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You might need to provide the password if you are using a user name that is not the same as
you used to log in to the local system. All network shares require the use of the .ipv6-literal.net
name string to be properly configured by Windows.
NOTE: You do not need to use the .ipv6-literal.net suffix when entering IPv6 address into
the HP SUM user interface or when passing IPv6 address using command line parameters to
HP SUM.
After you validate that you can access the admin$ share on the remote target server, HP SUM
works unless other network or hardware issues exist.
• Ensure you have made the registry change on remote target servers. For more information,
see “Configuring IPv6 for Windows Server 2003” (page 62).
• Move back to an IPv4 network address to ensure HP SUM properly finds the remote target
server without any issues.
You can always copy HP SUM to the target servers and execute using the local installation method.
Troubleshooting HP SUM in IPv6 Windows Server 2008 environment
To validate that the IPv6 network is configured correctly for HP SUM support, you must verify the
following based on your operating system version.
• Validate that you can ping the remote target server. With computers running Windows, you
can still use the ping command to ping IPv6 addresses:
ping <ipv6 address>
• Ensure you can ping the IPv6 loopback address:
ping ::1
• Use the DNS hostname instead of IPv6 address to ensure the address is correct.
• Verify that you can connect to the admin$ share using the credentials within HP SUM by
issuing the following command at a console prompt:
net use * \\<ipv6-address>.ipv6-literal.net\admin$ /user:<username>
net use * \\fec0::2.ipv6-literal.net\admin$ /user:administrator
You might need to provide the password if you use a user name that is different from the one
you used to log in to the local system. All network shares require the use of the .ipv6-literal.net
name string to be properly configured by Windows.
After you validate you can access the admin$ share on the remote target server, HP SUM
works unless there are other network or hardware issues.
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments
• Verify that you can establish an SSH connection to the remote target server using the credentials
within HP SUM by issuing the following command at a console prompt:
ssh <ipv6 address>
ssh 2101:db8:0:1::9
You must enter the root password for the target Linux server at the console to complete the
IPv6 connection.
• Validate that you can ping the remote target server. In Linux, you need to use the ping6
command to ping IPv6 addresses:
ping6 <ipv6 address>
IPv6 network issues 73
- Abstract 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 1 Introduction 6
- Deploying HP SUM 7
- ◦ HP Service Pack for 8
- ◦ HP SPP 8
- ◦ HP Integrity Smart 8
- Deployment modes 11
- Deployment scenarios 12
- Choosing HP SUM or HP SIM 13
- HP SUM status icons 15
- 2 Using the HP SUM GUI 16
- Source selections 17 17
- Using multiple repositories 18
- Adding the repository 18
- Editing the repository 19
- Removing the repository 19
- Configuring the components 19
- 20 Using the HP SUM GUI 20
- Filtering a custom baseline 21
- Saving a custom baseline 21
- Selecting the targets 22
- Inter-target dependency 23
- Dependency checking 23
- Target types 23
- Adding a single target 24
- Updating VMware firmware 24
- Entering target credentials 25
- Editing a target 25
- Removing a target 25
- Managing groups 25
- 26 Using the HP SUM GUI 26
- Installing updates 28
- Aborting an installation 28
- Viewing failed dependencies 28
- Selecting bundles 28
- Selecting components 29
- Selecting devices 30
- Viewing firmware details 30
- Installation options 31
- Scheduling updates 32
- Viewing a report 33
- Command-line interface 34
- Switch update commands 35
- Command-line arguments 36
- Command-line examples 44
- ◦ Smart Array controller 44
- ◦ Hard drives 45
- Return codes 46
- Linux RPM return codes 47
- Input files 48
- File encoding 49
- Error reporting 49
- Input file parameters 50
- Input files 59 59
- 4 Advanced topics 62
- Configuring IPv6 for Linux 63
- Network ports used by HP SUM 64
- 5 Troubleshooting 66
- 68 Troubleshooting 68
- Configuring firewall settings 69
- 70 Troubleshooting 70
- IPv6 network issues 72
- IPv6 network issues 73 73
- Operation issues 74
- Operation issues 75 75
- 76 Troubleshooting 76
- 6 Support and other resources 77
- Related information 78
- Typographic conventions 79
- HP Insight Online 80
- 7 Documentation feedback 81
- Acronyms and abbreviations 82
- 84 Index 84
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