HP Photosmart C4600 Bedienungsanleitung Seite 47
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10 Solve a problem
This section contains the following topics:
•
HP support
•
Uninstall and reinstall the software
•
Setup troubleshooting
•
Print quality troubleshooting
•
Print troubleshooting
•
Memory card troubleshooting
•
Copy troubleshooting
•
Scan troubleshooting
•
Errors
HP support
• Support process
•
HP support by phone
•
Additional warranty options
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the product.
2. Visit the HP online support Web site at
www.hp.com/support. HP online support is
available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the product
• Valuable product and troubleshooting information for common problems
• Proactive product updates, support alerts, and HP newsgrams that are available
when you register the product
3. Call HP support. Support options and availability vary by product, country/region, and
language.
HP support by phone
Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:
•
Phone support period
•
Placing a call
•
Support phone numbers
•
After the phone support period
Solve a problem 45
Solve a problem
- HP Photosmart C4600 series 1
- Contents 3
- Chapter 1 6
- Printer parts 7
- Control panel features 8
- 3 Paper basics 9
- Chapter 3 10
- 8 Paper basics 10
- Paper basics 10
- Load media 12
- Load media 11 13
- Information on paper 14
- Print documents 15
- Print photos 16
- Print photos 15 17
- Chapter 4 18
- 16 Print 18
- 18 Print 20
- Print envelopes 23
- Print on specialty media 23
- Print a Web page 24
- Print using Maximum dpi 25
- View the print resolution 26
- Printing shortcuts 26
- 26 Print 28
- Scan to a computer 29
- Scan to a memory card 30
- Chapter 5 32
- Copy text or mixed documents 33
- Chapter 6 34
- Change the copy settings 36
- 7 Reprint photos 37
- Chapter 7 38
- 36 Reprint photos 38
- Reprint photos 38
- 8 Save photos 39
- Chapter 8 40
- 38 Save photos 40
- Save photos 40
- 9 Work with cartridges 41
- Replace the cartridges 42
- Replace the cartridges 41 43
- Work with cartridges 43
- Order ink supplies 44
- Ink-backup mode 44
- Exit ink-backup mode 45
- Chapter 9 46
- 44 Work with cartridges 46
- 10 Solve a problem 47
- 46 Solve a problem 48
- www.hp.com/support 49
- Additional warranty options 50
- Setup troubleshooting 51
- The product will not turn on 52
- Setup troubleshooting 51 53
- 52 Solve a problem 54
- Setup troubleshooting 53 55
- 54 Solve a problem 56
- Setup troubleshooting 55 57
- 56 Solve a problem 58
- Print quality troubleshooting 60
- 60 Solve a problem 62
- 62 Solve a problem 64
- 64 Solve a problem 66
- 66 Solve a problem 68
- 68 Solve a problem 70
- 70 Solve a problem 72
- The text edges are jagged 73
- 72 Solve a problem 74
- Print troubleshooting 75
- 74 Solve a problem 76
- Print troubleshooting 75 77
- 76 Solve a problem 78
- Memory card troubleshooting 79
- The On button is blinking 80
- 80 Solve a problem 82
- Copy troubleshooting 83
- 82 Solve a problem 84
- Copy troubleshooting 83 85
- 84 Solve a problem 86
- Scan troubleshooting 87
- Text is incorrect or missing 88
- Product messages 89
- 88 Solve a problem 90
- Errors 89 91
- File messages 92
- Errors 91 93
- General user messages 94
- Errors 93 95
- 94 Solve a problem 96
- Paper messages 97
- Power and connection messages 97
- Print cartridge messages 98
- Errors 97 99
- Chapter 10 100
- 98 Solve a problem 100
- Solve a problem 100
- Errors 99 101
- 1 Copper-colored contacts 101
- 3 Ink nozzles under tape 101
- 100 Solve a problem 102
- Errors 101 103
- 2 Ink nozzles (do not clean) 104
- 102 Solve a problem 104
- Errors 103 105
- 104 Solve a problem 106
- Errors 105 107
- 106 Solve a problem 108
- Errors 107 109
- 108 Solve a problem 110
- Errors 109 111
- 110 Solve a problem 112
- Errors 111 113
- Errors 113 115
- 1 Tri-color print cartridge 116
- 2 Black print cartridge 116
- 114 Solve a problem 116
- Errors 115 117
- Errors 117 119
- 118 Solve a problem 120
- Errors 119 121
- 120 Solve a problem 122
- 11 Stop the current job 123
- Chapter 11 124
- 122 Stop the current job 124
- Stop the current job 124
- 12 Technical information 125
- Eco-Tips 127
- Paper use 127
- Plastics 127
- Material safety data sheets 127
- Recycling program 127
- Power consumption 128
- Chemical Substances 129
- Regulatory notices 130
- FCC statement 131
- Geräuschemission 132
- Regulatory notices 131 133
- Technical information 133
- Chapter 12 134
- 132 Technical information 134
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