HP All in One Printer 3380 Bedienungsanleitung

usehp LaserJet 3380

FCC regulations ...142Telephone consu

Replacing the device separation padIf the input tray feeds more than one sheet at a time, you might need to replace the deviceseparation pad. Recurrin

5. Reach in through the opening, push the spring-loaded base down (1) with one hand, andpull the separation pad up (2) with the other hand.6. With one

8. Reinsert the print cartridge, and close the print-cartridge door.9. Plug the device in, and turn on the power switch.NoteIf the pad is not properly

Installing an ADFIf you are experiencing repeated jams in the automatic document feeder (ADF), you mightneed to replace it. See for information about

5. Gently close the ADF lid.CAUTIONTo avoid damaging the device, do not allow the ADF lid to fall onto the flatbed scanner.Always close the ADF lid wh

Replacing an ADF pickup roller assemblyIf your ADF has trouble picking paper, replace the ADF pickup roller assembly. See OrderingHP parts and accesso

5. Lower the green lever so that the flat green part fits between the rollers. Press down onthe green lever until you hear it snap into place.6. To ch

Removing and replacing the device control panel cover1.Turn off the device and unplug the power cord.2. Remove the existing device control panel cover

96 Chapter 7 Cleaning and maintenance ENWW

8TroubleshootingUse this section to find tips for solving problems with the device.●Device does not turn on●Pages print but are totally blank●Pages di

GlossaryIndexENWW ix

Device does not turn onTry the tips in this section if the device does not turn on.Is power reaching the device?● If you are using a power strip, make

Pages print but are totally blankTry the tips in this section if pages exit the device, but have nothing printed on them.Is the sealing tape still in

Pages did not printTry these tips when the device does not print any pages.Does a message appear on your computer screen?See Onscreen error messages a

Pages printed, but a problem existsTry these tips when pages are printed, but a problem exists.Is the print quality poor?See Print quality is unaccept

Onscreen error messages appearIf the following messages appear onscreen, use the appropriate procedures to remedy theproblem.Printer not responding/er

Paper-handling problems existPrint is skewed (crooked)Are the media guides adjusted properly?Remove all media from the input tray, straighten the stac

Printed page is different from what appears onscreenTry the tips in this section when what is printed on the page differs from what appearsonscreen.Is

Is the page format different from the format on another printer?If you used an older or different printer driver (printer software) to create the docu

Media jams occur in the printerOccasionally, media becomes jammed during a print job. Try the following remedies beforeyou attempt to clear the jam:●

3. Grasp the handle on the print cartridge, remove the print cartridge, and set it aside.CAUTIONTo prevent damage to the print cartridge, do not expos

x ENWW

If the media has jammed where it exits the device, grasp the leading edge of the media andpull the media out through the output bin.NoteIf you turned

Print quality is unacceptableThis section provides information about identifying and correcting print defects.NoteCheck the power connection. Make sur

Dropouts● A single sheet of media might be defective. Try reprinting the job.● The moisture content of the media is uneven or the media has moist spot

Gray background● Make sure that the priority input tray is in place.● Decrease the print density setting by using the HP toolbox. This decreases the a

Loose toner● Check Type is: on the Paper tab or the Paper/Quality tab of the printer driver (the PaperType/Quality tab for some Macintosh drivers), an

Misformed characters● If characters are improperly formed, producing hollow images, the print media that you areusing might be too slick. Try a differ

Curl or wave● Check the media type and quality. Both high temperature and humidity can cause mediato curl. See Device media specifications for more in

Toner scatter outline● If large amounts of toner have scattered around the characters, the media might beresisting the toner. (A small amount of toner

Device control panel error messages appearThis section contains information about error messages that can appear on the device controlpanel display, a

Alert messagesAlert messages indicate that some action must be performed, such as adding print media orclearing a jam. When an alert message appears,

1Getting to know your deviceUse these topics to acquaint yourself with your new HP LaserJet 3380 all-in-one:●Identifying the HP LaserJet 3380 all-in-o

The following messages are generic warning messages that might appear on the devicecontrol panel display:● Device error[enter] to cont.● Device is bus

No copy came outIs media loaded in the input tray?Load media in the device. See the start guide for more information.Is the original loaded correctly?

Copies are blank, or images are missing or fadedHas the sealing tape been removed from the print cartridge?The sealing tape might not have been remove

Copy quality is unacceptableThis section provides information about the following topics:● Preventing problems● Identifying and correcting copy/scan d

Media jams occur in the automatic document feeder (ADF)Occasionally, media becomes jammed during a copy, scan, or fax job.You are notified of a media

3. Lifting the green lever, rotate the pick mechanism until it stays open.4. Gently try to remove the page without tearing it. If you feel resistance,

8. Lower the green lever.9. Reinstall the cleanout part by inserting it as shown. Push down on the two tabs until thepart snaps into place. Install th

Copy defects are apparentVertical white or faded stripes● The media might not meet Hewlett-Packard media specifications (for example, the mediais too

Wrong original was copied● Make sure that the automatic document feeder (ADF) is empty.Too light or dark● Try adjusting the settings.● Make sure that

Scanned image is of poor qualityIs the original a second-generation photo or picture?Reprinted photographs, such as those in newspapers or magazines,

Identifying the HP LaserJet 3380 all-in-oneUse the following illustration to make sure that the package contents are complete.Package contents1 Print

Part of the image did not scanWas the original loaded correctly?Make sure that you loaded the original correctly. See Loading originals to scan forins

The scan takes too longIs your resolution or color level set too high?If you set the resolution and color level too high, the scan job takes longer an

Error messages appearIf one of the following messages appears on the screen, use this information to remedy theproblem.Common scanning error messagesT

The scanner did nothingIs the original loaded correctly?Make sure that the original is loaded correctly:● ADF input tray: Top down in the ADF input tr

Scan quality is unacceptableThis section provides information about improving scan quality by preventing or correctingproblems.Preventing problemsThe

Too light or dark● Try adjusting the settings.Make sure you have the correct resolution and color settings. See Scanner resolution andcolor for more i

134 Chapter 8 Troubleshooting ENWW

ASpecificationsSee these sections for specifications information about the following:●HP LaserJet 3380 all-in-onePhysical specificationsProduct Height

Electrical specifications1Item 110-volt models 220-volt modelsPower supply 110 to 127 V (+/- 10 %) 220 to 240 V (+/- 10 %)50 to 60 Hz (+/- 2 Hz) 50 to

HP LaserJet 3380 all-in-one● HP LaserJet 3380 all-in-one specifications●Regulatory InformationHP LaserJet 3380 all-in-one specificationsPrinter capaci

Device featuresSpeed ●Prints and copies up to 20 pages per minute (ppm), and first pageout in 8 secondsPaper handling ●A legal-size flatbed scanner, a

Scanner capacities and ratingsMargins for scanned items3.05 mm (0.12 inch), right and left4.06 mm (0.16 inch), top and bottomScanner Duty Cycle2,000 s

HP LaserJet 3380 all-in-one batteryBattery material Polycarbon Monoflouride LithiumBattery type Button or coin cell batteryQuantity per device 1Weight

140 Appendix A Specifications ENWW

BRegulatory InformationSee these sections for regulatory information:●FCC regulations●Telephone consumer protection act (United States)●IC CS-03 requi

FCC regulationsThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules. T

An FCC-compliant telephone cord and modular plug is provided with this equipment. Thisequipment is designed to be connected to the telephone network o

Telephone consumer protection act (United States)The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use acomputer or ot

IC CS-03 requirementsNOTICE: The Industry Canada label identifies certified equipment. This certification means theequipment meets certain telecommuni

Regulatory information for the European Union countries/regionsThis equipment has been designed to work in all of the countries/regions of the Europea

Safety statementsLaser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and DrugAdministration has implemented r

Identifying the hardware componentsUse the following illustrations to identify the hardware components.HP LaserJet 3380 all-in-one hardware components

Laser statement for FinlandLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet 3380 all-in-one-laserkirjoitin on käyttäjän kannalta t

AustraliaThis equipment complies with Australian EMC requirements.ENWW Safety statements 149

Declaration of ConformityDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-Packard CompanyManufacturer’s

Environmental product stewardship programProtecting the environmentHewlett-Packard Company is committed to providing quality products in an environmen

HP LaserJet printing suppliesIn many countries/regions, this product’s printing supplies (for example, print cartridge, drum,fuser) can be returned to

Weight: approx. 1 gramLocation: on formatter PC board (one battery per product)User Removable: NoFor recycling information, you can contact http://www

Material safety data sheetsMaterial Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet Suppliesweb site at http://www.hp.com/hpin

CHP limited warranty statementHP LaserJet 3380 all-in-one ONE-YEAR LIMITED WARRANTYHP PRODUCTHP LaserJet 3380 all-in-oneDURATION OF LIMITED WARRANTYOn

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLYPERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE

DHP parts and accessoriesUse the following topics to find out about ordering parts and accessories for your device:●Ordering HP parts and accessories●

Identifying the device control panel componentsUse the following illustration to identify the device control panel components.Device control panel com

Ordering HP parts and accessoriesHP parts and accessories chartsYou can increase the device’s capabilities with optional accessories and supplies. Use

Product name Description Part numberHP LaserJet transparency film ● HP brand transparency filmfor use with HP LaserJetmonochrome printers.● HP brand t

HP LaserJet print cartridgesThis section contains the following information about HP LaserJet print cartridges:●HP LaserJet print cartridgesHP policy

For a more environmentally responsible return of used cartridges and supplies, HPencourages the use of bulk returns. Simply bundle two or more cartrid

DIMMs (memory or font)If you add a dual inline memory module (DIMM) to the device, you can perform more complexdevice tasks or add additional fonts.Us

4. Position the DIMM in front of the slot located inside the left side panel. The gold contactsshould be pointing toward the device and the cutouts sh

To remove a DIMMCAUTIONHandling a DIMM without wearing a grounded, antistatic device might damage the DIMM. Donot touch the contacts on the side of th

4. Close the left side panel and the print cartridge door.5. Plug the device in, and turn on the power switch.ENWW DIMMs (memory or font) 165

166 Appendix D HP parts and accessories ENWW

EService and supportUse these topics to learn about obtaining device service and support.●Obtaining hardware service●Extended warranty●Service informa

Identifying the software componentsNoteThe software components that are installed depend on the operating system (OS) and theinstallation type. See th

Obtaining hardware serviceNoteWarranty service and support options might vary depending on your country/region. Foradditional support information, vis

Extended warrantyIn most countries/regions, HP CarePack provides additional—beyond standard warranty—coverage for the HP device and all HP-supplied in

Service information formWho is returning the equipment? Date:Person to contact: Phone:Alternate contact: Phone:Return shipping address: Special shippi

Glossary1284-BThe 1284 parallel port standard was developed by the Institute of Electricaland Electronics Engineers (IEEE). The term "1284-B"

ECPExtended capabilities port, a parallel-port standard for computers that supportsbidirectional communication between the computer and attached devic

resolutionThe sharpness of an image, measured in dots per inch (dpi). The higher thedpi, the greater the resolution.surge protectorA device that prote

174 Glossary ENWW

IndexSymbols/Numerics2-sided originalscopying 572-sided printing 38300 dpi print-quality setting 22600 dpi print-quality setting 22Aaccessories and pa

adjusting for current copy job 52copy qualityadjusting 51defaults, adjusting 52See also image quality, troubleshooting, copy qualitycopy quality, impr

FCC regulations 142features 3feeding manually 18Finland laser safety 148folder, scanning to a 63formsprinting 36service information 170Gglass, cleanin

Print-media specificationsFor optimum results, use conventional 75 g/m2 to 90 g/m2 (20 to 24 lb) photocopy paper.Verify that the paper is of good qual

Mmanual duplexingheavy media 39lightweight media 38manual feed 18marginsfaxing 138margins for scanned items 138material restrictions 152Material Safet

capacities and ratings 137drivers, requirements for 20media path cleaning 84printingbooklets 43both sides of media 38canceling 19card stock 37custom m

media 7, 25memory 138printer capacities and ratings 137scanner capacities and ratings 138transparencies 27specs on media 109speedcopy 137fax 138modem

port 4, 138Vvertical lines 110vertical repetitive defects 112vertical white or faded stripes 125volumeadjusting 14device control panel key-press, adju

182 Index ENWW

© 2003 Hewlett-Packard Development Company, LPwww.hp.com/support/lj3380Q2660-90902*Q2660-90902**Q2660-90902*

Priority input tray paper sizesPriority input tray Dimensions Weight or thickness CapacityMinimum-size paper 76 by 127 mm(3 by 5 in)60 to 163 g/m2(16

2Changing the settings by usingthe hp toolbox or the devicecontrol panelYou can change the settings for the device by using the HP toolbox or the devi

Using the hp toolboxThe HP toolbox is a Web application that you can use for the following tasks.● Monitor the device status.● View and configure the

The hp toolbox sectionsThe HP toolbox contains the following sections:● Status tab● Fax tab● Scan to... tab● Troubleshooting tab● Documentation tabOth

Scan-to... tabThe Scan-to... tab has links to the following main pages:● Scan to E-mail or a Folder● Scan PreferencesNoteYou must set up the scan pref

Using the device control panelYou can also configure settings at the device control panel. This section describes how toperform the following tasks:●P

To restore the factory-set defaults1. Press MENU/ENTER.2. Use the < or the > button to select Service, and then press MENU/ENTER.3. Use the <

● The phone line sounds for outgoing faxes.● The ring volume for incoming faxes.To change the alarm volume The alarm sounds when the device is present

3. Use the < or the > button to select Volume settings, and then press MENU/ENTER.4. Use the < or the > button to select Key Press volume,

3PrintingUse the following information to perform printing tasks with the device control panel.●Printing by using manual feed●Stopping or canceling a

hp LaserJet 3380 all-in-oneUser Guide

Printing by using manual feedUse manual feed when printing on mixed media (for example, printing on an envelope, thenprinting a letter, then an envelo

Stopping or canceling a print jobIf your print job is currently printing, you can cancel it by pressing CANCEL on the device controlpanel.CAUTIONPress

Printer driversWhen you installed the device software, you selected one of the following printer drivers:PCL 6 driver (default driver): Use the PCL 6

Macintosh OS X:1. Open a document in a text-editing software program.2. Select File, and then select Print.3. Make the appropriate changes to the defa

Understanding print-quality settingsPrint-quality settings affect how light or dark the print is on the page and the style in which thegraphics are pr

To use EconoMode (to save toner)EconoMode is a feature that allows the printer to use less toner per page. Selecting this optionextends the life of th

Optimizing print quality for media typesMedia-type settings control the temperature of the device fuser. You can change the settingsfor the media that

Device media specificationsHP LaserJet devices produce excellent print quality. The device prints on a variety of media,such as cut-sheet paper (inclu

Guidelines for using mediaUse the guidelines in this section when selecting and using print media.PaperFor best results, use conventional paper. Make

When selecting labels, consider the quality of the following factors:● Adhesives: The adhesive material should be stable at 200° C (392° F), the devic

Copyright Information© 2003 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation, or translationwithout prior written permission

Envelopes with double-side seamsAn envelope with double-side-seam construction has vertical seams at both ends of theenvelope rather than diagonal sea

● Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.● Sizes: Use card stock that is within the following size ran

Selecting media for the automatic document feeder (ADF)Use the following guidelines when selecting media for the ADF.Automatic document feeder (ADF) s

Printing on envelopesUse one of the following methods to print on envelopes.●To print on one envelope●To print on multiple envelopesTo print on one en

4. Adjust the media guides to the width of the envelope.5. For Windows printer drivers, on the Paper tab or the Paper/Quality tab, select Envelopefrom

3. If the envelopes have a flap that folds along the long edge, place the flap-fold edge to theleft, with the side to be printed on facing up. If the

Printing on transparencies and labelsUse only transparencies and labels that are recommended for use in laser printers, such asHP transparency film an

4. For Windows printer drivers, on the Paper tab or the Paper/Quality tab, select the correctmedia type from the Type is: drop-down list.For Macintosh

Printing on letterhead and preprinted formsOnly use letterhead or preprinted forms that are recommended for use in laser printers, suchas HP laser-qua

Printing on custom-sized media or card stockThe device can print on custom-sized media and card stock that is between 76 by 127 mm (3by 5 inches) and

Table of contents1 Getting to know your deviceIdentifying the HP LaserJet 3380 all-in-one ...

Printing on both sides of the media (manual duplexing)To print on both sides of the media (manual duplexing), you must send the media through thedevic

5. After side one has been printed, remove the remaining media from the input tray, and setit aside until after you finish your manual duplexing job.6

3. On the Finishing tab (the Paper Type/Quality tab for some Macintosh drivers), select theoption to Print on Both Sides. Make sure that Straight Pape

7. Replace the priority input tray.8. Click OK (on the computer screen), and then wait for side two to print.ENWW Printing on both sides of the media

Printing multiple pages on a single sheet of mediaYou can select the number of pages that you want to print on a single sheet of media. If youchoose t

Printing bookletsNotePrinting booklets is not supported for Macintosh OS X.You can print booklets on letter, legal, or A4 print media.To print booklet

7. Gather the printed pages, turn the printed side down, and straighten the stack of media.8. Place the pages from side one in the input tray again. S

Printing watermarksNotePrinting watermarks is not supported for Macintosh OS X.You can use the watermark option to print text “underneath” (in the bac

46 Chapter 3 Printing ENWW

4CopyingUse these instructions to perform copying tasks with your device:●Loading originals to copy●Starting a copy job●Canceling a copy job●Adjusting

Transparencies ...2 7Envelopes ...

Loading originals to copyUse these instructions to load originals into your device for copying. For the best qualitycopies, use the flatbed scanner. S

To load originals into the automatic document feeder (ADF)input trayNoteADF capacity is up to 50 sheets of 75 g/m2 (20 lb) media (depending on the thi

Starting a copy jobTo make copies with your device, use the following instructions.1. Load your original document onto the flatbed scanner face-down (

Adjusting the copy qualityThe factory-set default for copy quality is Text. This setting is the best for items that containmostly text.When making a c

Adjusting the lighter/darker (contrast) settingThe lighter/darker setting affects the lightness or darkness (contrast) of the copy. Use thefollowing p

Reducing or enlarging copiesThe device can reduce copies to as little as 25 percent of the original or enlarge copies to asmuch as 400 percent of the

To change the default copy sizeNoteThe default copy size is the size to which copies are normally reduced or enlarged. If you keepthe factory-default

Changing the copy-collation settingYou can set the device to automatically collate multiple copies into sets. For example, if youare making two copies

Changing the number of copiesYou can choose to have the default number of copies be any number from 1 to 99.To change the number of copies for the cur

Copying photos, two-sided originals, or booksTo copy a photo 1. Place the photo on the flatbed scanner with the picture-side down and the top, left co

Understanding scanning methods ...62Scanning from the device (W

4. Press START/COPY. The even-numbered pages are copied and printed.5. Collate the odd- and even-numbered printed copies.To copy a book1. Lift the lid

5ScanningUse the following instructions to perform scanning tasks:●Loading originals to scan●Understanding scanning methods●Scanning from the device (

Loading originals to scanUse these instructions to load originals into the device for scanning. For the best qualityscans, use the flatbed scanner. Se

Loading originals into the automatic document feeder (ADF)input trayNoteThe ADF capacity is up to 50 sheets of 75 g/m2 (20-lb) media (depending on the

Understanding scanning methodsYou can scan an item in the following ways.● Scan from the device: Start scanning directly from the device by using the

Scanning from the device (Windows)NoteFor information about scanning from the device for Macintosh, see Scanning from the deviceand HP Director (Macin

NoteTo use this feature in Windows, a folder must be set up in the Scan-to... tab prior to use. SeeProgramming the device Scan-to button.1. Load the o

Canceling a scan jobTo cancel a scan job, use one of the following procedures.● Press CANCEL on the device control panel.● Click the Cancel button in

Scanning a photo or a bookUse the following procedures to scan a photo or a book.Scanning a photo 1. Place the photo on the flatbed scanner with the p

3. Gently press down on the lid to press the book to the flatbed scanner surface.4. You are now ready to scan the book by using one of the scanning me

Is the sealing tape still in the print cartridge? ...99Does the document contain blank

Scanning by using hp LaserJet Scan software (Windows)Use the HP LaserJet Scan software program to scan an item to any of the following:● e-mail● a fol

To scan to a file1. Load the originals that are to be scanned face-up in the automatic document feeder (ADF)input tray. Adjust the media guides to hol

7. Click OK to return to the HP LaserJet Scan dialog box.8. Click Scan.NoteThe options that you set in step 5 are for the current job only, unless you

Scanning from the device and HP Director (Macintosh)The procedures described in this section are for Macintosh OS X. Procedures for MacintoshOS Classi

6. Click Save. The original is scanned and saved.7. Click Done to close HP Scan.Scanning to a software programTo scan to a software program, you scan

Scanning by using TWAIN-compliant and WIA-compliant softwareThe device is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. Thedevice w

Scanning by using OCRYou can use OCR software to import scanned text into your preferred word-processingprogram for editing.ReadirisThe software CD-RO

Scanner resolution and colorIf you are printing a scanned image, and the quality is not what you expected, you might haveselected a resolution or colo

Intended use Recommended resolution Recommended color settingsDisplay on screen 75 dpi ● Black and White for text● Grayscale for graphics andphotos● C

6FaxingFor instructions about using the device fax functionality, see the fax guide that came with thedevice.ENWW 77

Is the original of poor quality? ...120Does the original have a c

78 Chapter 6 Faxing ENWW

7Cleaning and maintenanceUse the following topics to learn about basic cleaning and maintenance tasks:●Cleaning the outside of the device●Cleaning the

Cleaning the outside of the deviceTo clean the exteriorUse a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of thed

To clean the lid backing Minor debris can accumulate on the white document lid backing that is located underneath thedevice lid. Use the following pro

Cleaning the print-cartridge areaYou do not need to clean the print-cartridge area often. However, cleaning this area canimprove the quality of your p

4. Replace the print cartridge, and close the print cartridge door.5. Plug the device in, and turn on the power switch.NoteDo not spray or use water i

Cleaning the media pathIf you are experiencing toner specks or dots on the printouts, clean the media path.To clean the media path1. Press MENU/ENTER.

Cleaning the pickup rollerIf the device regularly picks up too many sheets of media or no sheets at all, you might need toclean or replace the pickup

Replacing the pickup rollerSee Ordering HP parts and accessories to order a new pickup roller.To replace the pickup rollerCAUTIONFailure to complete t

5. Gently pull the pickup roller up and out.6. Position the new or cleaned part in the slot that held the pickup roller previously. SeeCleaning the pi