HP ProLiant DL388p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage
Component identification 10 Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables
Software and configuration utilities 100 HP Operating Systems and Virtualization Software Support for ProLiant Servers For information about specifi
Troubleshooting 101 Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedu
Battery replacement 102 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ba
Regulatory compliance notices 103 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc
Regulatory compliance notices 104 radio communications. However, there is no guarantee that interference will not occur in a particular installation
Regulatory compliance notices 105 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Regulatory compliance notices 106 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe
Regulatory compliance notices 107 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic
Regulatory compliance notices 108 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized
Electrostatic discharge 109 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Component identification 11 Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the ser
Specifications 110 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shi
Specifications 111 HP 460 W CS HE Power Supply (92%) specifications Specification Value Input requirements Rated input voltage 100 to 120 VAC, 20
Specifications 112 Rated input current 8.9 A at 100 VAC 4.3 A at 200 VAC Rated input power 857 W at 100V AC input 824 W at 200V AC input BTUs per ho
Specifications 113 Maximum peak power 750 W HP 1200 W CS HE Power Supply (90%) specifications Specification Value Input requirements Rated inpu
Technical support 114 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Technical support 115 NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an
Technical support 116 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzion
Technical support 117 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standort
Technical support 118 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedo
Technical support 119 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente
Component identification 12 Rear panel components Item Description 1 PCIe slots 1–3 (top to bottom) 2 PCIe slots 4–6 (top to bottom) 3 Power supp
Technical support 120
Technical support 121
Acronyms and abbreviations 122 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A
Acronyms and abbreviations 123 LFF large form-factor NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Array
Acronyms and abbreviations 124 SIM Systems Insight Manager TMRA recommended ambient operating temperature TPM trusted platform module UDIMM Unreg
Documentation feedback 125 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta
Index 126 A AC power supply 111, 112, 113 access panel 22, 23 Advanced ECC memory 49, 50, 95 air baffle 29 Array Configuration Utility (ACU)
Index 127 H hard drive bays 7 hard drive cage 68 hardware options installation 35, 39 health driver 98 health LEDs 8 help resources 114
Index 128 rear panel components 12 rear panel LEDs 12 rear panel, accessing 23 redundant ROM 98 registering the server 38 regulatory compl
Component identification 13 Item Description Status 1 UID LED/button Off = Deactivated Solid blue = Activated Flashing blue = System being manag
Component identification 14 • The PCIe2 x16 riser cage supports a maximum power of 150 W with an HP power cable. This cable must be used for PCIe c
Component identification 15 Item Description 12 Second drive cage, box 1 power connector 13 Fan connector 1 14 Discovery services connector 15 Fron
Component identification 16 When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system conf
Component identification 17 SAS and SATA device numbers • SFF device bay numbering • Optional SFF device bay numbering • LFF device bay numberi
Component identification 18 Status On = AC power is connected. Off = AC power is disconnected. Missing = Riser cage is not installed, or power m
Component identification 19 1 - Amber 2 - Green 3 - Green Interpretation Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Component identification 20 For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy. A fan
Operations 21 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down
Operations 22 3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firm
Operations 23 To remove the component: 1. Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power dow
Operations 24 2. Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. Remove the hot-plug fan c
Operations 25 6. Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the
Operations 26 3. Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the serve
Operations 27 5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the full-length expansion board.
Operations 28 5. Install the PCI riser cage. 6. Install the access panel (on page 23). 7. Install the server into the rack ("Installing the
Operations 29 7. Secure the full-length expansion board retainer. 8. Install the access panel (on page 23). 9. Install the server into the rack (
Contents 3 Contents Component identification ...
Operations 30 5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle. To replace the
Setup 31 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 32 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when decid
Setup 33 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede
Setup 34 WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as def
Setup 35 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor.
Setup 36 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors i
Setup 37 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding
Setup 38 o To modify the server configuration ROM default settings, press F9 when prompted from the start up sequence to enter the RBSU. By default,
Hardware options installation 39 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Contents 4 Powering on and selecting boot options ...
Hardware options installation 40 5. If any full-length PCI riser boards are installed, release the full-length expansion board retainer, and then re
Hardware options installation 41 8. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket.
Hardware options installation 42 10. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually
Hardware options installation 43 12. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press onl
Hardware options installation 44 14. Install the heatsink. 15. Remove the two fan blanks.
Hardware options installation 45 16. Install the two additional fans included with the processor. You can install memory ("Installing a DIMM&q
Hardware options installation 46 Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any
Hardware options installation 47 HP SmartMemory HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available on
Hardware options installation 48 Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if curren
Hardware options installation 49 For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/produc
Contents 5 Intelligent Provisioning ...
Hardware options installation 50 Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the li
Hardware options installation 51 Online spare population For online spare memory mode configurations, observe the following guidelines: • Observe t
Hardware options installation 52 7. Install the DIMM. 8. Install the access panel (on page 23). 9. Install the server into the rack ("Instal
Hardware options installation 53 1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive f
Hardware options installation 54 3. Remove the drive. Controller options The server ships with an embedded Smart Array P420i controller. For more
Hardware options installation 55 NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored to the s
Hardware options installation 56 8. Connect the capacitor pack cable to the connector on the top of the cache module. 9. Install the access panel
Hardware options installation 57 8. Connect the capacitor pack cable to the connector on the top of the cache module. 9. Install one or two FBWC c
Hardware options installation 58 o 8 or 16 drive SFF o 8 drive LFF 11. Install the access panel (on page 23). 12. Install the server into the r
Hardware options installation 59 b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 21). 4. Remove the acc
Contents 6 Specifications ...
Hardware options installation 60 7. Connect the power and data cable to the system board and the optical drive. 8. Install the access panel (on pa
Hardware options installation 61 3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to
Hardware options installation 62 3. Remove any attached network cables. 4. Extend the server from the rack (on page 21). 5. Remove the access pane
Hardware options installation 63 13. Connect each power cord to the power source. 14. Power up the server (on page 21). Expansion board options Th
Hardware options installation 64 6. Remove the expansion slot blank. To replace the component, reverse the removal procedure. Installing a full-l
Hardware options installation 65 8. Connect any required internal or external cables to the expansion board. See the documentation that ships with t
Hardware options installation 66 13. Connect each power cord to the power source. 14. Power up the server (on page 21). Secondary PCI riser cage o
Hardware options installation 67 6. Remove the blank from the optional secondary PCI riser cage. 7. Install an expansion board into the PCI riser
Hardware options installation 68 8. Install the optional secondary PCI riser cage. 9. If not already installed, install the secondary processor (&
Hardware options installation 69 5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle
Component identification 7 Component identification Front panel components • SFF model Item Description 1 Video connector 2 SATA optical driv
Hardware options installation 70 7. Remove the fan cage. 8. Disconnect and remove the optical drive cable, if installed.
Hardware options installation 71 9. Using a T-15 Torx screwdriver, remove the two optical drive retaining screws, and then remove the optical drive
Hardware options installation 72 12. To access the cables, remove the fan bracket on the right side of the chassis. 13. Connect the cables: a. Co
Hardware options installation 73 b. Remove the existing SAS cable from the cable guide and from the system board. 14. Connect the end of each SAS
Hardware options installation 74 15. Install the fan bracket. Be sure that the cables are properly routed in the channel along the fan bracket. 16.
Hardware options installation 75 17. Install the SAS controller board into the PCI riser cage. 18. Install the fan cage. 19. Install the air baf
Hardware options installation 76 If you do not have a full-length expansion board, the air baffle can be installed last. 20. Connect the other end
Hardware options installation 77 Completed SAS cabling: 21. Make sure any installed full-length expansion boards are seated in the retainer clip o
Hardware options installation 78 Install the 2U rack bezel into the chassis, and then lock the 2U rack bezel with the key. HP Trusted Platform Mod
Hardware options installation 79 • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encrypt
Component identification 8 • LFF model Item Description 1 Video connector 2 SATA optical drive bay 3 Drive bays 4 Systems Insight Display 5 U
Hardware options installation 80 9. Install the TPM security rivet by pressing the rivet firmly into the system board. 10. Install the air baffle.
Hardware options installation 81 6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable
Cabling 82 Cabling SAS hard drive cabling • SFF hard drive cabling: • SFF cabling, with optional drive cage:
Cabling 83 • LFF hard drive cabling: Optical drive cabling
Cabling 84 FBWC cabling • 8 or 16 drive SFF • 8 drive LFF • PCIe option
Cabling 85 Depending on the server configuration, you may need to remove the primary PCI riser cage before cabling to a PCIe expansion board. Chip
Cabling 86 WARNING: Eliminate the risk of electric shock by removing all AC power from the system before installing or replacing any non-hot-plug
Cabling 87 9. Disconnect the SATA cable from the optical drive and the SATA connector on the system board. The optical bay is disabled with the chip
Cabling 88 17. Install the server in the rack ("Installing the server into the rack" on page 35). 18. Remove any installed hard drives (&
Software and configuration utilities 89 Software and configuration utilities Server mode The software and configuration utilities presented in this
Component identification 9 Item Description Status 3 UID LED and button Off = Deactivated Solid Blue = Activated Flashing Blue = System being rem
Software and configuration utilities 90 HP iLO enables and manages the Active Health System (on page 90) and also features Agentless Management. All
Software and configuration utilities 91 The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or
Software and configuration utilities 92 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offli
Software and configuration utilities 93 Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattend
Software and configuration utilities 94 • Enables direct update of BMC firmware (HP iLO) For more information about HP SUM and to access the HP Sma
Software and configuration utilities 95 NOTE: The server may not support all the following examples. Drives installed Drives used RA
Software and configuration utilities 96 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and
Software and configuration utilities 97 ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one
Software and configuration utilities 98 For more information, see the Download drivers and software page for the server. To access the server-specif
Software and configuration utilities 99 Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating devi
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