Hp XP RAID Manager Software Bedienungsanleitung PDF herunterladen (Seite 47)

5 Troubleshooting

This chapter provides troubleshooting information.

Troubleshooting

If you have a problem installing or upgrading the RAID Manager software, ensure that all system

requirements and restrictions have been met.

If you need to call HP Technical Support, provide as much information about the problem as

possible, including:

• The circumstances surrounding the error or failure

• The exact content of any error messages displayed on the host system(s)

• The Remote Web Console configuration information saved on diskette using the FD Dump

Tool or FDCOPY function (see the HP P9000 Remote Web Console User Guide for the storage

system)

• The reference codes and severity levels of the remote service information messages (R-SIMs)

logged by Remote Web Console

For technical support, see “Support and other resources” (page 48).

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Hp XP RAID Manager Software Bedienungsanleitung Seite 47