HP D640 Bedienungsanleitung Seite 283

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Warranty
F-6 Warranty and Support
Warranty
HP Maintenance Agreements
Hewlett-Packard has several types of maintenance agreements that meets a wide range of
support needs.
On-Site Service Agreements
To provide you with the support level best suited to your system usage and support budget, HP
has on-site service agreements with two response times:
Priority On-Site Service is designed for production-critical applications, giving you four-hour
service response to your site for calls made during normal HP business hours.
Next Day On-Site Service provides on-site support by the next working day following your
service request. Extended coverage hours and extended travel beyond HP designated service
zones are available for additional charges on most on-site service agreements.
HP5000 Model D640 Warranty
This warranty entitles you to standard warranty services for your HP5000 Model D640 printer
and is available from HP worldwide. However, there may be local variations in the level of
warranty service. You should contact the local HP Service Center to check for the applicable
local warranty in your country or province.
90 Day On-Site Limited Warranty
Hewlett-Packard warrants the HP5000 Model D640 printer and accessories against defects in
materials and workmanship for a period of 90 days from purchase by the end user. During the
warranty period, HP will, at its option, either repair or replace products which prove to be
defective. The warranty period begins on either the date of delivery, or, where the
purchase price includes installation by Hewlett-Packard, on the date of installation.
To have your HP5000 Model D640 printer serviced by HP, contact the closest HP Service
Center.
Exclusions
The warranty on your HP5000 Model D640 printer and accessories shall not apply to defects
resulting from:
Improper or inadequate maintenance by customer.
Customer supplied software or interfacing.
Unauthorized modification or misuse.
Operation outside of the environmental specifications for the product.
Operation of non-supported printing media.
Duty cycle abuse (see note below)
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