Sockets 52
- Installing DIMMs 52
- Cable Management 61
- Drive Positions 63
- Description Spare part number 77
- Baffle 636921-001 77
- Front Fan Assembly 78
- Speaker 636925-001 80
- Heat sink 81
- Processor 84
- Power Supply 86
- P2 PWRCMD 87
- P3 PWRCPU 87
- System Board 88
- Type 1 Battery Holder 91
- Type 2 Battery Holder 91
- Type 3 Battery Holder 92
- Orientation 93
- Installing a Security Lock 94
- Installing a Security Lock 87 95
- Front Bezel Security 96
- A Power Cord Set Requirements 98
- Country-Specific Requirements 99
- B POST Error Messages 100
- Audible Codes 102
- Safety and Comfort 104
- Helpful Hints 105
- Solving General Problems 107
- Solving General Problems 101 109
- Solving Power Problems 111
- Solving Hard Drive Problems 113
- Solving Display Problems 118
- Solving Display Problems 111 119
- Solving Display Problems 113 121
- Solving Audio Problems 123
- Solving Printer Problems 125
- Solving Network Problems 131
- Solving Network Problems 125 133
- Solving Memory Problems 134
- Solving Memory Problems 127 135
- Solving Processor Problems 136
- Cause Solution 142
- Solving Software Problems 144
- Resetting the Password Jumper 146
- F System Recovery 151
- System Recovery options 152
- Recovery media 154
- G Specifications 156
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