HP 3300 Spezifikationen

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Inhaltsverzeichnis

Seite 1 - HP Pro 3300 Small Form Factor

Maintenance & Service GuideHP Elite 7500 MicrotowerHP Elite 7300 MicrotowerHP Pro 3300 MicrotowerHP Pro 3305 MicrotowerHP Pro 3300 Small Form Fact

Seite 3 - About This Book

ProcessorModel 7500/7300/3300 uses Intel processors. Model 3305 uses AMD processors.Description Spare part numberIntel Core i7 processors 3770 (3.4 G

Seite 4

Description Spare part numberX6 1065T, quad core, 2-MB L2 cache, 2.9 GHz, E0 666426-001X6 1055T, quad core, 2-MB L2 cache, 2.8 GHz, C3 617838-001X6 10

Seite 5 - Table of contents

5. If you are removing an Intel processor, rotate the locking lever to its full open position (1), raiseand rotate the microprocessor retainer to its

Seite 6

6. If you are removing an AMD processor, rotate the locking lever to its full open position (1), andthen carefully lift the processor from the socket

Seite 7

7. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.8. Secure the fa

Seite 8

Power SupplyDescription Spare part numberPower supply, 300W 656721-001WARNING! Voltage is always present on the system board when the computer is plug

Seite 9

5. Remove the four screws that secure the power supply to the rear chassis.Figure 7-48 Power supply screws6. Inside of the unit, press the power supp

Seite 10

System BoardDescription Spare part numberSystem board for use in 3300 models with 65W Intel processors (includes thermal material) 656598-001System bo

Seite 11 - 1 Product Features

8. Remove the eight screws that secure the system board to the chassis.9. Slide the system board toward the front of the chassis, and then lift it up

Seite 12 - Microtower Components

BatteryThe battery that comes with your computer provides power to the real-time clock and has a lifetime ofabout three years. When replacing the batt

Seite 13 - Small Form Factor Components

1 Product FeaturesStandard ConfigurationHP Pro 3300 MT HP Pro 3300 SFFHP Elite 7500/7300 MT NOTE: The drive configuration shown above may be differen

Seite 14 - Software

5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

Seite 15 - Protecting the Software

8 Removal and Replacement ProceduresSmall Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essential

Seite 16

Access PanelDescription Spare part numberAccess panel 656832-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 101).2. I

Seite 17

4. Slide the access panel toward the back of the computer, and then pull it away from thecomputer.Figure 8-2 Removing the access panelTo install the

Seite 18 - Computer Setup—File

Front BezelDescription Spare part numberFront bezel 656835-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 101).2. Rem

Seite 19 - Computer Setup—Storage

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Seite 20

Populating DIMM SocketsThere are two DIMM sockets on the system board, with one socket per channel.Populate the DIMM sockets in the following order: D

Seite 21 - Computer Setup—Security

dual channel and the remainder is assigned to single channel. For optimal speed, the channelsshould be balanced so that the largest amount of memory i

Seite 22

4. Rotate the optical drive to its upright position.Figure 8-6 Rotating the optical drive5. Open both latches of the memory module socket (1), and re

Seite 23

6. To install a memory module, holding the module by the edges, completely slide it into the slot.Make sure the module is pressed completely into the

Seite 24 - Computer Setup—Power

Serviceability FeaturesThe computers include features that make them easy to upgrade and service. A Torx T-15 or flatblade screwdriver is needed for m

Seite 25 - Computer Setup—Advanced

Expansion CardDescription Spare part numberGraphics cards nVidia GeForce GT530 2-GB graphics adapter 659354-001nVidia GeForce GT520 1-GB graphics ada

Seite 26

Figure 8-10 Expansion Slot Locations (Brazil)NOTE: Board appearance and color may vary.NOTE: You can install a PCI Express x1, x4, x8, or x16 expansi

Seite 27 - 4 Illustrated parts catalog

4. Release the slot cover bracket by removing the screw that secures the bracket, and then liftingthe bracket off the computer.Figure 8-11 Opening th

Seite 28

b. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Seite 29

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Seite 30

10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n

Seite 31 - Misc Parts

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

Seite 32

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001DVD-ROM drive 581599-0012 TB, 7200 rpm SATA hard drive 616608-0011.5 TB, 7200 rpm S

Seite 33 - Misc Boards

To verify the type and size of the storage devices installed in the computer, run Computer Setup.Removing DrivesWhen installing drives, follow these g

Seite 34

5. If removing an optical drive, disconnect the cables from the rear of the drive.Figure 8-16 Removing the drive cables6. Remove the Torx screw from

Seite 35

Small Form Factor ComponentsTable 1-2 Microtower Components1 External 5.25” drive bay for optical drive 6 Power Supply2 Internal 3.5” hard drive bay

Seite 36

8. Push the optical drive from behind, and then remove it from the front of the computer.Figure 8-18 Removing the optical driveRemoving the Hard Driv

Seite 37

5. On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive.Figure 8-19 Pulling the hard drive release latch

Seite 38 - Computer major components

7. Disconnect the cables from the rear of the hard drive.Figure 8-21 Disconnecting the hard drive cables8. Remove the hard drive from the computer.Fi

Seite 39

9. Remove the four guide screws from the hard drive for use in the replacement hard drive.Figure 8-23 Removing the hard drive guide screwsTo replace

Seite 40

Power SwitchDescription Spare part numberPower switch/LED assembly 656984-001The power switch is attached to the front of the chassis using tabs (no s

Seite 41

5. Disconnect the power switch cable from the front USB assembly cable.Figure 8-25 Disconnecting the power switch cable6. From the outside, front of

Seite 42 - Mouse, wireless 625685-001

Front USB AssemblyDescription Spare part numberFront I/O and card reader (6-in-1) 656983-001The front USB assembly is secured to the front of the chas

Seite 43

5. Remove the cables from the clip on the base pan of the computer.Figure 8-28 Removing the cables from the clip6. From the front of the computer, re

Seite 44

7. Push the left side of the assembly down slightly (1), and then push the assembly into thecomputer (2).Figure 8-30 Disengaging the front USB assemb

Seite 45

Fan AssemblyDescription Spare part numberFan 656834-001The fan assembly is attached to the inside floor of the chassis using two screws. The fan is in

Seite 46 - SATA Hard Drive Cables

2 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

Seite 47 - Hard Drive Capacities

9. if you need to remove the fan from the metal case, remove the four screws that secure the fan tothe case, and remove the fan from the case.Figure 8

Seite 48 - Preparation

Fan SinkDescription Spare part numberFan sink 657402-001The fan sink is secured atop the processor with four captive Torx screws. A fan cable connects

Seite 49

4. Disconnect the cable from the system board (1), lift the fan sink from atop the processor (2) andset it on its side to keep from contaminating the

Seite 50 - Grounding the Work Area

ProcessorDescription Spare part numberIntel Core i7 processors 2600S (2.7 GHz, 8-MB L3 cache, 65W) 638419-001Intel Core i5 processors 2500S (2.7 GHz

Seite 51 - Operating Guidelines

6. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

Seite 52 - Routine Care

6. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.7. Secure the fa

Seite 53 - Service Considerations

5. From the rear of the computer, remove the four screws that secure the power supply to thecomputer.Figure 8-36 Removing the power supply screws6. O

Seite 54 - Hard Drives

System BoardDescription Spare part numberSystem board for use in models with 65W processors (includes thermal material) 656598-001System board for use

Seite 55 - Lithium Coin Cell Battery

9. Remove the six screws that secure the system board to the chassis.Figure 8-38 Removing the system board screws10. Slide the system board away from

Seite 56 - Microtower (MT) Chassis

NOTE: When replacing the system board, you must also change the chassis serial number in theBIOS.CAUTION: Before reinstalling the heat sink you must c

Seite 57

3. Select the All Programs menu.4. Click on the Windows Update link.In Windows 7, the Windows Update screen appears. Click view available updates and

Seite 58

5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

Seite 59

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Some ofthese connectors may not be

Seite 60

HeadphoneConnector and Icon (1/8” miniphone) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightGroundLine-in AudioConnector and Icon (1/8” minip

Seite 61

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

Seite 62

DVI ConnectorConnector and IconPin Signal Pin Signal1234T.M.D.S. Data2–T.M.D.S. Data2+T.M.D.S. Data2/4 ShieldT.M.D.S. Data4– 13141516T.M.D.S. Data3+

Seite 63

24-Pin PowerConnectorPin Signal Pin Signal Pin Signal Pin Signal123456+3.3V+3.3VGND+5VGND+5V789101112GNDPOK+5 Vaux+12V+12V+3.3V131415161718+3.3V–12VGN

Seite 64

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

Seite 65 - Removing Memory Modules

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

Seite 66 - Figure 7-7 Removing a DIMM

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Seite 67

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Seite 68 - Expansion Cards

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Seite 69 - 3MiniPCI slot

C POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

Seite 70

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Seite 71

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Seite 72

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Seite 73

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr

Seite 74

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur

Seite 75

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

Seite 76

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

Seite 77 - Drives 67

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

Seite 78

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

Seite 79 - Installing Additional Drives

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys

Seite 80

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Seite 81 - Removing an Optical Drive

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Seite 82

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

Seite 83

D Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskettedrive, hard driv

Seite 84 - Removing a Hard Drive

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 164 in this guide.To assist you in r

Seite 85 - Drives 75

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Seite 86

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

Seite 87 - Drives 77

There is no sound or sound volume is too low.Cause SolutionSystem volume may be set low or muted. 1. Check the F10 BIOS settings to make sure the inte

Seite 88

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by atwo second pause, and the computer beeps t

Seite 89

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table D-2 Solving Power ProblemsPower supply s

Seite 90

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Seite 91 - Description Spare part number

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: The computer does not support inter

Seite 92

Table D-3 Solving Diskette Problems (continued)Diskette drive cannot write to a diskette.Cause SolutionNot enough space is left on the diskette. 1. U

Seite 93 - Figure 7-38 Dual cable heads

“Invalid system disk” message is displayed.Cause SolutionA diskette that does not contain the system files needed tostart the computer has been insert

Seite 94 - Power Switch/LED Assembly

Solving Hard Drive ProblemsTable D-4 Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In

Seite 95

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from a diskette that is notbootable.Remove the diskette from the disk

Seite 96 - System Fan

Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. Attempt the normal Windows “Shut Down” procedure. If t

Seite 97 - System Fan 87

Solving Media Card Reader ProblemsTable D-5 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Mic

Seite 98 - Fan Sink Assembly

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. Open My Computer (Windows XP)

Seite 99

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Seite 100 - Processor

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, andthe computer beeps five times. (Beeps sto

Seite 101

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

Seite 102

Blurry video or requested resolution cannot be set.Cause SolutionIf the graphics controller was upgraded, the correct graphicsdrivers may not be loade

Seite 103

Vibrating or rattling noise coming from inside a CRT monitor when powered on.Cause SolutionMonitor degaussing coil has been activated. None. It is nor

Seite 104

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Seite 105 - Power Supply

Table D-7 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionComputer is in standby mode. Press the

Seite 106

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Seite 107 - System Board

Table D-8 Solving Printer Problems (continued)Printer prints garbled information.Cause SolutionThe cables may not be connected properly. Reconnect al

Seite 108

Table D-10 Solving Mouse ProblemsMouse does not respond to movement or is too slow.Cause SolutionMouse connector is not properly plugged into the bac

Seite 109

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Seite 110

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beepsfive times. (Beeps stop after fifth iterati

Seite 111 - Preparation for Disassembly

Table D-12 Solving Network ProblemsWake-on-LAN feature is not functioning.Cause SolutionS5 Maximum Power Saving feature is enabled. Disable the S5 Ma

Seite 112 - Access Panel

© Copyright 2011, 2012 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

Seite 113 - Access Panel 103

Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Seite 114 - Front Bezel

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Seite 115 - DDR3-SDRAM DIMMs

Diagnostics passes, but the computer does not communicate with the network.Cause SolutionNetwork drivers are not loaded, or driver parameters do notma

Seite 116 - Populating DIMM Sockets

System setup utility reports unprogrammed EEPROM.Cause SolutionUnprogrammed EEPROM. Contact an authorized service provider.Solving Memory ProblemsIf y

Seite 117 - Removing DIMMs

Insufficient memory error during operation.Cause SolutionToo many Terminate and Stay Resident programs (TSRs)are installed.Delete any TSRs that you do

Seite 118

Power LED flashes Red eleven times, once every second, followed by a two second pause.Cause SolutionThe current processor does not support a feature p

Seite 119

CD-ROM or DVD devices are not detected or driver is not loaded.Cause SolutionDrive is not connected properly or not properly configured. See the docum

Seite 120 - Expansion Card

Recording or copying CDs is difficult or impossible.Cause SolutionWrong or poor quality media type. 1. Try using a slower speed when recording.2. Veri

Seite 121 - Table 8-3 Expansion Slots

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Seite 122

Table D-18 Solving Internet Access Problems (continued)Unable to connect to the Internet.Cause SolutionCable/DSL service is not available or has been

Seite 123

Internet takes too long to download Web sites.Cause SolutionModem is not set up properly. Verify that the modem is connected and communicatingproperly

Seite 124

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Seite 125 - Cable Management

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Seite 126 - Cable Connections

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

Seite 127 - Drive Positions

E Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Seite 128 - Removing Drives

Resetting the Password Jumper – Models 3300/3305To disable the power-on or setup password features, or to clear the power-on or setup passwords,comple

Seite 129

Resetting the Password Jumper – Model 7300/7500To disable the power-on or setup password features, or to clear the power-on or setup passwords,complet

Seite 130 - Removing the Hard Drive

Clearing and Resetting the CMOS – Models 3300/3305The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The

Seite 131 - Drives 121

Clearing and Resetting the CMOS – Model 7300/7500The computer’s configuration memory (CMOS) stores information about the computer’s configuration.The

Seite 132

F Backup and RecoveryWindows 7 – Backup and RecoveryTo protect your information, use Windows® Backup and Restore to back up individual files andfolder

Seite 133 - Drives 123

Note the following when backing up:●Store personal files in the Documents library, and back it up regularly.●Back up templates that are stored in thei

Seite 134 - Power Switch

Performing a RecoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recovery tool

Seite 135

Table 3-4 Computer Setup—Security (continued)USB Security Allows you to set Enabled/Disabled (default is Enabled) for:● Front USB Ports◦ USB Port 1◦

Seite 136 - Front USB Assembly

5. Select one of the first three listed tools to repair your computer.6. Follow the on-screen instructions.NOTE: For additional information on recover

Seite 137

NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Restart the computer, and then insert the Windows 7 operating s

Seite 138

●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The screen shot can be a time-saver i

Seite 139 - Fan Assembly

NOTE: If you are unable to boot (start up) your computer, you must use System Recovery discs thatyou can obtain from HP Support to reboot the computer

Seite 140

To recover the original hard drive image using F11, follow these steps:1. If possible, back up all personal files.2. If possible, check for the presen

Seite 141 - Fan Sink

G SpecificationsMT SpecificationsTable G-1 SpecificationsChassisHeightWidthDepth15.08 in6.82 in16.58 in38.2 cm17.3 cm42.1 cmApproximate Weight 22.0 l

Seite 142

Table G-1 Specifications (continued)ModelRated Voltage Range300W100-240 VAC1*Heat dissipation is calculated based on the measured watts, assuming the

Seite 143

IndexSymbols/Numerics24-pin power pin assignments1454-pin power pin assignments 142Aaccess panelMT spare part number 47removal and replacement 47SFF r

Seite 144

fan, SFFspare part number 31, 34flash drive problems 196flashing LEDs 159front bezelMT spare part number 49removal and replacement 49SFF removal andre

Seite 145

power cord set requirementscountry specific 149power problems 169power supplyfan 43operating voltage range 215,216removal and replacement 95SFF remova

Seite 146

Table 3-4 Computer Setup—Security (continued)System Security(some models: theseoptions are hardwaredependent)Data Execution Prevention (enable/disabl

Seite 147

SATA cable, spare partnumber 30system board removal andreplacement 137system board, spare partnumber 28, 34small form factor components 3softwareprobl

Seite 148

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Seite 149

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

Seite 150

Table 3-6 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al

Seite 151 - A Connector Pin Assignments

4 Illustrated parts catalogThis chapter provides spare part information for all chassis.Microtower (MT) Chassis Spare PartsComputer Major ComponentsMi

Seite 152 - 4-Pin Power (for CPU)

Item Description Spare part number(1) Access panel 657104-001(2) Front bezel For use on 3300/3305 models 657109-001 For use on 7500/7300 models (n

Seite 153 - Monitor 143

Item Description Spare part number ●2405S (2.5-GHz, 6-MB L3 cache, 65W) 656790-001 ●2400S (2.5-GHz, 6-MB L3 cache, 65W) 640953-001 ● 2400 (3.1-GHz, 6

Seite 154 - DVI Connector

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Seite 155 - 24-Pin Power

Item Description Spare part number ●X2 265, dual core, 1-MB cache, 3.3 GHz, C3 632921-001628881-001 ●X2 260, dual core, 1-MB cache, 3.2 GHz, C3 614513

Seite 156 - PCI Express

CablesItem Description Spare part number(1) Power switch/LED assembly 657105-001(2) SATA cable, 165 mm 657102-001Misc PartsMicrotower (MT) Chassis Spa

Seite 157

Item Description Spare part number(1) Chassis fan 657103-001(2) Fan sink (includes replacement thermal material) For use in models with Intel proce

Seite 158 - B Power Cord Set Requirements

Description Spare part number320-GB, 7200-rpm, 6G 636928-001320-GB, 7200-rpm, 3G 621420-001256-GB solid-state drive (SSD) 661842-001128-GB solid-state

Seite 159 - Country-Specific Requirements

Sequential Part Number ListingSpare partnumberDescription202997-001 DVI to VGA adapter (not illustrated)319603-001 RTC battery (not illustrated)530593

Seite 160 - C POST Error Messages

Spare partnumberDescription636930-001 1-TB, 7200 RPM hard drive, 6G638003-001 AMD Athlon II X3 455 processor, dual core, 1.5-MB cache, 3.3 GHz, C36380

Seite 161

Spare partnumberDescription657099-001 Card reader, 15-in-1657100-001 AMD Phenom II X2 560 processor, dual core, 1-MB cache, 3.3 GHz, C3657101-001 AMD

Seite 162

Spare partnumberDescription671612-001 Memory module, 2-GB, PC3 12800, 1666-MHz for use in only 7500 models671613-001 Memory module, 4-GB, PC3 12800, 1

Seite 163

Small Form Factor (SFF) Chassis Spare PartsComputer major componentsItem Description Spare part number(1) Access panel 656832-001(2) Front bezel 65683

Seite 164

Item Description Spare part number For use in Brazil 665223-001 Memory modules (PC3-10600, 1333-MHz; not illustrated) 4-GB 585157-001 2-GB 635803-

Seite 165

iv About This Book

Seite 166

CablesItem Description Spare part number(1) Power switch/LED assembly 656984-001(2) SATA cable, 370 mm 656833-00130 Chapter 4 Illustrated parts cata

Seite 167

Misc PartsItem Description Spare part number(1) Chassis fan 656834-001(2) Fan sink (includes replacement thermal material) 657402-001(3) Front I/O and

Seite 168

Item Description Spare part number USB webcam 609252-001 Mouse, wireless 625685-00132 Chapter 4 Illustrated parts catalog

Seite 169 - Audible Codes

DrivesDescription Spare part numberHard drive 2-TB, 7200-rpm 616608-0011.5-TB, 7200-rpm 613209-0011-TB, 7200-rpm 621418-001750-GB, 7200-rpm 632938-00

Seite 170

Spare partnumberDescription609252-001 USB webcam613209-001 1.5-TB hard drive616608-001 2-TB hard drive621418-001 1-TB hard drive621420-001 320-GB, 720

Seite 171

Spare partnumberDescription656835-001 Front bezel656983-001 Front I/O and card reader (6-in-1)656984-001 Power switch/LED assembly657111-001 Intel Cor

Seite 172

5 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

Seite 173 - Safety and Comfort

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

Seite 174 - Helpful Hints

6 Routine Care, and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecautio

Seite 175

Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00

Seite 176 - Solving General Problems

Table of contents1 Product Features ...

Seite 177 - Solving General Problems 167

Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat

Seite 178

Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig

Seite 179 - Solving Power Problems

Routine CareGeneral Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water

Seite 180 - Solving Diskette Problems

●If you remove a key, use a specially designed key puller to prevent damage to the keys. Thistool is available through many electronic supply outlets.

Seite 181 - Solving Diskette Problems 171

●Diagnostics software●HP tamper-resistant T-15 wrench (Smart Cover FailSafe Key, PN 166527-001) or HP tamper-resistant bits (Smart Cover FailSafe Key,

Seite 182

Lithium Coin Cell BatteryThe battery that comes with the computer provides power to the real-time clock and has a minimumlifetime of about three years

Seite 183 - Solving Hard Drive Problems

7 Removal and Replacement ProceduresMicrotower (MT) ChassisAdherence to the procedures and precautions described in this chapter is essential for prop

Seite 184

Access PanelDescription Spare part numberAccess panel 657104-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 46).2. Us

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3. Slide the side panel toward the back, and then pull it away from the computer.NOTE: You may want to lay the computer on its side to install interna

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Front BezelDescription Spare part numberFront bezel for use on 3300/3305 models 657109-001Front bezel for use on 7300/7500 models 657112-0011. Prepare

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Small Form Factor (SFF) Chassis Spare Parts ... 28Computer major compon

Seite 188 - Solving Display Problems

5. Rotate the right side of the bezel off the chassis followed by the left side.Figure 7-4 Removing the Front BezelNOTE: The appearance of the front

Seite 189 - Solving Display Problems 179

MemoryNOTE: HP Elite 7500 models use PC3-12800 memory. HP Elite 7300 and HP Pro 3300/3305models use PC3-10800 memory.Description Spare part numberPC3-

Seite 190

In addition, the computer supports:●512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies●single-sided and double-sided DIMMs●DIMMs constructed wit

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Populating DIMM SocketsPopulate the DIMM sockets in the following order:– Model 3305: DIMM1, DIMM3, DIMM2, DIMM4– Model 3300, 7300, 7500: DIMM1, DIMM2

Seite 192 - Solving Audio Problems

Figure 7-6 DIMM Socket Locations (model 7300 shown)Table 7-2 DIMM Socket LocationsItem Description Socket Color Insertion Order1 XMM1 socket, Channe

Seite 193 - Solving Audio Problems 183

populated with the least amount of memory describes the total amount of memory assigned todual channel and the remainder is assigned to single channel

Seite 194 - Solving Printer Problems

4. Open both latches of the memory module socket.Figure 7-7 Removing a DIMM56 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Seite 195

5. Remove the memory module from the socket.Figure 7-8 Removing a DIMMNOTE: A memory module can be installed in only one way. Match the notch on the

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Expansion CardsDescription Spare part numberGraphics cards ATI Radeon HD 7570 1-GB graphics adapter for use only on 7500 models 679219-001ATI Radeon

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The HP Pro 3300/3305 has three PCI Express x1 expansion slots, one PCI Express x16 expansionslot, and one MiniPCI expansion slot. The expansion slots

Seite 199 - Solving Network Problems 189

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw from the slot cover lock then slide th

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5. Before installing an expansion card, remove the expansion slot cover or the existing expansioncard.NOTE: Before removing an installed expansion car

Seite 201 - Solving Network Problems 191

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Seite 202 - Solving Memory Problems

7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo

Seite 203 - Solving Processor Problems

9. To install an expansion card, locate where the card will be seated inside the computer.Figure 7-16 Installing an expansion card — PCIe x16Figure 7

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Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat

Seite 205

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

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DrivesDescription Spare part number16X SATA DVD±RW drive 581600-001Blu-ray BD-RW SuperMulti DL Drive with LightScribe for use in 7300/7500 models 6170

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Drive PositionsNOTE: Front bezel appearance may vary.Figure 7-18 Drive Positions1 Two 5.25-inch external drive bays for optical drives2 One 3.5-inch

Seite 208

Installing Additional DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark b

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Fan Assembly ... 129Fa

Seite 210 - Solving Software Problems

System Board Drive ConnectionsRefer to the following illustration and table to identify the system board drive connectors.Figure 7-19 System Board Dr

Seite 211 - Contacting Customer Support

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

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5. Unlock the drive by pulling the release lever slightly away from the computer and placing in anupright position.Figure 7-21 Pushing the optical dr

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7. Disconnect the power cable and data cable from the rear of the optical drive.Figure 7-23 Disconnecting the power and data cables8. Slide the drive

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Figure 7-25 Optical drive alignment holeRemoving a Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the old har

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3. Locate hard disk drive in the computer.Figure 7-26 Hard drive locationDrives 75

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4. Remove the two screws that secure the hard drive cage to the computer.Figure 7-27 Removing the hard drive cage screws5. Press the latch at the sid

Seite 217 - F Backup and Recovery

6. Lift the cage partially out of the computer.Figure 7-29 Lifting the hard drive cage7. Disconnect the cables from the of the hard drive.Figure 7-30

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8. The cage may contain one or two hard disk drives. Each drive has two screws on each side ofthe cage. Remove the screws for the drive to remove from

Seite 219 - Performing a Recovery

9. Slide the hard drive out of the cage.Figure 7-31 Disconnecting the hard drive cablesTo install a hard drive, reverse the removal procedures.When i

Seite 220 - Using F11

Solving Display Problems ... 178Solving

Seite 221 - Backing Up Your Information

Figure 7-33 Disconnecting the hard drive cables80 Chapter 7 Removal and Replacement Procedures Microtower (MT) Chassis

Seite 222

Front I/O and USB Panel Housing AssemblyDescription Spare part numberFront I/O and USB assembly for use on 3300/3305 models 657110-001Front I/O and US

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6. Remove the screw (1) that secures the housing to the chassis, and then slide the housing up (2).Figure 7-35 Front I/O assembly removal7. Rotate th

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Note that the red connector and the small white connector is not used.Figure 7-37 Unused cablesNote that dual cables connect to some system board con

Seite 225 - G Specifications

Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 657105-0011. Prepare the computer for disassembly (Preparation for Dis

Seite 226 - SFF Specifications

8. Press the tab on the top of the switch holder (1) to disengage it from the chassis, lift the switchupward to disengage the tab at the bottom of the

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System FanDescription Spare part numberFan 657103-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 46).2. Remove the ac

Seite 228

5. Disconnect the cable from the red/brown system board connector labeled SYS_FAN1 (1), pullthe fan into the chassis until it clears the chassis lip,

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Fan Sink AssemblyDescription Spare part numberFan sink for use in models with Intel processors 657402-001Fan sink for use in models with AMD processor

Seite 230

6. Lift the heat sink from the processor and set it on its side to keep from contaminating the workarea with thermal grease.Figure 7-44 Removing the

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