HP ProLiant DL320 Generation 5p Server User Guide Part Number 451883-003 October 2008 (Third Edition)
Component identification 10 Item Description Status 6 Drive activity LED Green = Drive activity is normal. Amber = Drive failure has occurred. Of
Technical support 100
Acronyms and abbreviations 101 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BIOS B
Acronyms and abbreviations 102 NIC network interface controller NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuratio
Acronyms and abbreviations 103 ROM read-only memory SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchron
Index 104 1 12.7-mm optical drive 36 9 9.5-mm optical drive 40 A access panel 21 ACU (Array Configuration Utility) 58 additional information
Index 105 F fan LED 16 fans 19 features 7 Federal Communications Commission (FCC) notice 84, 85 flowcharts 70, 71, 73, 76, 77, 79 front pan
Index 106 Power On/Standby button 7, 9, 20, 28 power requirements 26 powering down 20 powering up 20, 28, 57 power-on problems flowchart 73
Component identification 11 Item Description Status 4 NIC 2 link/activity LED Green = Network link exists. Flashing green = Network link and acti
Component identification 12 SATA device numbers (optional hard drive cage configuration) Rear panel components For this server model, PCI expansio
Component identification 13 Item Description 8 UID button/LED 9 Video connector 10 Dedicated iLO 2 management port (optional) 11 10/100/1000 NIC 1
Component identification 14 System board components For this server, some system board slots and connectors are reserved. Item Description 1 D
Component identification 15 Item Description 23 Reserved 24 SATA connector 5 (optical drive)* 25 Internal USB option connector 26 Reserved 27 SAT
Component identification 16 NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not resp
Component identification 17 Item LED description Status 4 Fan 2 failure Amber = Fan 2 has failed or is missing. Off = Normal 5 Fan 3 failure Am
Component identification 18 System LED and Color Internal Health LED Color Status Amber • DIMM in slot X has reached single-bit correctable error
Component identification 19 Fan locations Standard configurations include either three or four fans.
© Copyright 2007, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warra
Operations 20 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce
Operations 21 4. Remove the server from the rack. For more information, see the documentation that ships with the rack mounting option. 5. Place the
Operations 22 1. Power down the server (on page 20). 2. Remove the server from the rack (on page 20). 3. Remove the primary access panel (on page 2
Operations 23 4. Install the server into the rack.
Setup 24 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 25 • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Le
Setup 26 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of i
Setup 27 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.
Setup 28 If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website (http://www.racksoluti
Setup 29 To power up the server, press the Power On/Standby button. While the server boots, RBSU and the ORCA utility are automatically configured to
Contents 3 Contents Component identification...
Hardware options installation 30 Hardware options installation Introduction If more than one option is being installed, read the installation instruc
Hardware options installation 31 The following table lists some, but not all, possible configurations. For best performance, HP recommends dual-bank
Hardware options installation 32 Hard drive guidelines When adding hard drives to the server, observe the following general guidelines: • The syste
Hardware options installation 33 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated w
Hardware options installation 34 4. Install the hard drive. Installing a four-bay hard drive cage To install the component: 1. Power down the serv
Hardware options installation 35 9. Remove the two-bay hard drive cage. In the following illustration, the hard drive backplanes have been removed fo
Hardware options installation 36 11. Route and connect the hard drive cables to the backplanes and to the system board. 12. Connect the power cable
Hardware options installation 37 5. Using a T-15 Torx screwdriver, remove the 12.7-mm optical drive carrier. 6. Remove the 12.7-mm optical drive bl
Hardware options installation 38 7. Remove the four M2 screws required to install the 12.7-mm optical drive. 8. Install the 12.7-mm optical drive i
Hardware options installation 39 9. Using a T-15 Torx screwdriver, install the interposer board. 10. Install the 12.7-mm optical drive assembly and
Contents 4 Introduction ...
Hardware options installation 40 11. Connect the power cable and the optical drive cable to the 12.7-mm optical drive. 12. Route and connect the op
Hardware options installation 41 4. Remove the secondary access panel (on page 21). 5. Remove the 9.5-mm optical drive blank. Retain the blank for f
Hardware options installation 42 7. Connect the optical drive and power cable to the 9.5-mm optical drive. 8. Route the cable and connect the cable
Hardware options installation 43 4. Disconnect any internal or external cables connected to any existing expansion boards. 5. Remove the PCI riser b
Hardware options installation 44 PCI-X riser board option To install the component: 1. Power down the server (on page 20). 2. Remove the server fro
Hardware options installation 45 8. Install the optional PCI-X riser board. 9. Install the expansion board ("Expansion board option" on p
Hardware options installation 46 9. Connect the hot-plug SAS/SATA cable to the controller. For connector locations, see the documentation that ships
Hardware options installation 47 5. Install the battery. 6. Route the cable ("Battery cabling for BBWC" on page 54). 7. Connect the cabl
Hardware options installation 48 4. Remove the management port option cover. 5. Using a T-15 Torx screwdriver, install the dedicated iLO 2 manageme
Hardware options installation 49 4. Using a T-15 Torx screwdriver, install the internal USB connector. 5. Route and connect the internal USB cable
Contents 5 Array Diagnostic Utility ...
Hardware options installation 50 6. Connect the SAS/SATA controller cable. 7. Coil cables behind the hard drive backplane to minimize airflow impac
Cabling 51 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware opti
Cabling 52 Embedded SATA controller cabling (optional hard drive cage configuration) CAUTION: When routing cables, always be sure that the ca
Cabling 53 Optional SAS controller cabling (optional hard drive cage configuration) CAUTION: When routing cables, always be sure that the cab
Cabling 54 Battery cabling for BBWC BBWC battery cabling to an optional controller in slot 4 BBWC battery cabling to an optional controller in slot
Cabling 55 Optional internal USB cabling
Configuration and utilities 56 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 57 HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of
Configuration and utilities 58 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the
Configuration and utilities 59 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuratio
Contents 6 Specifications...
Configuration and utilities 60 functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer e
Configuration and utilities 61 HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal a
Configuration and utilities 62 front external USB connectors is not supported. This solution provides for use of a permanent boot drive from a USB d
Configuration and utilities 63 o For NetWare: IML Viewer o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within the iLO 2 u
Configuration and utilities 64 NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the SmartStart
Configuration and utilities 65 • Integrates with other software maintenance, deployment, and operating system tools • Automatically checks for har
Troubleshooting 66 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common p
Troubleshooting 67 Important safety information Before servicing this product, read the Important Safety Information document provided with the se
Troubleshooting 68 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th
Troubleshooting 69 c. Power down the server (on page 20). 5. Disconnect any peripheral devices not required for testing (any devices not necessary t
Component identification 7 Component identification Front panel components Front panel components (standard configuration) Item Description 1
Troubleshooting 70 • If a fixed cable tray is available for the server, be sure the cords and cables connected to the server are routed correctly th
Troubleshooting 71 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of
Troubleshooting 72 Item Refer to 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the
Troubleshooting 73 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 74 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 75
Troubleshooting 76 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte
Troubleshooting 77 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma
Troubleshooting 78 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart
Troubleshooting 79 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag
Component identification 8 Front panel components (optional hard drive cage configuration) Item Description 1 Hard drive bay 1 2 Hard drive b
Troubleshooting 80 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 81 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the
Battery replacement 82 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat
Battery replacement 83 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service pr
Regulatory compliance notices 84 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 85 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
Regulatory compliance notices 86 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 87 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
Regulatory compliance notices 88 Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DV
Regulatory compliance notices 89 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance
Component identification 9 Front panel LEDs and buttons Front panel LEDs and buttons (standard configuration) Item Description Status 1 12.7-mm
Electrostatic discharge 90 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Specifications 91 Specifications Environmental specifications Specification Value Temperature Operating1 10°C to 35°C (50°F to 90°F) Non-operati
Specifications 92 Specification Value Width 44.80 cm (17.64 in) Weight (maximum configuration: all hard drives, power supplies, and processors insta
Technical support 93 Technical support Related documents For related documentation, refer to the Documentation CD. HP contact information For the n
Technical support 94 defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defe
Technical support 95 • Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, d
Technical support 96 enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von C
Technical support 97 dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdele
Technical support 98 necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça co
Technical support 99
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