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Figure 8-21.
Pick-up/Feed assembly (2 of
2)
518
Chapter
8
Parts and diagrams
ENWW
1
2
...
537
538
539
540
541
542
543
544
545
546
547
...
597
598
3500/3550 and 3700
1
Service Manual
3
Conventions
5
Table of contents
7
2 Service approach
8
4 Printer maintenance
9
5 Theory of operation
9
6 Removal and replacement
10
7 Troubleshooting
12
8 Parts and diagrams
14
List of tables
15
List of figures
19
Printer description
25
Printer configurations
27
Printer features
30
ENWW Printer features 7
31
Printer assemblies
33
Figure 1-8
34
Site requirements
35
Electrical specifications
36
Environmental specifications
37
Printer specifications
39
Print media specifications
40
Warranty Statement
44
Identification
46
Selecting paper
48
Printing on special media
50
Envelopes
51
Heavy paper
52
HP LaserJet Tough paper
52
Recycled paper
53
Media weight
53
Protecting the environment
55
HP LaserJet printing supplies
56
Material restrictions
56
Extended warranty
57
For more information
57
Declaration of Conformities
58
Safety statements
61
Laser statement for Finland
62
FCC Regulations
63
Service approach
65
Search approach
66
Parts and supplies
67
HP service agreements
69
Other areas
69
HP maintenance agreements
70
Chapter contents
71
Checking the package contents
72
Unpacking the printer
74
Loading paper into Tray 2
83
Connecting power
86
Testing the printer operation
88
Using PowerSave Time
89
USB configuration
90
1 B-connector
91
2 Parallel port
91
Network configuration
92
HP Jetdirect print servers
93
NetWare networks
94
AppleTalk networks
94
UNIX/Linux networks
94
Printer software
95
Software for networks
96
Utilities
97
ENWW Printer software 75
99
Locking the control panel
100
Enabling memory
107
To check DIMM installation
108
LaserJet 3700 series printer
109
Printer maintenance
115
Cleaning spilled toner
116
Cleaning mode
117
Managing supplies
118
Locating supplies and parts
120
Replacing supply items
121
Replacing the transfer unit
123
To replace the fuser
128
To replace the pickup roller
132
To reset the fuser count
135
Theory of operation
137
Basic operation
138
ENWW Basic operation 115
139
Power-on sequences
140
Figure 5-3
142
Timing diagram
142
Engine control system
143
Figure 5-5
144
DC controller circuit
144
Block functions
145
Table 5-2. Motor Functions
146
Figure 5-6
147
Motor locations
147
Fuser control circuit
151
Video interface control
159
Laser/scanner system
163
Laser control
164
Standby L L Laser control OFF
165
Laser emission control
166
Image mask control
167
Scanner motor control
168
Speed control
169
Phase control
169
Failure detection
169
Image formation system
170
Print process
171
Development block
175
Transfer block
176
Fuser block
178
Cleaning block
179
Developing section
180
Cartridge cleaning control
187
Transfer section
188
Figure 5-44
190
ITB cleaning control
191
Waste toner full detection
191
Transfer (ITB) unit detection
192
Transfer unit life detection
193
ITB self-aligning mechanism
194
Color misregistration control
198
Image stabilization control
201
Environmental change control
202
Image density control (D-max)
203
Image density detection
204
Pickup/feed system
206
Pickup/feed unit
208
Feed speed control
210
Skew control mechanism
211
Fuser/delivery unit
213
PS8 Face-down delivery sensor
215
M1 Feed motor
215
M2 Delivery motor
215
Reverse control
217
Duplex feed mode
218
Jam detection
219
Paper feeder
221
Pickup/delivery sequence
222
Paper jam detection
223
Removal and replacement
225
Introduction
228
Types of screws
229
Supplies
231
Front door removal
233
Left cover removal
234
Left front cover removal
235
Reinstallation tip
236
Right cover removal
237
Top cover removal
238
Upper rear door removal
238
Rear cover removal
239
Tray 1 (multipurpose) removal
240
Main Assemblies
241
Transfer unit removal
242
Print cartridge removal
243
Fuser removal
244
Image drive assembly removal
247
Pick-up/feed assembly removal
249
Figure 6-29
252
Main assembly parts
260
Tray 1 pick-up roller removal
261
Tray 1 separation pad removal
261
Tray 2 pick-up roller removal
262
Tray 2 separation pad removal
262
Fuser sleeve unit removal
263
Pressure roller removal
263
Thermoswitch removal
263
Feed guide unit removal
264
Swing guide removal, right
266
Swing guide removal, left
269
Switches
274
Power switch (SW3001) removal
275
Figure 6-68
276
Sensor locations
276
Media sensor (PS5) removal
279
Solenoids and Clutches
287
Motor and fans
293
Delivery motor (M2) removal
295
Drum motor (M3) removal
295
Developing motor (M4) removal
297
Exhaust fan (FAN1) removal
301
Circuit Boards
302
Formatter PCB removal
303
Memory controller PCB removal
310
Control Panel PCB removal
311
Miscellaneous parts
312
Tray 2 (cassette)
315
1 Right cover
320
2 Left cover
320
3 Front cover
320
1 500-Sheet paper feeder PCB
324
Troubleshooting
327
Troubleshooting process
331
Troubleshooting flowchart
332
Troubleshooting power-on
334
Printer error troubleshooting
336
Numerical printer messages
351
Paper path troubleshooting
380
Paper path jam areas
381
Paper jam error message
381
Multiple pages are fed
384
Table 7-9. Transfer/feed area
386
Front door area jams (area 4)
386
2. Open the upper rear door
396
3. Remove any paper
396
4. Close the rear door
396
Paper jam recovery feature
401
Avoiding paper jams
401
Paper path checklist
403
Persistent jams
404
Overhead transparency defect
405
Calibrating the printer
407
Using Color
408
Press ink sets
409
Common ink standard in the
409
Managing color
410
Matching colors
412
Adjusting color balance
413
Image defects
414
Light image
415
Light color
416
Dark image
416
Dark color
417
Completely blank image
417
All black or solid color
417
Dots in vertical lines
418
Dirt on back of paper
418
Dirt on front of paper
418
Vertical lines
419
White vertical lines
419
Horizontal line
420
White horizontal line
420
Color missing
421
Blank spots
421
Poor fusing
421
Image distortion
422
Color misregistration
422
Smearing
423
Misplaced image
423
Reversed color
424
Snail tracks
424
Interface troubleshooting
427
Parallel DOS commands
428
@PJL [Enter]
428
@PJL COMMENT
429
@PJL INFO CONFIG
429
@PJL INFO ID
429
@PJL INFO USTATUS
429
@PJL INFO PAGECOUNT
429
@PJL JOB
430
@PJL EOJ
430
@PJL ECHO
430
@PJL USTATUS JOB=ON/OFF
430
@PJL USTATUSOFF
430
Printing a menu map
431
Information menu
431
Paper handling menu
432
Configure device menu
433
Print quality menu
435
System setup menu
438
I/O menu
442
Resets menu
443
Diagnostics menu
443
Service menu
444
Tools for troubleshooting
446
Information tab
447
Settings tab
447
HP Toolbox
448
To view HP Toolbox
449
HP toolbox sections
449
Documentation tab
450
HP toolbox links
451
Printer configuration page
452
Supplies status page
453
Usage page (HP 3700 only)
454
Event log
455
Figure 7-11
456
Diagnostics
457
Engine diagnostics
458
Diagnostics tests
459
Printer display menu
460
Diagnostics test menu
460
Paper Path Test
463
Print/Stop Test
466
Test pages
469
Engine resets
470
Calibration bypass
471
Calibrate Now
471
Service ID
473
Restoring the Service ID
473
Cold reset paper
473
Diagrams
474
Main parts
475
Figure 7-20
477
Location of sensors
477
ENWW Diagrams 453
477
Solenoids and clutches
478
Motors and fans
479
Figure 7-23
480
PCB locations
480
Figure 7-24
481
Figure 7-25
481
ENWW Diagrams 457
481
Connector locations
482
Figure 7-27
483
ENWW Diagrams 459
483
Figure 7-28
484
Figure 7-29
485
ENWW Diagrams 461
485
Figure 7-30
486
General circuit diagram
487
Figure 7-32
488
Parts and diagrams
489
Ordering parts
491
ENWW Ordering parts 469
493
ENWW Ordering parts 471
495
Illustrations and parts lists
502
Figure 8-2
503
Main parts (2 of 3)
503
Figure 8-3
504
Figure 8-4
504
PCB locations (1 of 2)
504
Table 8-3. PCB locations
505
Figure 8-5
506
Figure 8-6
508
External covers and panels
508
Figure 8-7
510
Front door assembly
510
Figure 8-8
512
Internal components (1 of 4)
512
Figure 8-9
514
Internal components (2 of 4)
514
Figure 8-10
518
Internal components (3 of 4)
518
Figure 8-11
520
Internal components (4 of 4)
520
Figure 8-12
522
Center frame assembly
522
Figure 8-13
524
Figure 8-14
528
Main Left Side Plate Assembly
528
Figure 8-15
530
Figure 8-16
532
Figure 8-17
534
Image Drive Assembly
534
Figure 8-18
536
2 RING, E XD9-0135-000CN 1
537
Figure 8-19
538
Table 8-16. Tray 2 (cassette)
539
Figure 8-20
540
Figure 8-21
542
Figure 8-22
544
Figure 8-23
546
Face-down delivery assembly
546
Figure 8-24
548
Transfer Unit
548
Table 8-20. Transfer unit
549
Figure 8-25
550
Right Swing Frame Assembly
550
Figure 8-26
552
Left Swing Frame Assembly
552
Figure 8-27
554
Table 8-23. Fuser assembly
555
Figure 8-28
556
Figure 8-29
558
Figure 8-30
560
1 PLATE, END RB2-6469-000CN 1
561
Alphabetical parts list
562
Numerical parts list
575
ENWW Numerical parts list 553
577
ENWW Numerical parts list 555
579
ENWW Numerical parts list 557
581
ENWW Numerical parts list 559
583
Q5990-90939
598
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